NEC univerge sv8100 Installation Manual page 56

Issue 4.0
When CID marking by pressing LK (It is transferred from another Agent in the another
group)
Assumption:
PRG41-24-02 ACD Agent info for Caller ID 0 = Agent Extension number
1.
2.
3.
4.
3 - 24
214-555-1212
Receive ACD inbound call (Group1) from originator (214-555-1212), and
answers the call by Agent100.
Agent100 transfers ACD call to Agent104 (in another ACD group 2.)
Agent104 answers the transferred ACD call.
Agent 104 is pressing Marking LK.
=> LCD display [Save completed] -> [Marked]
=> CID registers buffer [CID ＝ 214-555-1212、 Agent Extension number ＝ 104]
UNIVERGE SV8100