Incubator Codes {second lowest digit in returned error code}
Range Error
Thermistor Error
A/D Error
Note: Affected zones are encoded in the lowest digit returned – one bit per zone, starting
from bit 0.
Data Flash Codes {second lowest digit in returned error code}
Readback Error
Copy Error
A/D Device Codes <lowest digit in returned error code>
Absorbance measurement
Fluorescence measurement
Incubation measurement
Voltage reference
A/D Device Codes <second-lowest digit in returned error code>
A/D ready line
A/D noise "3200"
Probe Z Calibration Codes <lowest digit in returned error code>
Jig Windup
Syringe Motor Error Test Codes <lowest digit in returned error code>
OFF SENSOR
ON SENSOR
SENSOR CLEAR COUNT
FMEA TEST FAIL
MOVE OVERRANGE
SYR NOT HOME
INVALID POSITION
INVALID OPERATION
INVALID PROFILE
NO CATCH PLATE
Dispenser Configuration Data Error Test Codes (lowest digit in returned error code)
DATA NOT SET
CHKSUM FAILED
ULPERSTEP OUT OF RANGE
INJECTOR POSITION ERR
VOLUME CAL DATA ERR
PULLBACK VOLUME ERR
DEFAULT VOL CAL DATA SET
TWO BOTTOM INJECTORS
Synergy HT Operator's Manual
"0"
"1"
"2"
"0"
data readback didn't match data written
"1"
final data readback didn't match original passed in
"1"
"2"
"3"
'4"
"0"
A/D converter never saw ready line transition
"1"
A/D samples inconsistent
"2"
not enough windup at jig
"1"
syringe off sensor when it should be on
"2"
syringe on sensor when it should be off
"3"
sensor clear count out of range
"4"
clear count measured during aspirate operation deviated
more than allowed range from initial value
"5"
number of microsteps requested for move too large
"6"
syringe logical position not at home
"7"
invalid position passed to position syringe function
"8"
invalid syringe operation selected
"9"
motor profile selected has too many steps for move
"A"
catch plate not in carrier for prime or purge
"1"
disp cnfg data not set
"2"
disp cnfg data checksum failed
"3"
syringe µl/step factor not within allowed limits
"4"
invalid injector position or position not set
"5"
volume cal data is invalid
"6"
pull back volume too large
"7"
indicates that default cal volume data set and
should be updated via the serial host with the cal
data values from the attached syringe drive
"8"
only one injector can be at bottom position
Status String Format |
175
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Questions and answers
I Connected ELx800 with Gen5 3.12 .When i check the connection it is succeeded because i was make plate in and plate out successfully and message appear that connected successfully .But when i need to run plate or tests the message appear (Reader Failed to acknowledge request) or when i need to make validation it will be fail . I don't know how can I resolve this issue. I sent the errors photo here Thank you
To troubleshoot the "Reader Failed to acknowledge request" error on the Biotek Synergy HT when connected to ELx800 with Gen5 3.12, follow these steps:
1. Ensure the reader is connected to the power supply and turned on.
2. Verify the communication cable is firmly attached to both the reader and the computer.
3. Confirm the correct Reader Type is selected in Gen5.
4. Try using a different COM port.
5. If using a USB cable, ensure the driver software is installed.
If the issue persists, contact BioTek’s Technical Assistance Center.
This answer is automatically generated