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H A P T E R
14.1 Overview
This chapter shows you how to create and manage ring groups on the X6004.
Each ring group consists of a number of extensions that work together when calls come in. For
example, you can configure a number of extensions to all ring simultaneously when a call
comes in.
Figure 162 Ring Group Overview
Ring Group
14.1.1 What You Can Do in the Ring Group Screen
Use the Ring Group screen to view and configure the X6004's ring groups. You can also add
and edit page groups and hunt groups. See
14.1.2 What You Need to Know about Ring Groups
Paging and Hunting
Ring groups on the X6004 control groups of extensions for two purposes:
• Paging - the caller can simply dial a number configured for a group of extensions. The
telephones with the extensions in the group automatically pick up. It is similar to creating
an automatic conference call.
• Hunting - the caller can simply dial a number to reach a group of extensions. The
extensions ring based on a ringing method you configure. For example, all extensions can
ring at the same time until the call is picked up or extensions in the group ring in a random
order until the call is picked up.
X6004 User's Guide
Ring Group
Call forwarded
to ring group
Incoming call
Section 14.2 on page
14
189.
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