Page 1 Lenovo System x3650 M4 HD Installation and Service Guide Machine Type: 5460...
Page 2 Lenovo Documentation CD. Sixth Edition (September 2016) © Copyright Lenovo 2015, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Page 3: Table Of Contents
Instructions for Business Partners ..kit with expander ....Sending DSA data to Lenovo ..Installing the 8x2.5-inch hot-swap HDD assembly Server components .
Page 4 Test results for the DSA CPU stress test . . . Solving power problems ... DSA Emulex adapter test results..1001 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 6 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2015, 2016...
Page 8: Safety Statements
• Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 9 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. © Copyright Lenovo 2015, 2016...
Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii Lenovo System x3650 M4 HD Installation and Service Guide...
Page 11 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. © Copyright Lenovo 2015, 2016...
Page 12 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 13: Chapter 1. The Lenovo System X3650 M4 Hd Type 5460 Server
Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server This publication contains information and instructions for setting up your Lenovo System x3650 M4 HD server, instructions for installing some optional devices, cabling and configuring the server, removing and replacing devices, and diagnostics and troubleshooting information.
Page 14 The drive ID for each bay is printed on the server front, above each bay. If firmware and documentation updates are available, you can download them from the Lenovo website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation.
Page 15: The Lenovo Documentation Cd
The following illustration shows the QR code (http://ibm.co/17l72kD): Figure 5. QR code You can download an Lenovo ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 16: Using The Documentation Browser
This document is in PDF format on the Lenovo Documentation CD. It contains translated environmental notices. • Lenovo License Agreement for Machine Code This document is in PDF format on the Lenovo Documentation CD. It provides translated versions of the Lenovo License Agreement for Machine Code for your product. • Important Notices...
Page 17: Notices And Statements In This Document
Lenovo product. • Licenses and Attributions Documents This document is in PDF format on the Lenovo Documentation CD. It provides the open source notices. • Rack Installation Instructions This printed document contains instructions for installing the server in a rack and comes with the rack kit.
Page 18: Server Features And Specifications
• Two QuickPath Interconnect (QPI) links speed up to 8.0 GT per second Notes: • Use the Setup utility to determine the type and speed of the microprocessors in the server • For a list of supported microprocessors, see http://www.lenovo.com/ serverproven/. Memory: • Minimum: 2 GB •...
Page 19 – Slot 6: PCI Express 3.0 x16 (full-height, half-length) • Type 4 – Slot 4 (not available) – Slot 5: PCI Express 3.0 x16 (full-height, full-length) – Slot 6: PCI Express 3.0 x8 (full-height, half-length) Chapter 1 The Lenovo System x3650 M4 HD Type 5460 server...
Page 20 • Weight: approximately 25 kg (55 lb) to 30 kg (65 lb) depending upon configuration Acoustical noise emissions: • Sound power, idling: 6.3 bels maximum • Sound power, operating: 7.0 bels maximum Lenovo System x3650 M4 HD Installation and Service Guide...
Page 21 For information about the limits for particulates and gases, see “Particulate contamination” on page 1141. Heat output: Chapter 1 The Lenovo System x3650 M4 HD Type 5460 server...
Page 22 2. Power supplies in the server must be with the same power rating or wattage. 3. You may use the Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www.ibm.com/systems/ bladecenter/resources/ powerconfig.html. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 23 Noise levels (the declared A-weighed sound power level of the computer): See Acoustical noise emissions. Test voltage and frequency: 230V / 50 Hz or 60 Hz Total harmonic distortion of the electricity supply system: Chapter 1 The Lenovo System x3650 M4 HD Type 5460 server...
Page 24: What Your Server Offers
(as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file. Two editions of Dynamic System Analysis are available: DSA Portable and DSA Preboot. For more information about both editions, see “DSA editions”...
Page 25 Lenovo XClarity Administrator is a centralized resource-management solution that enables administrators to deploy infrastructure faster and with less effort. The solution seamlessly integrates into System x, ThinkServer, and NeXtScale servers, as well as the Flex System converged infrastructure platform. Lenovo XClarity Administrator provides the following features: –...
Page 26 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.
Page 27: Reliability, Availability, And Serviceability
• UEFI-compliant server firmware Lenovo System x Server Firmware (server firmware) offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance; Active Energy Manager technology; enhanced reliability, availability, and serviceability (RAS) capabilities; and basic input/output system (BIOS) compatibility support.
Page 28: Systems Director
Systems Director Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems supports multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms. Through a single user interface, Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs.
Page 29: Server Controls, Leds, And Power
For the locations of other LEDs on the system board, see “System-board LEDs” on page 31. Front view The following illustrations show the controls, LEDs, and connectors on the front of your server model. Controls, LEDs, and connectors on your server model. Chapter 1 The Lenovo System x3650 M4 HD Type 5460 server...
Page 30 • Video connector (optional): Connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. Note: The maximum video resolution is 1600 x 1200 at 75 Hz. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 31: Video And Usb Breakout Cable
Flashing rapidly (4 times per second): The server is turned off and is not ready to be turned on. The power-control button is disabled. This will last approximately 5 to 10 seconds. Chapter 1 The Lenovo System x3650 M4 HD Type 5460 server...
Page 32: Rear View
• NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
Page 33 LED (green) LED (yellow) Locator LED (blue) Figure 11. Rear view LEDs The following illustration shows the LEDs on a dc power supply. Figure 12. DC power supply LEDs Chapter 1 The Lenovo System x3650 M4 HD Type 5460 server...
Page 34: Server Power Features
Approximately 5 seconds after the server is connected to power, one or more fans might start running to provide cooling while the server is connected to power and the power-on button LED will blink quickly. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 35 2. Ethernet 1 connector supports Wake on LAN feature. 3. When you turn on the server with the graphical adapters installed, the Lenovo logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.
Page 36 PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The integrated management module II (IMM2) can turn off the server as an automatic response to a critical system failure. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 37: Chapter 2. Installing Optional Devices
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 1136.
Page 38: Sending Dsa Data To Lenovo
Sending DSA data to Lenovo You can send DSA data to Lenovo with standard upload, standard upload with the system serial number, secure upload, and secure upload with the system serial number. Before you send diagnostic data to Lenovo, read the terms of use at http://www.ibm.com/de/support/ ecurep/terms.html.
Page 39 Cover Dual-port network adapter Air baffle PCI riser-card assembly Flash power module Rear two hard disk drive kit ServeRAID battery Heat sink Microprocessor installation tool Microprocessor DIMM Fan bracket System board Hot-swap HDD backplane Safety cover Power-supply filler panel Power paddle card Expander Power supply Chassis...
Page 40: System-Board Internal Connectors
Video and USB power connector for riser 1 breakout connector backplane configuration connector 2 Figure 14. System-board internal connectors System-board external connectors The following illustration shows the external connectors on the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 41: System-Board Switches, Jumpers, And Buttons
Ethernet connectors System management Serial Video Ethernet connector (dedicated) USB connectors connector connector System management (shared) Figure 15. System-board external connectors System-board switches, jumpers, and buttons The following illustration shows the location of the switches, jumpers, and buttons on the server. Important: 1.
