NEC univerge sv8100 Installation Manual page 261

UNIVERGE SV8100
Description
Use
extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout
service codes for the AIC members in Program 11-13-08 and 11-13-09.
Input Data
Conditions
Feature Cross Reference

Telephone Programming Instructions
To enter data for Program 41-17 (ACD Login Mode Setup):
1.
2.
3.
ACD Installation Manual
Program 41-17 : ACD Login Mode Setup
Extension Number
Item
No.
01
If set to 1, note that a supervisor can not log in/out an AIC member as they are not

normal ACD agents.
Automatic Call Distribution (ACD)
Enter the programming mode.
41 17
41-17-01 TEL301200
Login Mode 0:Normal

back select
Enter the number of the item you want to program.
41-17-nn TELnnn
nnnnn

41-17 : ACD Login Mode Setup
to define the ACD login mode for each
Login Mode
0 = Normal Login Mode
1 = AIC Login Mode
Issue 4.0
Up to eight digits
Default
0
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