Traffic Reports - NEC univerge sv8100 Installation Manual

UNIVERGE SV8100
Description
The system provides the ability to send data to a PC connected to the UNIVERGE
SV8100. The telephone call traffic data for each extension is captured for use with the
SMDR feature.
Call Traffic
The total of outgoing call frequency, outgoing call duration, call charge, incoming call
frequency, answer frequency, incoming call duration, ringing duration, and abandon
call frequency for each extension is logged. The total of incoming calls, answer
frequency, call duration, and abandon call frequency of each called party number is
logged and the data is outputted to the PC. The system totals the hour, day, week,
and month for each terminal and trunk number. This information is used by the SMDR
feature. The extension which is totaled is determined by system programming. The
system outputs this data to the PC for the total period.
ACD Installation Manual
Conditions

The SMDR call buffer stores 500 calls. The buffer stores calls when the
SMDR device is unavailable. When the buffer fills, the oldest record is
deleted to allow the new record to be saved.

If connected to the output device, the reports will print hourly. If not
connected and the data is not outputted at the end of the hour, the traffic
data will be overwritten by new incoming data.

The traffic data is lost if a power failure occurs.
Default Setting
Disabled

Traffic Reports

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