Page 42 2. Changing the position of the UEFI boot backup jumper (JP7) from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 43: System-Board Leds
You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo support). System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
Page 44: System-Board Optional-Device Connectors
LED error LED error LED error LED (under the latches) Figure 17. System-board LEDs System-board optional-device connectors The following illustration shows the connectors on the system board for the optional devices. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 45: Pci Riser-Card Adapter Connectors
Dual-port network adapter connector PCI riser connector 1 PCI riser connector 2 Microprocessor 2 Microprocessor 1 DIMMs 19-24 DIMMs 1-6 DIMMs 7-18 Figure 18. System-board optional-device connectors PCI riser-card adapter connectors The following illustration shows the connectors on the PCI riser card for user-installable PCI adapters. PCI riser-card assembly PCI riser-card assembly (in long position)
Page 46: Pci Riser-Card Assembly Leds
19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working Lenovo System x3650 M4 HD Installation and Service Guide...
Page 47: System Reliability Guidelines
correctly. If the server is not working correctly, see “Running the DSA Preboot diagnostic programs” on page 139 for information about how to run diagnostics. • Observe good housekeeping in the area where you are working. Place removed covers and other parts in a safe place.
Page 48: Working Inside The Server With The Power On
If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the server cover or on a metal surface. • Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 49: Removing The Cover
Removing the cover Use this information to remove the cover. To remove the server cover, complete the following steps: Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 34. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.
Page 50: Removing The Air Baffle
(see “Turning off the server” on page 23). Step 3. Remove the cover (see “Removing the cover” on page 37). Step 4. Remove PCI riser-card assemblies, if necessary (see “Removing a PCI riser-card assembly” on page 221). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 51: Stretching A Pci Riser-Card Assembly
Step 5. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle out of the server. PCI riser-card assembly 2 PCI riser-card assembly 1 Air baffle Figure 23. Air baffle removal Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Page 52: Shrinking A Pci Riser-Card Assembly
Figure 25. PCI riser-card assembly shrink Step 2. Fasten the thumbscrew. Step 3. Return to “Replacing an adapter” on page 228 or “Replacing a PCI riser-card assembly” on page 222, as applicable. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 53: Installing Drives
EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 54: Installing A Hot-Swap Drive
Rotate the tray handle to the closed (locked) position. Step 5. Install a 1.8-inch hot-swap drive: Insert the drive into the drive bay with the label side of the drive facing the right side of the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 55: Installing A Memory Module
1866 MHz, PC3-6400, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server. – The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
Page 56 • The maximum memory speed is determined by the combination of the microprocessor, DIMM speed, DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 57 • In two-DIMM-per-channel configuration, the server automatically operates with a maximum memory speed of up to 1600 MHz when the following condition is met: – Two 1.35 V single-rank, dual-ranl, or quad-rank UDIMMs, RDIMMs or LRDIMMs are installed in the same channel.
Page 58: Dimm Installation Sequence
DIMMs. To enable memory mirrored channel through the Setup utility, select System Settings ➙ Memory. For more information, see “Using the Setup utility” on page 103. When you use the memory mirrored channel feature, consider the following information: Lenovo System x3650 M4 HD Installation and Service Guide...
Page 59: Memory Rank Sparing
• When you use memory mirrored channel, you must install a pair of DIMMs at a time. The two DIMMs in each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in speed.
Page 60: Installing A Memory Module
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 61: Installing An Adapter
Step 3. Remove the cover (see “Removing the cover” on page 37). Step 4. Remove PCI riser-card assemblies if necessary (see “Removing a PCI riser-card assembly” on page 37). Step 5. Remove the air baffle (see “Removing the air baffle” on page 38). Step 6.
Page 62: Installing An Adapter In A Pci Riser-Card Assembly
See “System-board optional-device connectors” on page 32 for the location of the internal SAS/SATA RAID connector and riser-card slots. You can replace the Lenovo ServeRAID SAS/SATA adapter with an optional Lenovo ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support.
Page 63 riser-card assembly Adapter Bracket connectors Expansion-slot cover Full-length adapter Adapter bracket Figure 35. Adapter installation Riser-card assembly 1: if the adapter is a full-length adapter for the upper expansion slot in the riser card, remove the full-length-adapter bracket from underneath the top of the riser-card assembly (if any) and keep it in a safe place for potential future use.
Page 64: Installing An Adapter In The Rear Two Hard-Disk-Drive Kit
Replace the rear two hard-disk-drive kit in the server (see “Replacing the rear two hard-disk-drive kit” on page 225). If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 94. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 65: Installing The Serveraid Adapter Memory Module
Installing the ServeRAID adapter memory module Use this information to install the ServeRAID adapter memory module. To install the ServeRAID adapter memory module, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 66: Installing A Raid Adapter Battery Or Flash Power Module
(see “Turning off the server” on page 23). Step 3. Remove the cover (see “Removing the cover” on page 37). Step 4. Push the tab to open the cover on top of the air baffle. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 67 Release tab Figure 41. Holder-cover open Step 5. Connect one end of the cable to the ServeRAID memory module. Step 6. Route the battery or flash power module cable along the chassis. Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board.
Page 68 ServeRAID memory module Flash power module cable Flash power module Figure 43. Battery or flash power module cable installation Note: Make sure the battery or flash power module is seated properly. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 69: Installing The Dual-Port Network Adapter
You can purchase one of the following dual-port network adapters to add two additional network ports in the server. To order a dual-port network adapter option, contact your Lenovo sales representative or Lenovo reseller. Table 11. Supported dual-port network adapters on the network connector...
Page 70 – NIC – iSCSI (enabled after FoD installed) – FCoE (enabled after FoD installed) • To download the latest version of drivers for iSCSI and FCoE from the Lenovo website, complete the following steps: 1. Go to http://www.ibm.com/support/ fixcentral. 2. Click Product support ➙ System x ➙ Product family ➙ System x3650 M4 HD ➙ 5460.
Page 71 Network adapter filler panel Figure 45. Network adapter filler panel removal Step 6. Touch the static-protective package that contains the new adapter to any unpainted metal surface on the server. Then, remove the adapter from the package. Step 7. Align the adapter so that the port connectors on the adapter line up with the pin and thumbscrew on the chassis;...
Page 72 An incorrectly seated adapter might cause damage to the system board or the adapter. Step 9. Fasten the thumbscrew on the rear side of the chassis. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 73: Installing A Power Supply
Captive screws Retention brackets Thumbscrew Figure 47. Screws engagement Step 10. Fasten the two captive screws on the network adapter. Step 11. Reinstall PCI riser-card assembly 2 in PCI riser connector 2 if you have removed it previously (see “Replacing a PCI riser-card assembly” on page 222). If you have other devices to install or remove, do so now.
Page 74 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 75 Power supply filler panel Hot-swap power supply 2 Figure 48. Power supply installation To install a hot-swap ac power supply, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 76: Installing A Hot-Swap Dc Power Supply
• Before you install a dc power supply in the server, you must remove all ac power supplies. Do not use both ac and dc power supplies in the same server. Install up to two dc power supplies or up to two ac power supplies, but not a combination. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 77 • Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply with the same wattage immediately. • You can order an optional power supply for redundancy. • These power supplies are designed for parallel operation. In the event of a power-supply failure, the redundant power supply continues to power the system.
Page 78 I/O modules does not turn off electrical current to the product. The product also might have more than one power cord. To remove all electrical current from the product, make sure that all power cords are disconnected from the power source. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 79 -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.
