Sign In
Upload
Manuals
Brands
MCK Manuals
PBX
EXTender PBXgateway II
MCK EXTender PBXgateway II Manuals
Manuals and User Guides for MCK EXTender PBXgateway II. We have
2
MCK EXTender PBXgateway II manuals available for free PDF download: System Administrator Manual, Quick Installation Manual
MCK EXTender PBXgateway II System Administrator Manual (188 pages)
Citel EXTender PBXgateway II: User Guide
Brand:
MCK
| Category:
PBX
| Size: 1 MB
Table of Contents
Table of Contents
4
Safety and Warranty
9
Lifeline or 911 Phone Notice
9
Important Safety Instructions
9
Support Telephone Number
11
Security of Your System: Preventing Toll Fraud
11
FCC Regulations
11
Limited Warranty
12
About this Manual
13
Intended Audience
13
Terms and Conventions
13
Chapter 1: Product Overview
15
Features
17
Compatible Remote Units
17
What Is the Extender 4000 for IP
17
What Is the Extender 3000 for ISDN
17
What Is the Analog Extender 1000 for PSTN
17
What Is the Mobile Extender for Cellular and Analog Telephones
17
PBX Extender and Pbxgateway II Compatibility
18
Types of Network Connections
18
Voice Transmission
18
Synchronous-Vs Asynchronous Transmission
18
(Voip)
18
Connections Vs. Remotes
19
Typical Installations
20
Connex Feature Support (Meridian/Norstar/Definity)
22
Dialback Modes
22
Connex Call Prompts
23
Synchronous-Serial Connection
24
Asynchronous-Serial Connection
25
Voice over IP (Voip)
26
Digital Telephone/Pbx Features
27
Mobile Extender
27
Call Suspend
28
Normal Behavior
28
Reconnection Failures
28
Rebooting the Remote or the Gateway
28
Gateway
28
Dynamic Reconfiguration
28
Call Suspend Modes
29
Fax and Modem Traffic (Avaya and Meridian)
29
Voice Compression Vs. Bandwidth
30
Physical Characteristics
31
Configuration and Management
32
Diagnostic Capabilities
33
Chapter 2: Specifications
35
Specifications
36
Regulatory Approvals
36
System Architecture
36
Memory
36
WAN Ports
36
Interfaces
36
Voice Compression
36
Protocols and Services
36
Electrical Specifications
36
Mechanical Specifications
36
Environmental Specifications
37
Chapter 3: Installation
39
Safety Checklist
40
Hardware Components
41
Pre-Installation Requirements
43
Supplied Equipment
43
Customer Supplied Equipment
43
Network Requirements
43
Power Requirements
44
Location Requirements
44
Installation
45
Connections to the PBX
45
Mounting the Pbxgateway II
47
Connections to the Network Device
48
Wiring Info
49
Compatible Remote Units
52
Network Requirements
52
Mobile Extender Installation
53
Operating the Mobile Extender
53
Chapter 4: Configuration
55
What a System Administrator Must Know
56
Connecting to the Management Interface (MI)
58
Direct Serial Connection
58
Dial-Up Connection
58
Internet Access
59
Login Procedures
59
Extender Window
59
Remote Access Using a 3Com Modem
60
Enhanced Terminal Interface (ETI) Set up
61
Telnet Connection
62
MI Welcome Screen
63
Help Screen
64
Typical Menu
65
Menu Components
66
Command Keys
67
Network Environments
68
Synchronous-Serial Device Configuration (Rvp_Direct)
69
Optional Configuration
70
Asynchronous-Serial Device Configuration (Rvp_Direct)
71
IP Network Configuration (RVP_IP)
73
Prerequisites for Configuration
73
Optional Configuration
74
Required Pbxgateway II Parameters
75
Port Set up
76
Default> Vs. Individual Port Settings
76
Setting Voice Parameters
77
Enabling/Disabling Telephony Ports
79
Enabling/Disabling Auto Connect
80
Setting a Connect Password
81
Set User ID
81
Set Port Description
82
Set Banner Display
83
Set Logout Code
83
WAN Port Set up
84
Enabling/Disabling WAN Ports
85
Setting the Mode (Signaling Protocol)
85
Setting the Sync Rate
86
Setting the Async Parameters
86
Setting Jitter and Compression
88
Setting the Voice Parameters
88
IP Parameters
89
IP Address Parameters
89
SNMP Setup
90
Telnet/Ftp Setup
93
Enabling/Disabling Telnet
