NEC univerge sv8100 Installation Manual page 263
Automatic call distribution acd
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Also See for univerge sv8100:
- Features and specifications manual (2210 pages) ,
- Features & specifications manual (1174 pages) ,
- Programming manual (986 pages)
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UNIVERGE SV8100
Description
Use
Code Table.
Input Data
Conditions
Feature Cross Reference
ACD Installation Manual
41-18 : ACD Agent Identity Code Setup
Program 41-18 : ACD Agent Identity Code Setup
AIC Table No.
Item
No.
01
ACD Agent Identity Code
Default ACD Group Number
02
ACD Group Number in Mode 1
03
ACD Group Number in Mode 2
04
ACD Group Number in Mode 3
05
ACD Group Number in Mode 4
06
ACD Group Number in Mode 5
07
ACD Group Number in Mode 6
08
ACD Group Number in Mode 7
09
ACD Group Number in Mode 8
10
None
None
Item
Input Data
Up to four digits
0 = No Setting
0 = No Setting
0 = No Setting
0 = No Setting
0 = No Setting
0 = No Setting
0 = No Setting
0 = No Setting
0 = No Setting
to define the ACD Agent Identity
001~512
Default
No Setting
0~64
0
0~64
0
0~64
0
0~64
0
0~64
0
0~64
0
0~64
0
0~64
0
0~64
0
Issue 4.0
4 - 117
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