Page 80 4 mm; for a screw type of terminal the diameter must be 5.0 mm. Step 9. Turn on the circuit breaker for the dc power source to which the new power supply is connected. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 81: Installing A Usb Embedded Hypervisor Flash Device
Step 10. Make sure that the green power LEDs on the power supply are lit, indicating that the power supply is operating correctly. Step 11. If you are replacing a power supply with one of a different wattage in the server, apply the new power information label provided over the existing power information label on the server.
Page 82: Installing The Front Video And Usb Breakout Cable
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34. Step 2. Insert the video and USB breakout cable on the breakout connector from the front of the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 83: Installing An Additional Microprocessor And Heat Sink
Video and USB breakout connector USB port Video and USB breakout cable Video connector Figure 56. Breakout cable installation Step 3. Fasten the two captive screws on the breakout cable. Installing an additional microprocessor and heat sink The following notes describe the type of microprocessor that the server supports and other information that you must consider when you install a microprocessor and heat sink.
Page 84 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller. There are two types of microprocessor installation tools. The tools are similar in function and design, however Tool A has one setting for installing one size of microprocessor, and supports the following families of microprocessors: E5-26xx, E5-46xx.
Page 85 Installation tool Installation tool Microprocessor Cover Microprocessor Microprocessor Installation Tool A Microprocessor Installation Tool B Figure 57. Microprocessor installation tools To install an additional microprocessor and heat sink, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 86 Remove the microprocessor protective cover if one is present. The microprocessor is preinstalled on the installation tool. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 87 Installation tool Microprocessor Cover Figure 60. Installation tool cover removal Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Figure 61. Installation tool alignment Install the microprocessor using the following instructions for your installation tool. •...
Page 88 Touching the thermal material will contaminate it. Step 8. Remove the microprocessor socket cover, tape, or label from the surface of the microprocessor socket, if one is present. Store the socket cover in a safe place. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 89 Socket cover Microprocessor Figure 64. Socket cover removal Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 36. Step 9. Close the microprocessor socket release levers and retainer: Microprocessor release lever Microprocessor...
Page 90 Rotate the heat sink retention module release lever to the closed position and hook it underneath the lock tab. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 94. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 91: Thermal Grease
Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. Use this information to replace damaged or contaminated thermal grease on the microprocessor and heat sink. When you are installing the heat sink on the same microprocessor that it was removed from, make sure that the following requirements are met: •...
Page 92: Installing The 8X2.5-Inch Hot-Swap Hdd Assembly Kit With Expander
Use this information to add eight 2.5-inch hard-disk-drive bays in the server. You can install an Lenovo System x3650 M4 HD Plus Eight 2.5-inch Hot-Swap HDD Assembly Kit with Expander to add eight additional 2.5-inch hot-swap hard-disk-drive bays in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 93 Retention latch Expander Figure 70. Expander installation Align the tabs on the bottom of the expander with the slots on the bottom of the backplane cage. Insert the expander tabs into slots on the bottom of the backplane cage and push the expander forward into the retention latch (on top of the backplane cage) until the expander is locked in place.
Page 94 SAS 1 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Backplane connection cable Port 1 Port 0 Figure 71. Cables connection Lenovo System x3650 M4 HD Installation and Service Guide...
Page 95 Configuration cable Expander Configuration cable Configuration cable Backplane Mini-SAS cable Backplane connection Power cable cable Backplane connection cable Power cable Figure 72. Backplanes cable connection Step 6. Remove the two 4-drive filler panels from the right side. Filler panel 4-drive filler panel Figure 73.
Page 96: Installing The 8X2.5-Inch Hot-Swap Hdd Assembly Kit
Use this information to add eight 2.5-inch hard-disk-drive bays in the server. You can install an Lenovo System x3650 M4 HD Plus Eight 2.5-inch Hot-Swap HDD Assembly Kit to add eight additional 2.5-inch hot-swap hard-disk-drive bays in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 97 Retention latch Backplane Figure 74. Backplane installation Align the tabs on the bottom of the backplane with the slots on the bottom of the backplane cage. Insert the backplane tabs into slots on the bottom of the backplane cage and push the backplane forward into the retention latch (on top of the backplane cage) until the backplane is locked in place.
Page 98 SAS 1 Port 0 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Backplane connection cable Port 1 Port 0 Port 0 Port 1 Figure 75. Cables connection Lenovo System x3650 M4 HD Installation and Service Guide...
Page 99 Configuration cable Backplane Configuration cable Expander Configuration cable Power Mini-SAS cable Backplane cable Mini-SAS cable Power cable Backplane connection cable Power cable Figure 76. Backplanes cable connection Step 6. Remove the two 4-drive filler panels from the right side. Filler panel 4-drive filler panel Figure 77.
Page 100: Installing The 3X8 2.5-Inch Hot-Swap Hdd Assembly Kit
Use this information to add eight 2.5-inch hard-disk-drive bays in the server. You can install an Lenovo System x3650 M4 HD 3x8 2.5-inch Hot-Swap HDD Assembly Kit to add eight additional 2.5-inch hot-swap hard-disk-drive bays in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices.
Page 101 Retention latch Expander Figure 79. Expander removal Step 7. Touch the static-protective package that contains the backplane to any unpainted surface on the outside of the server; then, grasp the backplane and remove it from the package. Step 8. Install the backplane in the slot you removed the expander earlier. Retention latchs Backplanes Figure 80.
Page 102 SAS 1 Port 0 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Port 0 Port 1 Port 0 Port 1 Port 0 Port 1 Figure 81. Cables connection Lenovo System x3650 M4 HD Installation and Service Guide...
Page 103: Installing The 16X1.8-Inch Ssd Assembly Kit
Installing the 16x1.8-inch SSD assembly kit Use this information to install the 16x1.8-inch SSD assembly kit. To order the 16x1.8-inch SSD assembly kit, contact your Lenovo sales representative or Lenovo reseller. The 16x1.8-inch SSD assembly kit contains the following components: •...
Page 104 1.8-inch filler panel Figure 84. 1.8-inch backplane assembly installation Step 6. Connect the following cables in the order listed: • Configuration cable • Mini-SAS cables • Power cable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 105 Riser 1 Riser 2 Port 1 SAS 1 Port 0 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Backplane connection cable Port 1 Port 0 Port 0 Port 1 Figure 85. Cables connection Chapter 2 Installing optional devices...
Page 106: Completing The Installation
LEDs are lit. Step 8. (Business Partners only) Complete the additional steps in “Instructions for Business Partners” on page 25. Replacing the air baffle Use this information to replace the air baffle. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 107: Replacing A Pci Riser-Card Assembly
To replace the air baffle (if it has been removed), complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Turning off the server”...
Page 108: Replacing The Cover
Press down on the assembly. Make sure that the PCI riser-card assembly is fully seated in the PCI riser connector on the system board. Replacing the cover Use this information to reinstall the cover. To replace the server cover, complete the following steps: Lenovo System x3650 M4 HD Installation and Service Guide...
Page 109: Connecting The External Cables
Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed. Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the cover engage the chassis correctly.
Page 110: Updating The Server Configuration
RAID adapter for information about reconfiguring the disk arrays. For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Ethernet controller” on page 114. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 111: Chapter 3. Configuration Information And Instructions
UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral.
Page 112: Configuring The Server
• FastSetup FastSetup is a no-cost software tool that helps simplify the maintenance and deployment of selected Lenovo BladeCenter chassis, servers, and components. The intuitive graphical interface initializes all phases of server setup, including discovery, update, and configuration. Features include templates that enable replication of settings to many servers and automation that reduces hands-on time and user errors.
Page 113 Lenovo Director ServeRAID-M5110 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM), (press Ctrl+H to start), pre-boot CLI MegaCLI, and Lenovo Director (press Ctrl+P to start), ServerGuide, ServeRAID-M5120 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM), (press Ctrl+H to start), pre-boot CLI...
Page 114: Using The Serverguide Setup And Installation Cd
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Page 115: Using The Setup Utility
If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you can download operating-system installation instructions for the server from http://www.lenovo.com/support. Using the Setup utility Use these instructions to start the Setup utility.
Page 116: Setup Utility Menu Choices
– Operating Modes Select this choice to view or change the operating profile (performance and power utilization). – Legacy Support Select this choice to view or set legacy support. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 117 Note: In the legacy mode, this system has limited ROM space for installed options. At most four network interface cards (NICs) are supported for legacy PXE boot. If more than four NICs are installed, legacy PXE boot will not be attempted on some of the NICs. To enable legacy PXE boot on the desired NIC connectors, prioritize the desired NIC connectors by changing the ROM execution Order or disable the NIC connectors that you do not use from the Enable/Disable Adapter Option ROM Support menu.
Page 118 The system-event log contains POST and system management interrupt (SMI) events and all events that are generated by the baseboard management controller that is embedded in the integrated management module (IMM). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 119 Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event log to turn off the system-error LED on the front of the server. –...
Page 120 • Change the position of the power-on password switch (switch 4) on the system board switch block (SW3) to bypass the power-on password check (see Table 4 “System board SW3 switch block definition” on page 31 for more information). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 121: Using The Boot Manager
Switch block 3 (SW3) NMI button UEFI boot backup jumper (JP7) CMOS clear jumper (JP1) System TPM physical presence jumper (JP20) Figure 92. System-board switches, jumpers, and buttons Attention: Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables.
Page 122: Starting The Backup Server Firmware
ASR is supported by IPMI. • A virtual media key, which enables remote presence support (remote video, remote keyboard/mouse, and remote storage). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 123: Using The Remote Presence And Blue-Screen Capture Features
UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module II User's Guide at http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html. Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the integrated management module II (IMM2).
Page 124: Obtaining The Imm Host Name
You must press F1 quickly.) If you have set both a power-on password and an administrator password, you must type the administrator password to access the full Setup utility menu. Step 3. From the Setup utility main menu, select System Settings. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 125: Using The Embedded Hypervisor
Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors on the system board (see “System-board internal connectors”...
Page 126: Configuring The Ethernet Controller
For more information and instructions for activating the Features on Demand Ethernet software key, see the Lenovo Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
Page 127: Configuring Raid Arrays
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.
Page 128: Updating Systems Director
Use the command-line interface to issue setup commands. You can save any of the settings as a file and run the file as a script. The ASU program supports scripting environments through a batch-processing mode. For more information and to download the ASU program, go to https://support.lenovo.com/us/en/ documents/LNVO-ASU.
Page 129: Updating The Universal Unique Identifier (Uuid)
The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the UUID, complete the following steps.
Page 130 Example that does not use the userid and password default values: asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> –host <imm_ip> –user <user_id> –password <password> Example that does use the userid and password default values: asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> –host <imm_ip> • Bootable media: Lenovo System x3650 M4 HD Installation and Service Guide...
Page 131: Updating The Dmi/Smbios Data
The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
Page 132 <imm_external_ip> [user <imm_user_id>][password <imm_password>] Where: imm_external_ip The external IMM LAN IP address. There is no default value. This parameter is required. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 133 SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip> • Bootable media: You can also build a bootable media using the applications available through the ToolsCenter website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools. Step 5. Restart the server.
Page 134 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 135: Chapter 4. Troubleshooting
Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact IBM or an approved warranty service provider. For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. © Copyright Lenovo 2015, 2016...
Page 136 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem.
Page 137: Undocumented Problems
Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3650 M4 HD server. Chapter 4...
Page 138: Checkout Procedure
To find service bulletins that are available for the Lenovo System x3650 M4 HD server, go to http://www.lenovo.com/support and search for 5460, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Page 139: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 131). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
Page 140 (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.
Page 141: Light Path Diagnostics
– Drive health information – IMM2 configuration information – IMM2 environmental information – Event logs for ServeRAID controllers and service processors – Installed hardware, including PCI and USB information – Light path diagnostics status – Microprocessor, input/output hub, and UEFI error logs –...
Page 142 Note: You do not have to remove the server cover to view the LEDs on hard disk drives and power supplies. The following illustration shows the LEDs on the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 143 System error Locator LED Power LED RTMM heartbeat LED IMM heartbeat Standby power Dual-port network adapter LED System battery error LED DIMM 19-24 DIMM 1-6 error LEDs error LEDs (under the latches) (under the latches) Microprocessor 1 Microprocessor 2 error LED error LED DIMM 7-18 Fan 2...
Page 144 3. Follow actions in “Solving has failed. power problems” on page 157 until the problem is solved. The power supply Replace the power supply. has failed. The power supply Replace the power supply. has failed. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 145 DC power-supply LEDs Use this information to view DC power-supply LEDs. The following illustration shows the locations of the power-supply LEDs on the dc power supply. Figure 96. DC power-supply LEDs The following table describes the problems that are indicated by various combinations of the power-supply LEDs on a dc power supply and suggested actions to correct the detected problems.
Page 146: System Pulse Leds
(trained technician only) replace the system board. PCI riser-card LEDs Use this information to view the PCI riser-card LEDs. The following illustration shows the location of the PCI riser-card LEDs. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 147: Event Logs
UpperPCI slot error LED Center PCI slot error LED Lower PCI slot error LED Figure 97. PCI riser-card LEDs Event logs Error codes and messages displayed in POST event log, system-event log, integrated management module (IMM2) event log, and DSA event log. •...
Page 148: Viewing Event Logs Without Restarting The Server
• Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
Page 149: Post
Table 14. Methods for viewing event logs (continued) Condition Action • Use the web browser interface to the IMM to view the system-event log locally (requires RNDIS USB LAN driver). The server is not hung and the integrated management In a web browser, type the IP address for the IMM2 module II (IMM2) is connected to a network.
Page 150: Dsa Editions
Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation while the program loads. Make sure that the server has the latest version of the DSA code. To obtain DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. DSA editions Two editions of Dynamic System Analysis are available.
Page 151: Running The Dsa Preboot Diagnostic Programs
– SAS and SATA drives If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot. For more information and to download the utilities, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Running the DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs Note: The DSA memory test might take up to 30 minutes to run.
Page 152: Automated Service Request (Call Home)
• If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to the Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
Page 153: General Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 154 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 155: Hypervisor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 156: Memory Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 157: Microprocessor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 158: Monitor And Video Problems
Use this information to solve monitor and video problems. Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 159 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 160: Network Connection Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 161: Optional-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 162 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 163 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 164 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 165 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 166 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 167: Serial-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 168: Serverguide Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 169: Software Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 170 HDD/ServerRAID-H1110 (if they are present) installed in the rear two hard-disk-drive kit • PCI riser-card assembly 1 or rear two hard-disk-drive kit • Fan 4 • DIMMs 19 through 24 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 171: Solving Ethernet Controller Problems
Table 15. Components associated with power rail errors (continued) Pwr rail error in the IMM event log Components Pwr rail G error • PCI adaptor power cable (if one is present) • Fan 3 • Hard disk drives • Hard disk drive backplane assembly Pwr rail H error •...
Page 172: Solving Undetermined Problems
Problem determination tips Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 173 If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration. Note: The illustrations in this document might differ slightly from your hardware.
Page 174: Recovering The Server Firmware (Uefi Update Failure)
• Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 1135 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
Page 175 UEFI boot backup jumper(JP2) CMOS clear jumper (JP1) System TPM physical presence jumper(JP20) Figure 99. UEFI boot backup jumper (JP7) location Step 5. Move the UEFI boot backup jumper (JP7) from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery mode.
Page 176: In-Band Automated Boot Recovery Method
Step 20. Reconnect the power cord and any cables that you removed. Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method Use this information to use the in-band automated boot recovery method.
Page 177 necessary corrections to the configuration and restart the server. If the server is unable to successfully complete POST with the default configuration, there might be a problem with the system board. To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup utility, click System Settings ➙...
Page 178 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 179: Chapter 5. Parts Listing, Lenovo System X3650 M4 Hd Type 5460
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 180 Figure 100. Server components The following table lists the part numbers for the server replaceable components. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 181 Microprocessor, Intel Xeon E5-2667 v2, 8-core, 3.3 GHz, 25 MB, 1866 MHz, 130 W 00Y2785 Microprocessor, Intel Xeon E5-2670 v2, 10-core, 2.5 GHz, 25 MB, 1866 MHz, 115 W Chapter 5 Parts listing, Lenovo System x3650 M4 HD Type 5460...
Page 182 Solid state drive, 2.5-inch hot-swap, SATA, 128 GB 90Y8649 Solid state drive, 2.5-inch hot-swap, SATA, 256 GB 90Y8644 Solid state drive, 2.5-inch hot-swap, SAS, 200 GB 49Y6130 Solid state drive, 2.5-inch hot-swap, SAS, 400 GB 49Y6135 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 183 Brocade 16 Gb FC dual-port HBA Emulex dual port 10GbE SFP+ Embedded VFA IIIr 00Y7731 90Y5100 Emulex dual port 10GbE SFP+ Embedded VFA III adapter Emulex 16 Gb FC single-port HBA 81Y1658 Chapter 5 Parts listing, Lenovo System x3650 M4 HD Type 5460...
Page 184 Cable, USB 44E8873 Cable, USB 44E8875 Cable, SAS Y-cable 44E8878 Cable, USB, 3 m 44E8891 Cable, USB dongle kit 44E8892 Cable, USB 1 m 44E8893 Cable, USB 3.0 46C2598 Cable, USB 46M6475 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 185 00YE307 39M5523 Cord, power cord Cord, power cord 39M5377 69Y1623 Cord, power cord Cord, power cord 69Y1624 69Y1625 Cord, power cord Cord, power cord 69Y1626 69Y1627 Cord, power cord Chapter 5 Parts listing, Lenovo System x3650 M4 HD Type 5460...
Page 186: Structural Parts
1. See “Server features and specifications” on page 6 for more details. Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. The following structural parts are available for purchase from the retail store. Table 17. Structural parts, Type 5460...
Page 187: Power Cords
For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 188 Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Lenovo System x3650 M4 HD Installation and Service Guide...
Page 189 Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil Chapter 5 Parts listing, Lenovo System x3650 M4 HD Type 5460...
Page 190 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 191: Chapter 6. Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 192: Cabling Operator Information Panel
Attention: Failing to install or remove the cable with care may damage the connectors on the system board. Any damage to the connectors may require replacing the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 193: Cabling Video Graphic Adapter
Operator information panel cable Figure 102. Operator information panel cable connection Cabling video graphic adapter The internal routing and connectors for the video graphic adapter cables. The following illustration shows the internal routing and connectors for the video graphic adapter cables. Chapter 6 Removing and replacing components...
Page 194: Cabling Backplane
RAID adapters. 16x2.5-inch drive model The internal routing and connectors for the 16x2.5-inch drive model cables. The following illustration shows the internal routing and connectors for the 16x2.5-inch hot-swap HDD model. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 195 Configuration cable Mini-SAS cable Power cable Backplane connection cable Figure 104. 16x2.5-inch hot-swap HDD model cable connection The following illustration shows the internal routing and connectors for the 16x2.5-inch hot-swap HDD model cables. Chapter 6 Removing and replacing components...
Page 196 24x2.5-inch drive model with expander The internal routing and connectors for the 24x2.5-inch drive model with expander cables. The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model with expander. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 197 SAS 1 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Backplane connection cable Port 1 Port 0 Figure 106. 24x2.5-inch hot-swap HDD model with expander cable connection The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model with expander cables.
Page 198 Note: Make sure that Port 1 on the hardware ServeRAID is connected to Port 1 on the backplane. Likewise, Port 0 on the hardware ServeRAID should be connected to Port 0 on the backplane. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 199 Port 1 SAS 1 Port 0 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Backplane connection cable Port 1 Port 0 Port 0 Port 1 Figure 108. 24x2.5-inch hot-swap HDD model cable connection (applicable to FLATWOODS ServeRAID M5210 SAS/SATA Controller) Chapter 6 Removing and replacing components...
Page 200 Port 1 Figure 109. 24x2.5-inch hot-swap HDD model cable connection (applicable to RACINE RAID N2215 controller) The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model cables. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 201 Configuration cable Backplane Configuration cable Expander Configuration cable Power Mini-SAS cable Backplane cable Mini-SAS cable Power cable Backplane connection cable Power cable Figure 110. 24x2.5-inch hot-swap HDD model cable connection 24x2.5-inch drive model with 3 same backplanes The internal routing and connectors for the 24x2.5-inch drive model cables. The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model.
Page 202 Power cable Configuration cable Port 0 Port 1 Port 0 Port 1 Port 0 Port 1 Figure 111. 24x2.5-inch hot-swap HDD model cable connection (applicable to FLATWOODS ServeRAID M5210 SAS/SATA Controller) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 203 Riser 1 Riser 2 Port 0 SAS 1 Port 1 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Port 0 Port 1 Port 0 Port 1 Port 0 Port 1 Figure 112. 24x2.5-inch hot-swap HDD model cable connection (applicable to RACINE RAID N2215 controller) The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model cables.
Page 204 Note: Make sure that Port 1 on the hardware ServeRAID is connected to Port 1 on the backplane. Likewise, Port 0 on the hardware ServeRAID should be connected to Port 0 on the backplane. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 205 Riser 1 Riser 2 Port 1 SAS 1 Port 0 SAS 0 Power cable Configuration cable Mini-SAS cable Power cable Configuration cable Backplane connection cable Port 1 Port 0 Port 0 Port 1 Figure 114. 16x2.5-inch and 16x1.8-inch drive model cable connection (applicable to FLATWOODS ServeRAID M5210 SAS/SATA Controller) Chapter 6 Removing and replacing components...
Page 206 Figure 115. 16x2.5-inch and 16x1.8-inch drive model cable connection (applicable to RACINE RAID N2215 controller) The following illustration shows the internal routing and connectors for the 16x2.5-inch and 16x1.8-inch drive model cables. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 207: Removing And Replacing Server Components
This section provides information for removing and replacing components in the server. Removing and replacing structural parts Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation.
Page 208 Slide the cover toward the front of the server. Step 4. Make sure that the cover correctly engages all the inset tabs on the server. Step 5. Press down the blue latch on the top of the cover. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 209: Removing The Bezel
Cover-release latch Figure 118. Cover installation Step 6. Slide the server all the way into the rack until it latches. Step 7. Reconnect the external cables and power cords. Removing the bezel Use this information to remove the bezel. To remove the bezel, complete the following steps: Step 1.
Page 210: Replacing The Bezel
Insert the tabs on the bottom of the bezel into the slots on the underside of the chassis and attach it with the screws. Note: Use the hex screw driver to install the screws. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 211 Hex screw driver Figure 120. Bezel installation Step 5. Connect any cables you previously removed from the front of the server. Removing the air baffle When you work with some optional devices, you must first remove the air baffle to access certain components or connectors on the system board.
Page 212 Press the air baffle down until it is securely seated. Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for proper cooling. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 213 PCI riser-card assembly 2 PCI riser-card assembly 1 Air baffle Figure 122. Air baffle installation Step 5. Replace PCI riser-card assemblies, if necessary. Step 6. Reinstall the cover (see “Replacing the cover” on page 196). Step 7. Slide the server into the rack. Step 8.
Page 214 Release tab Figure 123. Cover open Step 5. Lift the battery or flash power module up to remove it from the holder. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 215 Battery / flash power module Battery / flash power module cable connector Figure 124. RAID adapter battery or flash power module removal Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Step 6.
Page 216 Align the battery or flash power module cable connector with the slot on the holder. Place the battery or flash power module into the holder and make sure that the holder engages the battery or flash power module securely. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 217 Battery 2 / flash power module 2 Battery 1 / flash power module 1 Figure 126. RAID adapter battery or flash power module installation Note: The positioning of the battery or flash power module depends on the type of the batteries or flash power modules that you install.
Page 218 Turn off the server, and disconnect all power cords and external cables. Step 3. Remove the cover (see “Removing the cover” on page 195). Step 4. Remove the screws from the safety cover. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 219 Screw Safety cover Figure 129. 240 VA safety cover removal Step 5. Disconnect the hard disk drive backplane power cables from the connector in front of the safety cover. Step 6. Slide the cover forward to disengage it from the system board, and then lift it out of the server. Step 7.
Page 220 Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Line up and insert the tabs on the bottom of the safety cover into the slots on the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 221 Screw Safety cover Figure 131. 240 VA safety cover installation Step 4. Slide the safety cover toward the back of the server until it is secure. Step 5. Connect the hard disk drive backplane power cables to the connector in front of the safety cover. Step 6.
Page 222: Removing And Replacing Tier 1 Crus
Reconnect the power cords and all external cables, and turn on the server and peripheral devices. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
Page 223 Step 2. Make sure you save the data on your drive, especially if it is part of a RAID array, before you remove it from the server. Step 3. Remove a 2.5-inch hot-swap hard disk drive: Slide the release latch (orange) up gently to unlock the drive handle. Handle Latch Figure 133.
Page 224 EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 225 Insert the drive into the drive bay with the label side of the drive facing the right side of the server. 1.8-inch hot-swap hard disk drive Filler Figure 136. 1.8-inch hot-swap solid state drives installation Push the drive tray into the drive bay and rotate the drive tray handle to the closed position and ensure that the latch is in the locked position.
Page 226: Removing A Memory Module
Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 227 1866 MHz, PC3-6400, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server. – The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
Page 228 • The server supports a maximum of 16 dual-rank UDIMMs. The server supports up to two UDIMMs per channel. • The server supports a maximum of 24 single-rank, dual-rank, or 16 quad-rank RDIMMs. The server does not support three quad-rank RDIMMs in the same channel. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 229 • The following table shows an example of the maximum amount of memory that you can install using ranked DIMMs: Table 18. Maximum memory installation using ranked DIMMs Number of DIMMs DIMM type DIMM size Total memory Dual-rank UDIMM 4 GB 64 GB Single-rank RDIMM 2 GB...
Page 230 (single, dual, or quad), and organization, but not in speed. The channels run at the speed of the slowest DIMM in any of the channels. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 231 • The maximum available memory is reduced to half of the installed memory when memory mirrored channel is enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of addressable memory is available when you use memory mirrored channel. •...
Page 232 Step 4. Remove PCI riser-card assemblies if necessary (see “Removing a PCI riser-card assembly” on page 221). Step 5. Remove the air baffle (see “Removing the air baffle” on page 199). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 233 Step 6. Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. Figure 144. DIMM installation Step 7.
Page 234 See http://www.lenovo.com/ serverproven/ for a list of riser-card assemblies that you can use with the server. To remove a PCI riser-card assembly, complete the following steps: Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”...
Page 235 • A PCI Express riser-card assembly has a black connector and supports PCI Express adapters, and a PCI-X riser-card assembly has a white (light in color) connector and supports PCI-X adapters. • PCI riser slot 1 is the farthest slot from the power supply. You must install a PCI riser-card assembly in slot 1 with microprocessor 1.
Page 236 Removing the rear two hard-disk-drive kit The server comes with one rear two hard-disk-drive kit. See http://www.lenovo.com/ serverproven/ for a list of hard disk drives that you can use with the server. To remove the rear two hard-disk-drive kit, complete the following steps: Step 1.
Page 237 Step 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. Step 3. Remove the cover (see “Removing the cover” on page 195). Step 4. Grasp the kit at the front tab and rear edge and lift it to remove it from the server. Place the kit on a flat, static-protective surface.
Page 238: Removing An Adapter
PCI riser-card assembly 2 Full height, up to full length Full height, up to full length Full height, half length Full height, up to full length Full height, half length Full height, half length Lenovo System x3650 M4 HD Installation and Service Guide...
Page 239 Note: If you are replacing a high power graphics adapter, you might need to disconnect the internal power cable from the system board before removing the adapter. To remove an adapter, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 240: Replacing An Adapter
See “System-board optional-device connectors” on page 32 for the location of the internal SAS/SATA RAID connector and riser-card slots. You can replace the Lenovo ServeRAID SAS/SATA adapter with an optional Lenovo ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support.
Page 241 • Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor. This is the highest resolution that is supported for any add-on video adapter that you install in the server. •...
Page 242 Align the adapter with the PCI slot on the riser card and the guide on the external end of the riser-card assembly. Step 7. Press the adapter firmly into the PCI slot on the riser card. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 243 riser-card riser-card assembly assembly (in short position) (in long position) Adapter Adapter connectors connectors Adapter Adapter Full-length adapter Full-length bracket adapter bracket Figure 153. Adapter installation Step 8. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page 179).
Page 244: Removing The Serveraid Adapter Memory Module
Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the cover (see “Removing the cover” on page 195). Step 4. Disconnect the cable from the flash power module. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 245 ServeRAID memory module Flash power module cable Flash power module Figure 155. Cable removal Step 5. Remove the ServeRAID adapter memory module from the system board. ServeRAID memory module Connector Rentention pins Figure 156. ServeRAID adapter memory module removal Step 6. Disconnect the cable from the ServeRAID adapter memory module.
Page 246: Replacing The Serveraid Adapter Memory Module
ServeRAID memory module Flash power module cable Figure 158. Cable installation Step 5. Align the memory module with the retention pins. Install the ServeRAID adapter memory module into the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 247 ServeRAID memory module Connector Rentention pins Figure 159. ServeRAID adapter memory module installation Step 6. Connect the other end of the cable to the flash power module. ServeRAID memory module Flash power module cable Flash power module Figure 160. Cable installation Note: Make sure the flash power module is seated properly (see “Replacing a RAID adapter battery or flash power module”...
Page 248 Grasp the network adapter and disengage it from the pin, retention brackets, and the connector on the system board; then, lift the adapter out of the port openings on the rear of the chassis and remove it from the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 249 You can purchase one of the following dual-port network adapters to add two additional network ports in the server. To order a dual-port network adapter option, contact your Lenovo sales representative or Lenovo reseller. Table 24. Supported dual-port network adapters on the network connector...
Page 250 – NIC – iSCSI (enabled after FoD installed) – FCoE (enabled after FoD installed) • To download the latest version of drivers for iSCSI and FCoE from the Lenovo website, complete the following steps: 1. Go to http://www.ibm.com/support/ fixcentral. 2. Click Product support ➙ System x ➙ Product family ➙ System x3650 M4 HD ➙ 5460.
Page 251 Network adapter filler panel Figure 163. Network adapter filler panel removal Step 6. Touch the static-protective package that contains the new adapter to any unpainted metal surface on the server. Then, remove the adapter from the package. Step 7. Align the adapter so that the port connectors on the adapter line up with the pin and thumbscrew on the chassis;...
Page 252 An incorrectly seated adapter might cause damage to the system board or the adapter. Step 9. Fasten the thumbscrew on the rear side of the chassis. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 253 Captive screws Retention brackets Thumbscrew Figure 165. Screws engagement Step 10. Fasten the two captive screws on the network adapter. Step 11. Reinstall PCI riser-card assembly 2 in PCI riser connector 2 if you have removed it previously (see “Replacing a PCI riser-card assembly” on page 222). Step 12.
Page 254 Insert the fan into the fan slot in the fan assembly bracket and press it down until it is seated correctly in the slot and the fan connector is seated correctly in the connector on the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 255: Removing The Fan Bracket
Vertical tabs Fan 4 Fan 3 Fan 2 Fan 1 Figure 167. Fan installation Note: Make sure that the newly-installed fan aligns horizontally with other correctly-seated fans for proper installation. Step 7. Replace the cover (see “Replacing the cover” on page 196). Step 8.
Page 256 Screws Hex screw driver Figure 168. Fan bracket screws removal Press the fan-bracket release latches toward each other and lift the fan bracket out of the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 257: Replacing The Fan Bracket
Fan-bracket release latches Figure 169. Fan bracket removal Replacing the fan bracket Use this information to replace the fan bracket. To install the fan bracket, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 258 Press the bracket into position until the fan-bracket release levers click into place. Step 7. Install the three screws in the fan bracket if present. Note: Use the hex screw driver to install the screws. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 259: Removing A Power Supply
Screws Hex screw driver Figure 171. Fan bracket screws installation Step 8. Replace the fans (see “Replacing a hot-swap fan” on page 242). Step 9. Replace the cover (see “Replacing the cover” on page 196). Step 10. Slide the server into the rack. Step 11.
Page 260 Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 261 Power supply filler panel Hot-swap power supply 2 Figure 172. Power supply removal Step 5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Removing a hot-swap dc power supply Observe the following precautions when you remove a hot-swap dc power supply.
Page 262 I/O modules does not turn off electrical current to the product. The product also might have more than one power cord. To remove all electrical current from the product, make sure that all power cords are disconnected from the power source. Statement 34 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 263 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information Technology Equipment.
Page 264: Replacing A Power Supply
• These power supplies are designed for parallel operation. In the event of a power-supply failure, the redundant power supply continues to power the system. The server supports a maximum of two power supplies. Statement 5 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 265 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 266 Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 267 Figure 176. Power information label Step 10. If you are adding a power supply to the server, attach the redundant power information label that comes with this power supply on the server cover near the power supplies. XXXW ~ AC XXXW ~ AC xxx-xxx/ xxx-xxx/...
Page 268 • The dc supply source shall be located within the same premises as this equipment. • Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor. Statement 31 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 269 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded power source. •...
Page 270 -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.
Page 271 Step 3. Turn off the circuit breaker for the dc power source to which the new power supply will be connected. Disconnect the power cord from the dc power source. Step 4. Attach the dc power cable to the new power supply. Figure 178.
Page 272 Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the cover (see “Removing the cover” on page 195). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 273 Step 4. Pull the hard disk drives out of the server slightly to disengage them from the hard disk drive backplane (see “Removing a hot-swap hard disk drive” on page 210). Step 5. To obtain more working room, remove the fans (see “Removing a hot-swap fan” on page 241). Step 6.
Page 274 If the server is installed in a rack, slide it out of the rack. Step 4. Remove the cover (see “Removing the cover” on page 195). Step 5. Remove the drive filler panel. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 275 Step 6. Remove the drives from the drive backplane assembly (see “Removing a hot-swap hard disk drive” on page 210) and install them in the new backplane assembly. Step 7. Disconnect the combination power/configuration cable from the backplane assembly. If SAS signal cables are attached to the drive backplane, disconnect them.
Page 276: Removing A Usb Embedded Hypervisor Flash Device
Step 2. Turn off the server and peripheral devices and disconnect the power cords. Step 3. Remove the cover (see “Removing the cover” on page 195). Step 4. Remove the flash device: Lenovo System x3650 M4 HD Installation and Service Guide...
Page 277: Replacing A Usb Embedded Hypervisor Flash Device
Lockbar USB embedded hypervisor flash device Figure 186. USB hypervisor flash device removal Unlock the retention latch on the USB connector by pushing down on the blue lockbar. Grasp the flash device and pull to remove it from the connector. If you are instructed to return the flash device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 278: Removing The System Battery
The following notes describe information that you must consider when remove the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 279 Statement 2 CAUTION: When replacing the lithium battery, use only Lenovo Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 280 Step 6. Dispose of the battery as required by local ordinances or regulations. See the Lenovo Environmental Notices and User's Guide on the Lenovo Documentation CD for more information. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 281: Replacing The System Battery
Statement 2 CAUTION: When replacing the lithium battery, use only Lenovo Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 282 Slide the server into the rack. Step 10. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Step 11. Start the Setup utility and reset the configuration. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 283 • Set the system date and time. • Set the power-on password. • Reconfigure the server. See “Using the Setup utility” on page 103 for details. Removing the front video and USB breakout cable Use this information to remove the front video and USB breakout cable. To remove the front video and USB breakout cable, complete the following steps: Step 1.
Page 284 Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the front video and USB breakout cable (see “Removing the front video and USB breakout cable” on page 271). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 285 Step 4. Remove the cover (see “Removing the cover” on page 195). Step 5. Remove the bezel (see “Removing the bezel” on page 197). Step 6. Remove the two screws that secure the KVM assembly to the side of the chassis, then remove the KVM assembly.
Page 286 Figure 196. SAS, power and operator information panel cable removal Step 9. Remove the video and USB breakout signal cable from the cable clip; then, slide the cable out from the chassis. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 287 Video and USB breakout cable Cable clip Figure 197. Video and USB breakout signal cable removal Step 10. If you are instructed to return the breakout cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the video and USB breakout signal cable Use this information to replace the video and USB breakout signal cable.
