Related Manuals for MCK EXTender 3000
Summary of Contents for MCK EXTender 3000
- Page 1 MCK EXTender™ 3000 Quick Installation Guide Quality is our job. Customer Satisfaction is our mission! G-3000U-MUM Rev AA June 09, 2003...
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Page 3: Table Of Contents
To Go Online ... 15 To Go Offline (Disconnect) ... 15 LED Blink Sequences ... 16 Definity - EXTender 3000 Menu ... 17 Remote Module System Flowchart ... 17 Definity - Troubleshooting the Remote and Office Modules ... 22 Norstar/Meridian - Installing the Office Module... 24 Pre-Installation Checklist ... - Page 4 To Go Online ... 33 To go Offline (Disconnect) ... 33 LED Blink Sequences ... 34 Norstar/Meridian - EXTender 3000 Menu... 35 Remote Module System Flowchart ... 35 Norstar/Meridian - Troubleshooting the Remote and Office Modules ... 40 Page 2...
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Page 5: List Of Tables
Table 5: Norstar/Meridian Configuration Menu ... 28 Table 6: Norstar/Meridian Character Display ... 31 Table 7: Norstar/Meridian Running EXTender LED Indicator Sequences ... 34 Table 8: Norstar/Meridian Troubleshooting the Remote and Switch ... 40 EXTender 3000 Quick Installation Guide List of Tables Page 1... - Page 6 Page 2 EXTender 3000 Quick Installation Guide List of Tables...
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Page 7: Extender 3000 Quick Installation Guide List Of Tables
Figure 1: Definity Office Module Back Panel ... 6 Figure 2: Definity Remote Module Back Panel ... 10 Figure 3: Definity EXTender 3000 Menu Flow Chart - Part 1 ... 17 Figure 4: Definity EXTender 3000 Menu Flow Chart - Part 2 ... 18 Figure 5: Definity EXTender 3000 Menu Flow Chart - Part 3 ... - Page 8 Page 2 EXTender 3000 Quick Installation Guide List of Tables...
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Page 9: Copyright Information
For further FCC information, see "Customer Support Information" on page i. Trademarks MCK, the MCK logo, MCK EXTender, PBXgateway, RVP, and RVPoIP are trademarks of MCK Communications, Inc. Other brand and product names referenced herein are trademarks of their respective holders. EXTender 3000 System Administrator’s Guide Copyright Information Page 3... - Page 10 Page 4 EXTender 3000 System Administrator’s Guide Copyright Information...
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Page 11: Definity - Installing The Office Module
220/240v adapters (S/T interface) • One ISDN line cord (RJ45 cable) Ensure the maximum length of your cable between the PBX and the Office Module does not exceed 500 feet (150 meters). CAUTION: Do not connect a digital telephone to an Office Module. -
Page 12: Installation Procedure
Figure 1: Definity Office Module Back Panel Connect the ISDN BRI line from your PBX or a central office (CO) line to the ISDN jack of the Office Module at the on-premise location. Use the RJ45 cable, included with the system. - Page 13 7. If applicable, administer the ISDN BRI and station ports as required. • If the Office Module is connected to an ISDN BRI port on your PBX you should administer your incoming PRI to route data calls that are destined for the Office Module.
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Page 14: Definity - Configuring The Office Module
57600 bps, No parity, 8 data bits, and 1 stop bit. If this has been changed set your PC to use the current settings or use the Power-up Access Method (optional). Page 8 EXTender 3000 Quick Installation Guide Definity - Configuring the Office Module... -
Page 15: Table 1: Definity Configuration Menu
Show Settings Configure ISDN Configure System Configure Data Configure Voice Show Diagnostics EXTender 3000 Quick Installation Guide Definity - Configuring the Office Module Function Displays the current Switch Module configuration. Enter the ISDN parameters. Modify passwords and upgrade the software. -
Page 16: Definity - Installing The Remote Module
• One EXTender Remote Module • One EXTender 3000 Office Module Quick Installation Guide • 12 volt DC unregulated supplied by standard 120 volt adapter (U interface) or a 12 volt DC unregu- lated, supplied by 220/240v adapters (S/T interface) •... - Page 17 Go Online. Once you’re at the Go Online prompt, the LED sequences on the Remote module should be yellow, green, *green, red. *Note: For an S/T ISDN interface, the third blink may not be Green. EXTender 3000 Quick Installation Guide Definity - Installing the Remote Module Page 11...
