NEC univerge sv8100 Installation Manual page 129

Automatic call distribution acd
Hide thumbs Also See for univerge sv8100:
Table of Contents

Advertisement

UNIVERGE SV8100
Operation
Logging on as the ACD System Supervisor
To log on as the ACD System Supervisor:
You only have System Supervisor capability while logged on.
1.
2.
Logging off as the ACD System Supervisor
To log off as the ACD System Supervisor:
This will end your System Supervisor capabilities. Your Log On/Off key is lit and your
display shows: SUPERVISOR
1.
2.
3.
Taking all the ACD Groups Simultaneously Out Of Service
To take all your ACD Groups out of service:
You must be logged on as the ACD System Supervisor.
1.
ACD Installation Manual
Press the Speaker key.
Dial
5.
You hear confirmation tone.
- OR -
Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).
Your Log On/Off key lights and you hear a single beep.
Your display will show: SUPERVISOR.
Press the Speaker key.
Dial
5.
- OR -
Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).
Your display shows: ACD LOGOUT (1:Yes, 0:No)
Dial 1 to log out.
You hear confirmation tone (if you dialed *5) or a single beep (if you pressed the ACD
Log On/Log Off key) and the Log On/Off key goes out.
Dial 0 instead to cancel the log out.
Press your Out of Service key (Program 15-07-01 or SC 752: code *14).
Your display shows: END OF WORK? (1:Yes,0:No)
Issue 4.0
3 - 97

Advertisement

Table of Contents
loading

Table of Contents