NEC univerge sv8100 Installation Manual page 254

Issue 4.0
Item
No.
09
10
12
13
14
15
Conditions
Feature Cross Reference

4 - 108
Item
Automatic Wrap Up End Time
Input the time the agent will be in Wrap
mode when Wrap key is pressed, or
automatically put into Wrap mode.
ACD No Answer Skip Time
Set how long a call to the ACD Group
rings an idle extension before routing to
the next agent.
Start Headset Ear Piece Ringing (for
SLT)
1st Data - ACD Queue 1-Digit
Assignment
2nd Data - Destination Number Type
3rd Data - Destination Number
DTMF Detection Assignment during
Delay Announcement
Is the DTMF Detection for Dial Out during
(1) or after (0) the message is played.
DTMF Detect Time after Delay
Announcement Message
How long is the DTMF Detection after the
Delay Announcement Message.
None
Automatic Call Distribution (ACD)
Input Data
0~64800 (sec)
0~64800 (sec)
0~64800 (sec)
1st Data – Up to one Digit (0, 1~9,
 )
2nd Data – 0 = None
1 = Extension or Voice Mail
2 = Incoming Ring Group
3 = Speed Dial Areas
4 = ACD Group
3rd Data – Up to eight digits (0, 1~9,
# 
, )
0 = Does not detect during message
1 = Detect during message
0~64800 (sec)
UNIVERGE SV8100
Default
0
10
0
#
,
Blank
0
Blank
1
0