NEC univerge sv8100 Installation Manual page 265

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use
Mailboxes (PRG 47-03) as ACD Delay "Announcement" Mailboxes.
Input Data
Item
No.
ACD Installation Manual
41-19 : ACD Voice Mail Delay Announcement
Program 41-19 : ACD Voice Mail Delay Announcement
ACD Group Number
Delay Message Start Timer
01
Determines how long the system waits before playing
the Delay Message.
Mailbox Number for 1st Announcement Message
Assigns the Voice Mail ACD Announcement Mailbox
02
as the message source for the 1st Announcement
Message.
1st Delay Message Sending Count
Determines the 1st Delay Message Sending Count.
03
This entry must be set to 1 or higher in order for the
message to play.
Mailbox Number for 2nd Announcement Message
Assigns the Voice Mail ACD Announcement Mailboxes
04
as the message source for the 2nd Announcement
Message.
2nd Delay Message Sending Count
Determines the 2nd Delay Message Sending Count.
05
This entry must be set to 1 or higher in order for the
message to play.
Wait Tone Type at Message Interval
Determines what the caller will hear between the
messages.
06
ACD Forced Disconnect Time after 2nd
Announcement
07
Assigns how long the system should wait after the end
of the ACD Delay Message before disconnecting.
Delay Message Interval Time
08
Sets the timer for the interval between the Delay
Messages.
Item
to assign In-Mail Master
1 ~ 64
Input Data
0 ~ 64800 (sec)
Dial
(up to eight digits)
0 = No message is
played.
1 ~ 255
Dial
(up to eight digits)
0 = No message is
played.
1 ~ 255
0 = Ring Back
Tone
1 = Music On Hold
Tone
2 = Background
Music Source
0 ~ 64800 (sec)
0 ~ 64800 (sec)
Issue 4.0
Default
0
No
Setting
0
No
Setting
0
0
0
20
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