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Page 18: Definity - Configuring The Remote Module
Definity - Configuring the Remote Module The EXTender 3000 Remote Module should be configured from the phone for all digital phone extension features. Configuration of data communication features can be configured from the digital phone or the Ter- minal Configuration menu. -
Page 19: Configuration By Telephone
From the Go Online menu press NEXT until you reach the Set ISDN Parameters menu. Press OK. Program your ISDN CO Switch Type, SPID1 and SPID2 (U interface), DN1/MSN1 and DN2/MSN2 numbers, these parameters should be provided by your CO or PBX System Administrator. The TEI type and ISDN Connect Rate are default to “Auto.”... - Page 20 Modules are connected behind your PBX, do not forget to begin the phone number with an external line access code if applicable. Call On Demand (COD) can reduce long distance line costs by establishing a connection only when a call is detected, or when there is activity on the remote phone. Dialback enables the Switch Module to disconnect, and then dial back to the Remote Module after a connection has been successfully com- pleted.
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Page 21: To Go Online
The Office phone number is dialed, and the modules connect. You will be prompted for a password. The default password is "00000000" (eight zeros). Enter the password, and press the Drop/Redial key. You are now connected to the PBX, and can use your remote phone as if your were in the office. To Go Offline (Disconnect) Disconnect the Remote Module from the Office Module: Access the Online Menu by pressing the press the HOLD key four times quickly when on-hook. -
Page 22: Led Blink Sequences
Red - Data Offline/no analog (2nd B channel not in use) Yellow - Data/POTS Connecting (2nd B channel connecting) Green - Data Online / Analog call active (2nd B chan- nel connected) EXTender 3000 Quick Installation Guide Definity - Configuring the Remote Module... -
Page 23: Figure 3: Definity Extender 3000 Menu Flow Chart - Part
* For U interfce Only ^ For S/T Interface Only Set Connect Rate Prev Ok Next Figure 3: Definity EXTender 3000 Menu Flow Chart - Part 1 EXTender 3000 Quick Installation Guide Definity - EXTender 3000 Menu Connecting (connects to switch) National ISDN (NI-1) AT&T 5ESS,... -
Page 24: Figure 4: Definity Extender 3000 Menu Flow Chart - Part
Prev Ok Next Set Data Monitor Prev Ok Next This menu appears for Serial Data type only. Figure 4: Definity EXTender 3000 Menu Flow Chart - Part 2 Page 18 Drop/Redial to Accept Drop/Redial to Accept Drop/Redial to Accept Enable Dialback... -
Page 25: Figure 5: Definity Extender 3000 Menu Flow Chart - Part
Prev Ok Next Pots Companding Prev Ok Next Set Silence Detect Prev Ok Next Figure 5: Definity EXTender 3000 Menu Flow Chart - Part 3 EXTender 3000 Quick Installation Guide Definity - EXTender 3000 Menu Data Bits: 7 Parity: None... -
Page 26: Figure 6: Definity Extender 3000 Menu Flow Chart - Part
View Serial No Remote x.xxxx.x.x Prev Ok Next View S/W Version Remote x.xxxx.x.x Prev Ok Figure 6: Definity EXTender 3000 Menu Flow Chart - Part 4 Page 20 Drop/Redial to Accept Drop/Redial to Accept Code Accepted Data Type: Serial Prev Ok Next... - Page 27 Prev Ok Next Prev Ok This menu appears for Ethernet data type only. Figure 7: Definity EXTender 3000 Menu Flow Chart - Part 5 EXTender 3000 Quick Installation Guide Definity - EXTender 3000 Menu DOD Mode: None, Tx Only, Rx/Tx, Tx/Rx...
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Page 28: Definity - Troubleshooting The Remote And Office Modules
Switch Module MSN1/DN1 number). • Your Office Module’s DN1 may be entered incorrectly. If a DN is incorrect, the ISDN line will not receive a call on that EXTender 3000 Quick Installation Guide Definity - Troubleshooting the Remote and Office Modules... - Page 29 If... Dialback Timeout Unit Does Not Wake Up From COD Waiting When Receiving a Call EXTender 3000 Quick Installation Guide Definity - Troubleshooting the Remote and Office Modules Then... • Ensure the Remote Module dial number has been set cor- rectly in the ‘Set Dial Numbers’...
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Page 30: Norstar/Meridian - Installing The Office Module
220/240v adapters (S/T interface) • One ISDN line cord (RJ45 cable) Ensure the maximum length of your cable between the PBX and the Office Module does not exceed 500 feet (150 meters). CAUTION: Do not connect a digital telephone to an Office Module. -
Page 31: Installation Procedure
Figure 8: Norstar/Meridian Office Module Back Panel Connect the ISDN BRI line from your PBX or a central office (CO) line to the ISDN jack of the Office Module at the on-premise location. Use the RJ45 cable, included with the system. - Page 32 7. If applicable, administer the ISDN BRI and station ports as required. • If the Office Module is connected to an ISDN BRI port on your PBX you should administer your incoming PRI to route data calls that are destined for the Office Module.
