Keep the copy samples with the Service Log.
Service Call Procedure
1.3 Detailed Contents of the Service Call
1.3.1 Initial Actions
Ask the operator(s) about the machine condition.
How often and where do paper jams have been occurring recently
How is the copy quality
Record the copy meter readings.
Inspect any error copies, then check the machine.
Check the print samples from previous service calls and the Service Log.
1.3.2 Checking Reproducibility of Problem
Check the problem status by performing the Level 1 Troubleshooting in [Chapter 2 Trou-
Perform the applicable Level 2 Troubleshooting FIP in [Chapter 2 Troubleshooting].
If there are no applicable items, troubleshoot by referring to [Chapter 7 BSD].
1.3.3 Checking Copy Quality
Make several sheets of copies using the Test Chart (499T 00247), then check the quality
of the copies.
1.3.4 TRIM Servicing
Perform TRIM servicing during a service call to maintain the machine performance.
Follow the TRIM Check List to perform the required TRIM items.
Check for parts that require periodical cleaning/replacement (consumables, parts) by
referring to the TRIM Chec List, the Periodic Replacement Parts/Consumables List, and
the Maintenance Report, and clean them if necessary. After a replacement, make sure
that you enter the CE Mode and use [HFSI Read / Clear] to clear the applicable