Error Code List For The Internet Isw - Konica Minolta bizhub C353P Service Manual

Field Service Ver. 1.0 Oct. 2007
2.5.5

Error code list for the Internet ISW

• When a trouble occurred while conducting the Internet ISW and it was not normally con-
nected, the message on the status and the error code will be displayed on the control
panel.
When updating with CS Remote Care, the error code will be sent to the CS Remote Care
center.
<Sample display>
Error code
Control panel
0x00000001 Illegal error on the control
0x00000010 Parameter error
2. Checking the controller firmware version
Description Countermeasure
• Check if the following setting is set to
"ON". When using the control panel,
check if the following setting is set to
"Enable".
[Service Mode] → [Internet ISW] →
[Internet ISW Set]
• Check the status of the following set-
ting.
[Service Mode] → [Internet ISW] →
[Forwarding Access Setting]
When using the control panel, [Service
Mode] → [Internet ISW] → [Forward
Access Set]
• If the above process does not solve the
problem, inform the corresponding
error code to the KONICA MINOLTA.
• Check if the following setting is set to
"ON". When using the control panel,
check if the following setting is set to
"Enable".
[Service Mode] → [Internet ISW] →
[Internet ISW Set]
• If the above process does not solve the
problem, inform the corresponding
error code to KONICA MINOLTA.
A00JF2C556DA
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