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Page 33: Norstar/Meridian - Configuring The Office Module
For basic operation of S/T interface units (no data) there is no need to change the default settings pro- grammed in the EXTender. Refer to the EXTender 3000 System Administrator’s Guide for directions on configuring the EXTender for data operation. -
Page 34: Table 5: Norstar/Meridian Configuration Menu
Displays the current Switch Module configuration. Enter the ISDN parameters. Modify passwords and upgrade the software. Select the data type and adjust the COM port Modify the voice settings EXTender 3000 Quick Installation Guide Norstar/Meridian - Configuring the Office Module... -
Page 35: Norstar/Meridian - Installing The Remote Module
Norstar/Meridian - Installing the Remote Module Pre-Installation Checklist Ensure your EXTender 3000 kit includes the following items: • One EXTender Remote Module • One EXTender 3000 Office Module Quick Installation Guide • 12 volt DC unregulated supplied by standard 120 volt adapter (U interface) or a 12 volt DC unregu- lated, supplied by 220/240v adapters (S/T interface) •... - Page 36 *Note: For an S/T ISDN interface, the third blink may not be Green. Refer to the following sections in this document for instructions on configuring the Extenders for data oper- ation. Page 30 EXTender 3000 Quick Installation Guide Norstar/Meridian - Installing the Remote Module...
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Page 37: Norstar/Meridian - Configuring The Remote Module
The Remote Module can be accessed through the ETI or the digital phone. The procedures that follow will describe configuration using the digital phone to set up the Remote Module to be an extension to your PBX/ Key System, which is the basic configuration. -
Page 38: Configuration By Telephone
Switch Module to reach the Remote Module. If your Switch Modules are connected behind your PBX, do not forget to begin the phone number with an external line access code if applicable. -
Page 39: To Go Online
The Office phone number is dialed, and the modules connect. If passwords are enabled then you will be prompted for a password. Enter the password and press RLS key. You are now connected to the PBX, and can use your remote phone as if your were in the office. To go Offline (Disconnect) Disconnect the Remote Module from the Office Module: Access the Online Menu by pressing the press the HOLD key four times quickly when on-hook. -
Page 40: Led Blink Sequences
Red - Data Offline/no analog (2nd B channel not in use) Yellow - Data/POTS Connecting (2nd B channel connecting) Green - Data Online / Analog call active (2nd B chan- nel connected) EXTender 3000 Quick Installation Guide Norstar/Meridian - Configuring the Remote Module... -
Page 41: Norstar/Meridian - Extender 3000 Menu
* For U interfce Only ^ For S/T Interface Only Set Connect Rate Prev Ok Next Figure 10: Norstar/Meridian EXTender 3000 Menu Flow Chart - Part 1 EXTender 3000 Quick Installation Guide Norstar/Meridian - EXTender 3000 Menu Connecting (connects to switch) National ISDN (NI-1) AT&T 5ESS,... -
Page 42: Figure 11: Norstar/Meridian Extender 3000 Menu Flow Chart - Part
Set Data Monitor Prev Ok Next This menu appears for Serial Data type only. Figure 11: Norstar/Meridian EXTender 3000 Menu Flow Chart - Part 2 Page 36 Cancel Ok Bksp (Norstar 2 line display only) RLS to Accept Cancel Ok Bksp (Norstar 2... -
Page 43: Figure 12: Norstar/Meridian Extender 3000 Menu Flow Chart - Part
Prev Ok Next Pots Companding Prev Ok Next Set Silence Detect Prev Ok Next Figure 12: Norstar/Meridian EXTender 3000 Menu Flow Chart - Part 3 EXTender 3000 Quick Installation Guide Norstar/Meridian - EXTender 3000 Menu Data Bits: 7 Parity: None... -
Page 44: Figure 13: Norstar/Meridian Extender 3000 Menu Flow Chart - Part
View Serial No Remote x.xxxx.x.x Prev Ok Next View S/W Version Remote x.xxxx.x.x Prev Ok Figure 13: Norstar/Meridian EXTender 3000 Menu Flow Chart - Part 4 Page 38 Shaded boxes indicate Meridian Only RLS to Accept Select Key Set Meridian Phone... -
Page 45: Figure 14: Norstar/Meridian Extender 3000 Menu Flow Chart - Part
Prev Ok Next Prev Ok This menu appears for Ethernet data type only. Figure 14: Norstar/Meridian EXTender 3000 Menu Flow Chart - Part 5 EXTender 3000 Quick Installation Guide Norstar/Meridian - EXTender 3000 Menu DOD Mode: None, Tx Only, Rx/Tx, Tx/Rx... -
Page 46: Norstar/Meridian - Troubleshooting The Remote And Office Modules
Ensure the AC power outlet is working. Check it with some other electrical device. • The module may not be operational (see LED sequences on next page). EXTender 3000 Quick Installation Guide Norstar/Meridian - Troubleshooting the Remote and Office Modules... - Page 47 Office Module Will Not Answer Dialback Timeout Unit Does Not Wake Up From COD Waiting When Receiving a Call EXTender 3000 Quick Installation Guide Norstar/Meridian - Troubleshooting the Remote and Office Modules Then... • Someone in the office could be using the port and is unaware you are trying to connect.
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