ZyXEL Communications X6004 Manuals

Manuals and User Guides for ZyXEL Communications X6004. We have 5 ZyXEL Communications X6004 manuals available for free PDF download: User Manual, Quick Start Manual, Specifications

ZyXEL Communications X6004 User Manual (582 pages)

Brand: ZyXEL Communications | Category: PBX | Size: 12.04 MB

About this User's Guide

3
Document Conventions

5
Safety Warnings

7
Contents Overview

9
- Table of Contents
  9
Table of Contents

11
User's Guide

25
PART I User's Guide

25
- Introduction
  27
Chapter 1 Introduction

27
- Overview
  27
  - Voice over Internet Protocol (Voip) Implementation
    28
  - PBX Telephony Features
    29
  - Scalable Design
    30
  - Automatic Call Distribution
    30
  - Click-To-Talk
    30
  - Mobile Phone Extensions
    31
- Ways to Manage the X6004
  31
- Good Habits for Managing the X6004
  31
- Leds
  32
- How It Works
  35
Chapter 2 How It Works

35
- Call Routing
  35
  - Call Routing Terms
    35
- Internal Call Routing
  37
- Outbound Call Routing
  38
- Tutorials
  41
Chapter 3 Tutorials

41
- Making Internal Calls
  43
  - Configure SIP Extensions
    43
  - Connect IP Phones
    46
  - Register IP Phones
    47
  - Auto Provisioning
    48
- Making PSTN Calls
  50
- Making ITSP Calls
  56
- Making ISDN Calls
  65
- ISDN Network Configuration Examples
  73
- Using Call Features
  76
  - Customizing Feature Codes
    77
  - Using the Voicemail Feature
    77
- Using Your Web Portal
  78
- Capturing Packets Using the Web Configurator
  86
- Creating an Automated Menu System
  89
  - Menu Design and Call Routing
    89
  - Create an Agent Identity
    91
  - Create a Skill
    92
  - Create an Auto-Attendant
    95
Technical Reference

99
Part II: Technical Reference

99
Chapter 4 The Web Configurator

101
- Introduction
  101
- System Login
  101
- The System Screen
  103
  - The Navigation Panel
    104
- Dashboard - System Information
  107
- Saving Your Configuration
  108
- Icons in the Web Configurator
  108
- Resetting the X6004
  109
- Rebooting the X6004
  109
- Logging out of the Web Configurator
  110
- Help
  110
Chapter 5 Network Deployment

111
- Overview
  111
  - What You Can Do in this Chapter
    111
  - What You Need to Know
    112
  - Before You Begin
    113
- The LAN Screen
  114
  - The Static LAN IP Address Screen
    115
- The WAN Screen
  116
- The DDNS (Dynamic DNS) Screen
  117
  - DYNDNS Wildcard
    117
  - Configuring the DDNS Screen
    118
- The NTP (Network Time Protocol) Screen
  119
- The Static Route Screen
  120
  - Configuring the Static Route Screen
    121
  - Adding a Static Route
    121
- The VLAN Screen
  122
- Network Technical Reference
  123
- Server
  125
Chapter 6 Server

125
- Overview
  125
  - What You Can Do in this Chapter
    126
  - What You Need to Know
    126
  - Before You Begin
    129
- The IP-PBX Server Global Screen
  130
- The FXO Screen
  132
- The FXS Screen
  133
- The BRI Screen
  134
- The PRI Screen
  136
- The Call Block Screen
  139
  - The Call Blacklist Screen
    140
- The Feature Code Screen
  141
- The E-Mail Screen
  144
- The Fake IP Screen
  145
- The Peer to Peer Screen
  146
- Network Technical Reference
  150
- Auto Provision
  153
Chapter 7 Auto Provision

153
- Overview
  153
  - What You Can Do in this Chapter
    153
  - What You Need to Know
    154
  - Before You Begin
    155
- Auto Provision Screen
  155
  - Batch File Format
    156
  - Auto Provision Edit Settings
    157
  - Auto Provision View SPTGEN
    158
- Snom Profile Setup
  159
  - What Is Snom
    160
  - Snom Batch Configuration XML File
    161
  - Snom Profile Setup: Edit
    161
  - Snom Profile Setup: View SPTGEN
    162
  - Snom Feature Key Setting
    163
  - Snom Firmware Upgrade
    164
- Auto Firmware Upgrade Screen
  165
- EZ Provision
  167
- Qos
  169
Chapter 8 Qos

