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9.5. Warranty Period and Covering Range
9.5.1. Warranty Period
9.5. Warranty Period and Covering Range
9.5.1. Warranty Period
l The warranty period is one year from the date of delivery of the product, or 2 400 working hours,
whichever comes first.
9.5.2. Limited Warranty
l The items to be warranted shall be the supplied products by NSK Ltd.
l The supplier will repair the supplied products free of charge within the warranty period.
l The supplied products will be repaired with cost and fees paid by the customer after the warranty
period.
9.5.3. Immunities
l The product is not warranted in one of the following cases even within the warranty period:
l Damages induced by a failure of the supplied unit are not covered.
9.5.4. Service Fee
l NSK Ltd. reserves the right to charge to a user for the service such as dispatch of engineer(s).
l Startup, maintenance and adjusting of the unit under the supervision of our engineer(s) are the
paid service even if it is to be provided during the warranty period.
l Service fees shall be billed to the customer according to the rules on the paid service.
à Failure of the unit due to installation and operation not in accordance with the
instruction manual specified by the supplier.
à Failure of the unit due to improper handling and use, modification and careless
handling by the user.
à Failure of the unit due to the causes other than those attributable to the supplier.
à Failure of the unit due to modification or repair that is conducted by a person(s) or
party (ies) other than the supplier.
à Other types of failures due to natural disasters and accidents (causes not attributable to
the responsibility of the supplier).
à Designated consumables (fuses for ESB Driver Unit).
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Troubleshooting
