NEC univerge sv8100 Installation Manual page 159

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use
each ACD Group. This is the number users dial to transfer calls to the ACD Group.
Normally, you should use unassigned extension numbers (e.g., 500) for the master
number. If you want to use an extension number which, by default, has a port number
assigned (for example: in the 101~199, 3101~3257), first remove the default
assignment. For example, to use extension number 125 as an ACD Master Number,
first give extension port 025 a different extension assignment.
Input Data
Default
Conditions
Feature Cross Reference
Telephone Programming Instructions
To enter data for Program 11-17 (ACD Group Pilot Number):
1.
ACD Installation Manual
Program 11-17 : ACD Group Pilot Number
ACD Group Number
No ACD Group Pilot Numbers assigned to any ACD Group (1~64).
None
Automatic Call Distribution (ACD)
Multiple Directory Numbers/Call Coverage Keys
Enter the programming mode.
11-17 : ACD Group Pilot Number
to assign the ACD Master Number for
Item
ACD Group Pilot Number
No.
01
Dial (Up to eight digits)
Issue 4.0
01~64
4 - 13

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