169
- Overview
  169
  - What You Can Do in this Chapter
    169
  - What You Need to Know
    169
  - Before You Begin
    171
- The Qos Screen
  171
- Voice Mail
  173
Chapter 9 Voice Mail

173
- Overview
  173
  - What You Can Do in this Chapter
    173
  - What You Need to Know
    173
- The Voice Mail Screen
  174
- Accessing Voice Mail
  175
- Phonebook
  179
Chapter 10 Phonebook

179
- Overview
  179
  - What You Can Do in this Chapter
    179
  - What You Need to Know
    179
  - Before You Begin
    180
- The Phonebook Configuration Screen
  181
  - The Import Phonebook Screen
    182
- The LDAP Phonebook Screen
  183
- The Local Phonebook Screen
  184
  - Local Phonebook Add/Edit Screen
    185
- DSP Management
  187
Chapter 11 DSP Management

187
- Overview
  187
  - What You Can Do in this Chapter
    187
  - What You Need to Know
    187
  - Before You Begin
    188
- Installing and Removing DSP Modules
  188
  - How to Install a DSP Module
    188
  - How to Remove a DSP Module
    189
- The DSP Management Screen
  190
- Office Hours
  193
Chapter 12 Office Hours

193
- Overview
  193
  - What You Can Do in this Chapter
    193
  - What You Need to Know
    193
  - Before You Begin
    193
- Office Hour Screen
  194
- Authority Group
  197
Chapter 13 Authority Group

197
- Overview
  197
  - What You Can Do in this Chapter
    198
  - What You Need to Know
    199
- The Authority Group Screen
  200
- Extension Features
  204
  - The Batch Add Screen
    205
  - Add a SIP Extension: the Basic Screen
    207
  - Configure SIP Extensions: the Basic Screen
    208
  - The SIP Extension Call Forward Screen
    209
  - The DND White List Screen
    213
  - The Find Me List Screen
    214
  - The Blacklist Screen
    215
  - The SIP Extension Voice Mail Settings Screen
    216
  - The SIP Extension Advanced Screen
    217
  - The Auto Provision Screen
    219
  - The Add an FXS Extension Screen
    220
  - Configure FXS Extensions: the Basic Screen
    221
  - The FXS Extension Call Forward Screen
    222
  - The FXS Extension Voice Mail Screen
    222
  - The FXS Extension Advanced Screen
    223
  - The Add a BRI Extension Screen
    223
  - Configure BRI Extensions: the Basic Screen
    225
  - The BRI Extension Call Forward Screen
    226
  - The BRI Extension Voice Mail Screen
    226
  - The BRI Extension Advanced Screen
    226
- Authority Group Technical Reference
  227
Chapter 14 Ring Group

229
- Overview
  229
  - What You Can Do in this Chapter
    229
  - What You Need to Know
    229
  - Before You Begin
    230
- The Ring Group Screen
  233
  - The New Ring Group Screen
    233
  - The Edit Ring Group Screen
    234
  - The Configure Ring Group Screen
    235
  - The Add/Edit Page Group Screen
    236
  - The Add/Edit Hunt Group Screen
    237
Chapter 15 Pickup Group

239
- Overview
  239
  - What You Can Do in this Chapter
    239
  - Before You Begin
    240
  - Pickup Group Example
    240
- The Pickup Group Screen
  241
  - Add/Edit Pickup Groups
    242
Chapter 16

243
- Click-To-Talk Group
  
  243
  - Overview
    243
    
    What You Can Do in this Chapter
    244
    
    Before You Begin
    244
  - The Click-To-Talk Group Screen
    246
    
    Add a Click-To-Talk Group
    247
    
    Edit a Click-To-Talk Group
    248
    
    Manage Click-To-Talk Group Extensions
    249
    
    Click-To-Talk Extension Settings
    251
Chapter 17 Group Access Code

253
- Overview
  253
  - What You Can Do in this Chapter
    254
  - What You Need to Know
    254
- The Group Access Code Screen
  254
  - The Group Access Code Screen
    255
Chapter 18 Outbound Line Group

257
- Overview
  257
  - What You Can Do in this Chapter
    258
  - What You Need to Know
    258
  - Before You Begin
    261
- Outbound Line Group Screen
  262
  - Add/Edit FXO Trunk
    263
  - Configure an FXO Trunk
    264
  - Auto-Attendant for Incoming Analog Calls
    265
- Add/Edit PRI Trunk
  266
  - Configure a PRI Trunk
    267
  - Auto-Attendant for Incoming PRI Calls
    270
- Add/Edit BRI Trunk
  271
  - Configure a BRI Trunk
    272
  - Auto-Attendant for Incoming BRI Calls
    276
- Add/Edit SIP Trunk
  276
  - Configure a SIP Trunk
    277
  - Auto-Attendant for SIP Trunks
    282
- Add/Edit Trusted Peer
  284
  - Configure a Trusted Peer
    285
  - Auto-Attendant for Trusted Peer
    289
- Auto-Attendant
  291
Chapter 19 Auto-Attendant

291
- Overview
  291
  - What You Can Do in this Chapter
    291
  - What You Need to Know
    292
- The Default Screen
  294
- The Customized Screen
  295
- Technical Reference
  305
- Lcr
  309

ZyXEL Communications X6004 User Manual (334 pages)

IP PBX

Brand: ZyXEL Communications | Category: PBX | Size: 8.8 MB

ZyXEL Communications X6004 User Manual (438 pages)

Brand: ZyXEL Communications | Category: PBX | Size: 9.73 MB

ZyXEL Communications X6004 Quick Start Manual (157 pages)

IP PBX

Brand: ZyXEL Communications | Category: PBX | Size: 4.86 MB

ZyXEL Communications X6004 Specifications (4 pages)

IP PBX

Brand: ZyXEL Communications | Category: Network Hardware | Size: 0.16 MB

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More ZyXEL Communications Manuals

ZyXEL Communications X6004 Manuals

ZyXEL Communications X6004 User Manual (582 pages)

Table of Contents

About this User's Guide

Document Conventions

Safety Warnings

Contents Overview

Table of Contents

User's Guide

PART I User's Guide

Chapter 1 Introduction

Chapter 2 How It Works

Chapter 3 Tutorials

Technical Reference

Part II: Technical Reference

Chapter 4 The Web Configurator

Chapter 5 Network Deployment

Chapter 6 Server

Chapter 7 Auto Provision

Chapter 8 Qos

Chapter 9 Voice Mail

Chapter 10 Phonebook

Chapter 11 DSP Management

Chapter 12 Office Hours

Chapter 13 Authority Group

Chapter 14 Ring Group

Chapter 15 Pickup Group

Chapter 16

Click-To-Talk Group

Chapter 17 Group Access Code

Chapter 18 Outbound Line Group

Chapter 19 Auto-Attendant

ZyXEL Communications X6004 User Manual (334 pages)

Table of Contents

Chapter 1 Getting to Know Your X6004

Chapter 2 How It Works

Chapter 3 Tutorials

Chapter 4 Phone User Tutorial

Chapter 5 The Web Configurator

Chapter 6 Network Deployment

Chapter 7 SIP Server

Chapter 8 Auto Provision

Chapter 9 Qos

Chapter 10 Voice Mail

Chapter 11 Phonebook

Chapter 12 DSP Management

Chapter 13 Office Hours

Chapter 14 Authority Group

Chapter 15 Ring Group

Chapter 16 Pickup Group

Chapter 17 Call Access Code

Chapter 18 Outbound Line Group

ZyXEL Communications X6004 User Manual (438 pages)

Table of Contents

Table of Contents

Table of Contents

Chapter 1 Getting to Know Your X6004

Chapter 2 How It Works

Chapter 3 Tutorials

Chapter 4 The Web Configurator

Chapter 5 Network Deployment

Table of Contents

Chapter 6 Server..................................................................................................................................... 115

Chapter 7 Auto Provision ...................................................................................................................... 131

Chapter 34 Interactive Voice Response (IVR) System .......................................................................... 367

Chapter 8 Qos......................................................................................................................................... 137

Chapter 9 Voice Mail............................................................................................................................... 141

Chapter 10 Phonebook ............................................................................................................................ 147

Chapter 11 DSP Management..................................................................................................................153

Chapter 13 Authority Group .................................................................................................................... 159

Chapter 15 Pickup Group ........................................................................................................................ 195

Chapter 16 Call Access Code.................................................................................................................. 199

Chapter 17 Outbound Line Group........................................................................................................... 203

Chapter 18 Auto-Attendant...................................................................................................................... 231

Chapter 19 LCR

Chapter 20 Group Management .............................................................................................................. 249

Chapter 21 Call Services.......................................................................................................................... 257

Chapter 22 Zystack .................................................................................................................................. 273

ZyXEL Communications X6004 Quick Start Manual (157 pages)

Table of Contents