Chapter 6 Maintenance And Troubleshooting - Symmetricom TimeProvider 5000 User Manual

Chapter 6 Maintenance and Troubleshooting

This chapter describes maintenance and troubleshooting procedures for the
TimeProvider 5000.
In This Chapter
Preventive Maintenance

Safety Considerations

ESD Considerations

Troubleshooting

– Diagnosing the IOC - Reading LED Conditions
– Diagnosing the IMC - Reading LED Conditions
Repairing the TimeProvider 5000

– Removing the IOC
– Replacing the IOC
– Replacing the IMC
Upgrading the Firmware

– TP5000 Upgrade - Loss of Outputs
– TP5000 with Redundant IOC Modules v1.2.3 - No Loss of Outputs
– TP5000 with Redundant IOC Modules v1.1.8 - No Loss of Outputs
– Upgrading an Expansion Shelf
Downgrading the Firmware

TimeProvider 5000 Part Numbers

Returning the TimeProvider 5000

User's Guide Updates

Contacting Technical Support

098-00028-000 Revision F – May, 2012 TimeProvider 5000 User's Guide 371