NEC univerge sv8100 Installation Manual page 231

Automatic call distribution acd
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UNIVERGE SV8100
41-03 : Incoming Ring Group Assignment for ACD Group
Description
In
Program 41-03 : Incoming Ring Group Assignments for ACD Group
incoming trunk group set up in Program 22-05, designate which ACD Group (1~64)
the trunks should ring for each of the eight Work Periods. Also use this program to
assign an Incoming Trunk Ring Group as priority or normal. Use Program 41-06 to
set up the Work Schedules and Work Periods for trunks. Use Program 41-07 to
assign the Work Schedules to the days of the week.
Input Data
Conditions
Feature Cross Reference
ACD Installation Manual
Incoming Ring Group Number
ACD Work Period Mode Number
Item
No.
01
ACD Group Number
Night Announcement Service
02
Priority
Determine whether an incoming call to a
trunk ring group should follow a priority
assignment.
03
0 = No Priority
1~7: 1 = Highest Priority
7 = Lowest Priority
None
Automatic Call Distribution (ACD)
Ring Groups
Item
0~64 (0 = No Setting)
0 = No
1 = Yes
0, 1~7
(0 = No Priority)
(1 = Highest Priority)
(7 = Lowest Priority)
Issue 4.0
, for each
1~100
1~8
Input Data
Default
0
0
0
4 - 85

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