Iq7 Deletion Rap; Iq8 Skew/Misregistration Rap - Xerox WorkCentre 5021 Service Documentation

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IQ7 Deletion RAP

Part of the image is missing.
Procedure
Check the paper type. Paper used is within specifications.
Y
N
Use paper within specifications.
Use paper from a freshly opened packet. The problem reoccurs.
Y
N
End
Remove the Drum Cartridge
(PL
8.1)
(REP
and print. The problem reoccurs.
Y
N
End
Install the new Drum Cartridge
(PL
8.1)
and print. The problem reoccurs.
Y
N
End
Check the surface of the BTR for distortion. There is no distortion on the surface of the
BTR.
Y
N
Replace the BTR Roll
(PL
6.1)
(REP
Replace the ESS/MCU PWB
(PL
18.1)
(REP
Image Quality
IQ7, IQ8
8.1.1) and reinstall it. Turn the power OFF then ON
(REP
8.1.1) securely. Turn the power OFF then ON
4.1.1).
18.1.1).

IQ8 Skew/Misregistration RAP

Printed images are not parallel to the edges of the paper.
Procedure
Check the location where the machine is installed. The machine is installed on a stable
level surface.
Y
N
Install the machine on a stable level surface.
Remove the Drum Cartridge
(PL
8.1)
and print. The problem reoccurs.
Y
N
End
Check the installation of the Paper Cassette. The Paper Cassette is installed correctly.
Y
N
Install the mirror properly.
Check for distortion in the paper transport path. There is no distortion in the paper trans-
port path.
Y
N
Correct the distortion or replace the distorted part.
Replace the ESS/MCU PWB
(PL
08/2012
3-8
(REP
8.1.1) and reinstall it. Turn the power OFF then ON
18.1)
(REP
18.1.1).
WorkCentre 5021/5019
Initial Issue

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