NEC univerge sv8100 Installation Manual page 239

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use
(1~4) to days of the week. The assignments you make in this program apply to both
the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules
(Program 41-06).
Conditions
Feature Cross Reference
Telephone Programming Instructions
To enter data for Program 41-07 (ACD Weekly Schedule Setup):
1.
2.
ACD Installation Manual
41-07 : ACD Weekly Schedule Setup
Program 41-07 : ACD Weekly Schedule Setup
Item
Day Number
No.
1
= Sunday
2
= Monday
3
= Tuesday
01
4
= Wednesday
5
= Thursday
6
= Friday
7
= Saturday
None
Automatic Call Distribution (ACD)
Enter the programming mode.
41 07
41-07-01
Sunday
=Pattn0

back
select
to assign the four Work Schedules
Time Pattern
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
Issue 4.0
Default
0
0
0
0
0
0
0
4 - 93

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