The Auto-Attendant Menu Settings Screen - ZyXEL Communications X6004 User Manual

18.3.2 The Auto-Attendant Menu Settings Screen

Use this screen to edit auto-attendant menu settings. Click the Advanced icon in the
Configuration > PBX > Outbound Line Management > Auto-Attendant screen to view a
screen as shown next.
Only the screen for the initial auto-attendant menu is shown. In the sub menu
screens, some of the fields are not available.
Auto-Attendant Audio Files
You can record your own custom auto-attendant messages. The audio files you record must
meet the following criteria:
• G.711 format voice file (*.wav), µ-law 8-bit mono mode.
• Size limit of a single auto-attendant message cannot exceed 1 MB.
• Size limit of all auto-attendant voice files is 10 Mb per X6004 (or per ZyStack).
See Section 18.4 on page 239
Figure 213 Auto-Attendant Menu Settings
Each field is described in the following table.
Table 88 Auto-Attendant Menu Settings
LABEL
Auto-Attendant
(Office Hour)
[Auto-Attendant
Name]
Audio File Upload
Browse
Upload
X6004 User's Guide
for an example of recording an auto-attendant audio file.
DESCRIPTION
This field identifies which auto-attendant settings you are configuring.
Enter the location of the file you want to upload, or click Browse... to find it.
Click this to find the file you want to upload.
Click this to upload an audio file for this menu of auto-attendant.
Chapter 18 Auto-Attendant
235