NEC univerge sv8100 Installation Manual page 122

Issue 4.0
Programming



Related Features
Supervisor, DSS Console
Supervisor, System
Operation
Logging On to the ACD Group
To log your supervisor extension into the ACD Group:
You only have Group Supervisor capability while logged into the ACD Group.
Your display shows: WAIT ACD LOGIN
1.
2.
3 - 90
15-07-01 Programmable Function Keys
Assign the following function keys to the ACD Group Supervisor:
ACD Log In/Log Out key (code *10) for one-button Log In/Log Out

operation.
Out of Service key (code *14) for removing the entire ACD Group from

service.
41-04-01 ACD Group Supervisor – Group Supervisor Extension
For each ACD Group (1~64), assign the Group Supervisor's extension.
(You cannot use the port entered in this program in Program 41-01-01 as a
System Supervisor.)
41-04-02 ACD Group Supervisor – Operation Type
For each ACD Group (1~64), assign the operating mode for the Group
Supervisor. Operating modes are 0 [do not receive ACD calls (no)], 1
[ receive ACD incoming calls in case of overflow (Busy)
incoming calls all the time (Yes
Press the Speaker key.
Dial 5.


You hear confirmation tone.
- OR -
] and 2 [
)].
UNIVERGE SV8100
receive ACD