NEC univerge sv8100 Installation Manual page 191

Automatic call distribution acd
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UNIVERGE SV8100
Input Data (Continued)
Item
Item
No.
Virtual Extension Mode
19
Sets the mode of a virtual extension
key that appears on a DSS console.
Phone Operation Mode
Selects the Loop Key operation like
23
the UX5000 terminal, or the CAP Key
operation like the SV8100 terminal.
F-Route Outgoing Mode From
Incoming Call History
Enable or disable the ability to route
Calls in the Call History via F-Route if
the leading digit(s) are set to F-Route.
26
If set to 0 (Off), all Calls are routed via
Normal Trunk Routing.
If Set to 1 (On), if the leading digit(s)
are set to F-Route in Program 11-01
or 11-20 the call will follow that
F-Route Programming.
ACD Monitor for Business Mode
Select whether or not Call Monitor
27
provided in ACD Mode works in
normal business mode.
Conditions
Feature Cross Reference
ACD Installation Manual
0 = No
1 = Yes
0 = Original Operation Mode (CAP Key)
1 = UX5000 Special Operation Mode (Loop
Key)
0 = Off
1 = On
0 = Off
1 = On
None
None
Input Data
Issue 4.0
Related
Default
Programming
0
0
0
11-01
11-20
0
4 - 45

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