93
Enabling/Disabling FTP
93
DNS Set up
94
Enabling/Disabling DNS
94
SMTP (Simple Mail Transfer Protocol) Server Set up
94
Configuring the SMTP Server
95
System Parameters
95
Assign a Name to the Pbxgateway II
95
Console Baud
96
Utilities
97
Setting the Date
97
Setting the Administrator's Password
98
Utilities - Modem Card Test for Extender 1000
99
Optional Pbxgateway II Parameters
99
2:1 Configuration
99
Simultaneous RVP and RVP_IP Connections
101
Dial-Up Management Console and Modem Support
101
Diffserv Support
101
Associated Voice
102
Enabling B2 for Analog
102
Extender 1000 and 3000 User List Configuration
103
Viewing All Authorized Users
104
Deleting a User
105
Editing a User
105
Extender 1000 and 3000 Port Configuration
106
Individual Port Configuration
106
Multiple (Default) Port Configuration
108
Enabling Connex
110
Connex Port Parameters
112
Setting up Caller ID
113
Setting Call Suspend
115
Console Setup Wizard
116
Login to Alternate Remote Units
117
System Reboot
118
Logout
118
Chapter 5: The Management Interface (MI)
119
The Management Interface
120
MI Parameters
122
Address
122
Async Rate
122
Auto Connect
122
Banner
123
Begin Test (IP)
123
Begin Test (WAN)
123
Clear Log
123
Community
124
Console Baud
124
Companding (Voice)
124
Default Router
125
Description
125
Dns
125
Dtmf
126
Dump All
126
Edit Config
126
Email
127
Ftp
127
Gateway
127
Host (Syslog)
127
ID (Syslog)
127
IP Destination
128
Jitter Delay
128
Logout
128
Logout Code
128
Method (Voice)
129
Mode (WAN)
129
Modem Card Test
129
MSB Key
130
Optimize
130
Packet Size
130
Packet Trace
130
Password(Connect)
131
Path (Voice)
131
Primary Interface
131
Priority (Log)
132
Priority (Syslog)
132
Protocol (WAN)
133
Reset Stats
133
Secondary Interface
133
Size (Log)
134
Set Password (Admin)
134
Subnet Mask
134
Sync Setup
135
Syscontact
135
Syslocation
135
Telnet
135
Trap Host
136
Trap Path
136
Trap Priority
137
User ID
137
Utilization
138
Web Server
138
Chapter 6: Troubleshooting
139
Introduction
140
System Checks
140
Voice Quality
140
Connectivity Issues
140
Basic Setup Information
140
Network Checklist
140
Pbxgateway II Unit Checklist
141
Branch Office Extender 6000 Unit Checklist
141
Extender 4000 Unit Checklist
141
Extender 3000 Unit Checklist
141
Extender 1000 Unit Checklist
141
Status Leds - Pbxgateway II and Branch Office Extender 6000
142
Power up Sequence
142
Step #1 DRAM Tests
142
Step #2 Selftest
143
Step #3 ROM Countdown
143
Step #4 Runtime Image
143
System Status Leds
144
Port Status Leds
145
Check the Following
146
Extender 4000 Leds
146
Hardware/Software Revisions
147
Voice Quality
147
Audio Quality Concerns - Diagnosing Problem Type
148
Audio Breakup
148
Echo
148
Audio Breakup Using Rvp_Direct
148
Audio Breakup Using RVP_IP
150
Management Reports - IP RX Stats
151
Steps to Correct Echo
152
Connectivity Issues
153
RVP_IP Menus
154
Chapter 7: File Management and System Upgrade
157
File Management
158
Changing the Active Config File
159
Editing Non-Active Configuration Files
159
Creating a New Config File
160
Upgrading Firmware
161
Glossary
163
Appendix A: Bandwidth Requirements
170
Bandwidth Requirements for Rvp_Direct
170
Overview
171
Number of Users
171
Voice Compression
171
Selecting the Proper Voice Compression
172
Appendix B: SNMP Parameters
173
Introduction
174
MI Status Menu Vs. MIB Group Table
175
MIB Group Tables
177
SNMP Setup
183
Install the Extender MIB Files
183
Setting the Community Password
183
Configuring the Trap Host
184
Trap Customization
184
Defining a Warning Trap
184
Defining an Info Trap
184
Viewing the Customized Alarm Log
185
Procedure
185
Using SNMP to Monitor & Troubleshoot
185
Index
186
Advertisement
MCK EXTender PBXgateway II Quick Installation Manual (58 pages)
Citel EXTender PBXgateway II: Installation Guide
Brand:
