NEC univerge sv8100 Installation Manual page 123

UNIVERGE SV8100
To log your supervisor extension out of an ACD Group:
This will end your Group Supervisor capabilities. Your Log On/Off key will be on and
your display shows the ACD Group to which you are logged in.
1.
2.
3.
Taking an ACD Group out of Service
To take your entire ACD Group out of service:
You must be logged into the group.
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2.
To check to see which agents have not yet logged out of the ACD Group:
Your display shows: G:n END OF WORK! TERMINAL LOG OUT...
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ACD Installation Manual
Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).
 Your Log On/Off key lights and you hear a single beep.

Your display will show the ACD Group to which you are logged in.
Press the Speaker key.
Dial 5.

- OR -
Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).

Your display shows: ACD LOGOUT (1:Yes, 0:No)
Dial 1 to log out.

You hear confirmation tone (if you dialed *5) or a single beep (if you pressed the ACD
Log On/Log Off key).

Dial 0 instead to cancel the log out and return to the group.
Press your Out of Service key (Program 15-07-01 or SC 752: code *14).

Your display shows: END OF WORK? (1:Yes,0:No)
Dial 1 to take your entire ACD Group out of service.

The Log On/Off and Out of Service keys light. While you are logged out, calls no longer
ring into the ACD Group.

Your display shows: G:n END OF WORK! TERMINAL LOG OUT... indicating that all
agents have not yet logged out of the group.

Dial 0 instead to cancel and return to the group.
Press your ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).

Your display shows: LOGIN TERMINAL n CHECK SAT non

The extension shown in CHECK SAT non has not logged out.
  to scroll through the list of agents that have not logged out.
Press
volume or

When all agents have logged out (including yourself), your display shows:
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