NEC univerge sv8100 Installation Manual page 101

UNIVERGE SV8100



With a VRS set as the announcement source (Program 41-08-03):







ACD Installation Manual
41-10-03 ACI Delay Announcement – 1st Delay Announcement Connection
Timer
For each ACD group (01~64), determine how long the system waits before
playing the Delay Message (0~64800 seconds).
41-10-04 ACI Delay Announcement – 2nd Delay Announcement Connection
Timer
For each ACD group (01~64), set how long the system waits before playing
the second delay announcement (0~64800 seconds).
41-10-05 ACI Delay Announcement – 2nd Delay Announcement Sending
Duration
For each ACD group (01~64), determine how long the second
announcement should play. After this timer expires, the call will disconnect
unless the timer is set to "0" (0~64800 seconds).
41-11-01 VRS Delay Announcement – Delay Message Start Timer
For each ACD group (01~64), determine how long the system waits before
playing the Delay Message (0~64800 seconds).
41-11-02 VRS Delay Announcement – 1st Delay Message Number
For each ACD group (01~64), set the 1st Delay Message Number
(01~101).
41-11-03 VRS Delay Announcement – 1st Delay Message Sending Count
For each ACD group (01~64), determine how many times the 1st Delay
Message is played to the caller (0~255).
41-11-04 VRS Delay Announcement – 2nd Delay Message Number
For each ACD group (01~64), set the 2nd Delay Message Number
(01~101).
41-11-05 VRS Delay Announcement – 2nd Waiting Message Sending Count
For each ACD group (01~64), determine how many times the 2nd Delay
Message is played to the caller (0~255).
41-11-07 VRS Delay Announcement – ACD Forced Disconnect Time After the
2nd Message
For each ACD group (01~64), assign how long the system should wait after
the end of the 2nd Announcement Message before disconnecting the call
(0~64800).
41-11-08 VRS Delay Announcement – Queue Depth Announcement
For each ACD Group (01~64), use (0) to disable the Queue Depth
Announcements, (1) after the 1st Delay Announcement only, (2) after the
2nd Delay Announcement only, or (3) after both the 1st and 2nd.
Issue 4.0
3 - 69