Tp5000 With Redundant Ioc Modules V1.1.8 - No Loss Of Outputs - Symmetricom TimeProvider 5000 User Manual

Chapter 6 Maintenance and Troubleshooting
Upgrading the Firmware
TP5000 with Redundant IOC Modules v1.1.8 - No Loss of
Outputs
This approach should be used to avoid LOS with a TP5000 with redundant IOC
modules. It is critical that the IMC is rebooted immediately after the IOC. Since
there are two IOCs present within the shelf, the IMC will be rebooted twice.
1. Verify that SSH or telnet connection to IMC is available.
2. Verify that both IOC outputs on the active card are functioning properly by
checking the active alarms with the "
are present, resolve these issues first before proceeding.
3. Upgrade IMC to 2.0.4 using the command "
sftp:] <ftp-ip-address> <username>
Note: The FTP firewall is set to "Block" by default. Use the following
command to set the IMC firewall to "Allow" for telnet communications:
Note: The TimeProvider 5000 only supports active FTP; it does not
support passive (PASV) mode.
Note: For SFTP, both the SFTP and SSH firewalls must be set to
"Allow". They are both set to "Allow" by default.
Note:
be included with the address.
4. Upgrade both IOCs to 2.0.4 using the command "
[ftp: | sftp:] <ftp-ip-address> <username>
but DO NOT reboot
5. Once all modules have been loaded with the 2.0.4 revision, issue the "
" command, taking note as to which IOC module is standby and which is
status
active.
6. Reboot the standby IOC module by issuing the command "
the is the standby IOC position, either 1 or 2). Immediately after the Tp5000>
x
prompt returns from this command issue the command "
394 TimeProvider 5000 User's Guide
set firewall imc ftp allow
If an SFTP server is used, the protocol does not need to
ftp:192.168.5.64
[sftp:]192.168.5.64
" CLI command. If any alarms
show alarm
upgrade imc <filepath> [ftp: |
", but DO NOT reboot
upgrade iocx <filepath>
" (where
reboot imc
098-00028-000 Revision F – May, 2012
is either 1 or 2),
x
show
" (where
reboot iocx
".