Lenovo System x3850 X6 Installation And Service Manual page 486

Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
–
Lenovo Support website
– Latest level of DSA
• 264-904-000 : Tape Test Failed
Tape Test Failed. Drive hardware error.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
–
Latest level of DSA
• 264-905-000 : Tape Test Failed
Tape Test Failed. Software error: invalid request.
Recoverable
No
Severity
Error
Serviceable
Yes
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System x3850 X6 and x3950 X6 Installation and Service Guide