Changing Acd Group Assignment - NEC univerge sv8100 Installation Manual

UNIVERGE SV8100
8.4
ACD Installation Manual
To log your extension out of an ACD Group:
Multiline
Your display shows the ACD Group where you are logged in.
1. Press the Speaker key.
2. Dial 5.

- OR -
Press ACD Log On/Off key (PGM 15-07-01 or SC 752: code *10).
 Your display shows: ACD LOGOUT (1:Yes, 0:No)
3. Dial 1 to log out.
 You hear confirmation tone (if you dialed *5) or a single beep (if you pressed
the ACD Log On/Log Off key.
- OR -
Dial 0 to cancel the log out and return to the group.
Single Line Telephone
1. Lift handset.
2. Dial 655.

Changing ACD Group Assignment

To change your ACD Group Assignment:
1. Log out of your ACD Group. Refer to
2-20.
2. Press the Speaker key.
3. Dial 670.
4. Dial the number of the new ACD Group (1~64) you are logging into.
 You hear confirmation tone.
5. Log into the new ACD Group. Refer to
page 2-20.
Agent Log In and Log Out on page
Agent Log In and Log Out on
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