MCK
| Category:
PBX
| Size: 0 MB
Table of Contents
Table of Contents
3
Purpose of this Document
5
Related Documentation
5
Safety Considerations
5
Support Telephone Number
5
Target Audience
5
Remote Voice Protocol (RVP TM ) over a Serial Connection (Rvp_Direct)
6
Introduction
6
Remote Voice Protocol over IP (RVP_IP)
6
Management Features
6
Compatible Remote Clients
6
Connex Features
6
Multiple Users
10
Connex Feature Support
11
Dialback Modes
11
MCK Client Information
12
Prerequisites for Installation
12
Network Requirements
12
Power Requirements
12
Space Requirements
12
Bandwidth Requirements
13
MCK Remote Client Map
14
Installation Components
15
Parts Not Provided with the Pbxgateway II
15
Mounting the Pbxgateway II
16
Connections to the PBX
16
Connections to the Pbxgateway II
17
Telephony Wiring
18
Connection for the Management Interface (MI)
19
Direct Serial Connection
19
Console Port Connection
19
Enhanced Terminal Interface (ETI) Setup
20
Power-Up
20
Setup Wizard
22
Standard Console UI Vs the Setup Wizard
22
Basic Configuration
23
Installation Environments
24
Multi-User
24
Single-User
24
Connecting to the Extender 6000 - Rvp_Direct
25
Synchronous-Serial Device
25
Connections to a Second Extender 6000
25
Prerequisites for Configuration
25
Configuration Items
25
Asynchronous-Serial Device
26
Prerequisites for Configuration
26
Configuration Items
26
Setting the Compression Algorithm
27
Enabling/Disabling the WAN Ports
27
Setting the Sync Rate
28
Setting the Mode of the WAN Port
28
Connecting to the Extender 6000 - RVP_IP
30
Prerequisites for Configuration
30
Configuration Items
30
Connecting to the Extender 4000 - RVP_IP
31
Prerequisites for Configuration
31
Configuration Items
31
Connecting to the Mobile Extender
32
Associated Voice
32
Prerequisites for Configuration
32
Configuration Items
32
Enabling Connex
33
Procedure (Meridian/Definity)
33
Procedure (Norstar)
34
Connex Parameters
35
Norstar KSU Connex Configuration
36
Trunk Port KSU Configuration - Line Assignment Method
36
Bridged Appearance- Connex_Session Port as Ghost Set
36
Terminals and Sets
37
Lines
37
Definity PBX Connex Configuration
38
SCENARIO #1: Office Phone Used in Conjunction with the Connex Phone
38
Provisioning a New Extension for the Connex Phone
38
SCENARIO #2: Only Connex Phone Is Used
39
Meridian PBX Connex Configuration
39
SCENARIO #1: Office Phone Used in Conjunction with the Connex Phone
39
Provisioning the Primary Voice Channel of the Mobile Phone's TN - Ch1
40
Provisioning the Secondary Data Channel of the Mobile Phone's TN - Ch2
40
SCENARIO #2: Only Mobile Phone Is Used
40
Provisioning the Secondary Data Channel of the Mobile Phone's TN - Ch2
41
Example for Scenario #1 - Programming the Primary Voice Channel (Ch1)
42
Example for Scenario #1 - Programming the Secondary Data Channel (Ch2)
43
DEFINITY ECS Configuration
44
Termination of the Extender 1000 and 3000
44
Prerequisites for Configuration
44
Procedure
44
Meridian PBX Configuration
46
Termination of the Extender 3000
46
Prerequisites for Configuration
46
Procedure
46
B1 (Ch 1)
46
User Input
46
B2 (Ch 2)
47
Connecting to the Extender 1000
50
Prerequisites for Configuration
50
Configuration Items
50
Connecting to the Extender 3000
51
Prerequisites for Configuration
51
Configuration Items
51
Setting the CH2 Mode and CH2 Data Mode Parameters
52
Checking the User List
53
Remote Access Connections
54
Required Cable
54
Setting the Modem DIP Switches
54
Connection Procedure
54
Telnet Connection
55
Procedure
55
HTML Interface
56
Optional Configuration
58
Advertisement
Related Products
MCK EXTender PBXgateway
MCK EXTender 3000
MCK EXTender 4000
MCK EXTender 6000
MCK EXTender 7000
MCK PBXgateway
MCK PBXgateway II
MCK Categories
PBX
Gateway
More MCK Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL