Figure 215 Auto-Attendant Menu Settings - Night Service - ZyXEL Communications X6004 User Manual

Chapter 18 Auto-Attendant

Figure 215 Auto-Attendant Menu Settings - Night Service

Each field is described in the following table.
Table 90 Auto-Attendant Menu Settings - Night Service
LABEL
Auto-Attendant
(Night Service)
[Auto-Attendant
Name]
Night Service
Audio File Upload
Browse
Upload
Audio File State
Playback
Dial Extension
Number
Forward to a
specific extension
directly
(Extension)
Options
Action
Description
Action
238
DESCRIPTION
This field identifies which auto-attendant settings you are configuring.
Choose Enable to specify that you want to have separate setting for this auto-
attendant during the Night Service hours. See
information on office hours.
Choose Disable to use one set of auto-attendant settings only (Office Hour
settings).
Enter the location of the file you want to upload, or click Browse... to find it.
Click this to find the file you want to upload.
Click this to upload an audio file for this menu of auto-attendant.
This field displays Uploaded if an audio file has been uploaded for this menu. If no
audio file has been uploaded for this menu, it displays No audio file!.
Click Playback to play the audio file uploaded for this menu. The file is played by
the default media player installed on your computer.
Specify whether a caller can dial an extension number directly from this menu.
If you want this auto-attendant to forward calls directly to a specific extension or a
hunting group number without playing any audio file, then select this option and
type the extension you want to forward calls to.
This option can be used for a fax line or direct line to a specific extension.
Note: This field is only available for the initial auto-attendant menu.
This section displays the actions configured for this auto-attendant menu.
This field displays the digits a caller must dial to perform an action.
This field displays the description for this action.
This field displays the function of an action.
Chapter 12 on page 157 for more
X6004 User's Guide