Page 288 Figure 198. Connecting the video and USB breakout signal cable to the system board Step 3. Route the video and USB breakout signal cable along the chassis. Make sure it passes through the relevant cable clips. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 289 Video and USB breakout cable Cable clip Figure 199. Video and USB breakout signal cable routing Step 4. Reconnect the video and USB breakout signal cable to the KVM assembly; then, install the two screws to secure the KVM assembly to the side of the chassis. Note: Use the hex screw driver to install the two screws.
Page 290: Removing The Operator Information Panel Assembly
Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the cover (see “Removing the cover” on page 195). Step 4. Disconnect the cable from the back of the operator information panel assembly. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 291: Replacing The Operator Information Panel Assembly
Operator information panel assembly Operator information panel cable Figure 202. Operator information panel cable removal Step 5. Remove the bezel (see “Removing the bezel” on page 197). Step 6. Rotate the bezel to loosen the two screws from the bezel. Note: Use the hex screw driver to remove the two screws.
Page 292 Replace the cover (see “Replacing the cover” on page 196). Step 9. Slide the server into the rack. Step 10. Reconnect the power cords and any cables that you removed. Step 11. Turn on the peripheral devices and the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 293: Removing The Power Paddle Card
Removing the power paddle card Use this information to remove the power paddle card. To remove the power paddle card, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 294: Removing And Replacing Tier 2 Crus
Turn on the peripheral devices and the server. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 295 • Each microprocessor socket must always contain either a socket cover or a microprocessor and heat sink. • Be sure to use only the installation tools provided with the new microprocessor to remove or install the microprocessor. Do not use any other tool. •...
Page 296 Open the microprocessor retainer. Attention: Do not touch the microprocessor contacts. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 297 Step 8. Remove the microprocessor from the socket. Select the empty installation tool and ensure that the handle is in the open position. If the installation tool handle is not in the open position, use the following instructions for your installation tool: •...
Page 298 “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Handle Installation tool Microprocessor Figure 214. Installation tool handle adjustment Lift the microprocessor out of the socket. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 299: Replacing A Microprocessor And Heat Sink
Installation tool Microprocessor Figure 215. Installation tool removal Step 9. Install the new microprocessor (see “Replacing a microprocessor and heat sink” on page 287). Attention: If you are replacing a microprocessor, use the empty installation tool that comes with the new microprocessor to remove the microprocessor. Step 10.
Page 300 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller. There are two types of microprocessor installation tools. The tools are similar in function and design, however Tool A has one setting for installing one size of microprocessor, and supports the following families of microprocessors: E5-26xx, E5-46xx.
Page 301 Installation tool Installation tool Microprocessor Cover Microprocessor Microprocessor Installation Tool A Microprocessor Installation Tool B Figure 216. Microprocessor installation tools To replace a microprocessor and heat sink, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 34.
Page 302 Remove the microprocessor protective cover if one is present. The microprocessor is preinstalled on the installation tool. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 303 Installation tool Microprocessor Cover Figure 219. Installation tool cover removal Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Figure 220. Installation tool alignment Install the microprocessor using the following instructions for your installation tool. •...
Page 304 Touching the thermal material will contaminate it. Step 8. Remove the microprocessor socket cover, tape, or label from the surface of the microprocessor socket, if one is present. Store the socket cover in a safe place. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 305 Socket cover Microprocessor Figure 223. Socket cover removal Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 36. Step 9. Close the microprocessor socket release levers and retainer: Microprocessor release lever Microprocessor...
Page 306 Step 12. Install the cover (see “Replacing the cover” on page 196). Step 13. Slide the server into the rack. Step 14. Reconnect the power cords and any cables that you removed. Step 15. Turn on the peripheral devices and the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 307 Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. Use this information to replace damaged or contaminated thermal grease on the microprocessor and heat sink. When you are installing the heat sink on the same microprocessor that it was removed from, make sure that the following requirements are met: •...
Page 308: Removing The System Board
Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
Page 309 Step 13. (Trained technician only) Remove all heat sinks and microprocessors, and set them aside on a static-protective surface for reinstallation (see “Removing a microprocessor and heat sink” on page 282). Attention: 1. Remove the socket covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the system board you are removing.
Page 310: Replacing The System Board
Use this information to replace the system board. Attention: 1. When you reassemble the components in the server, be sure to route all cables carefully so that they are not exposed to excessive pressure. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 311 IBM Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. 6. Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 312 Install the hot-swap fans (see “Replacing a hot-swap fan” on page 242). Note: Remember to insert the hot-swap drive backplane cables in between the hot-swap fans as shown in the illustration. Do not leave the cables on top of the hot-swap fans. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 313 Figure 231. Cable routing of hot-swap drive backplane cables Step 7. Install the system battery (see “Replacing the system battery” on page 269). Step 8. (Trained technician only) Install the microprocessor and heat sink (see “Replacing a microprocessor and heat sink” on page 287). Step 9.
Page 314 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 315: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2015, 2016...
Page 316: Imm Events That Automatically Notify Support
[PowerSupplyElementName] has Failed. (Power Supply 1) 806f0108-0a02ffff [PowerSupplyElementName] has Failed. (Power Supply 2) 806f010c-2001ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) 806f010c-2002ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 317 Table 25. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010c-2003ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) 806f010c-2004ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) 806f010c-2005ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 318 (Drive 9) 806f010d-040affff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10) 806f010d-040bffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 319 Table 25. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-040cffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 12) 806f010d-040dffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 13) 806f010d-040effff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Page 320 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) 806f020d-040effff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) 806f020d-040fffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 15) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 321 Table 25. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f020d-0410ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 16) 806f020d-0411ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 17) 806f020d-0412ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 322 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) 806f050c-2013ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) 806f050c-2014ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 323 Table 25. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f050c-2015ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) 806f050c-2016ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) 806f050c-2017ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 324: List Of Imm Events
A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) 806f0813-2584ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs) List of IMM events This section lists all messages that can be sent from the IMM. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 325 • 40000001-00000000 : Management Controller [arg1] Network Initialization Complete. This message is for the use case where a Management Controller network has completed initialization. May also be shown as 4000000100000000 or 0x4000000100000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID CIM Information...
Page 326 • 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. May also be shown as 4000000500000000 or 0x4000000500000000 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 327 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0005 User Response Information only; no action is required. • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting.
Page 328 • 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Lenovo System x3650 M4 HD Installation and Service Guide...
Page 329 Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0009 User Response Information only; no action is required. • 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3].
Page 330 This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 331 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0013 User Response Complete the following steps until the problem is solved: 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM. •...
Page 332 This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI. May also be shown as 4000001100000000 or 0x4000001100000000 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 333 Severity Warning Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0017 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
Page 334 • 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. May also be shown as 4000001500000000 or 0x4000001500000000 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 335 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0021 User Response Information only; no action is required. • 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@=[arg6], DNS1@=[arg7] . This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server.
Page 336 • 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. May also be shown as 4000001900000000 or 0x4000001900000000 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 337 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0025 User Response Information only; no action is required. • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info...
Page 338 If there was an operating-system error, check the integrity of the installed operating system. • 4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen. This message is for the use case where an operating system error has occurred and the screen capture failed. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 339 May also be shown as 4000001d00000000 or 0x4000001d00000000 Severity Error Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0029 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2.
Page 340 This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values. May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 341 CIM Information Prefix: IMM ID: 0032 User Response Information only; no action is required. • 40000021-00000000 : Management Controller [arg1] clock has been set from NTP server [arg2]. This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server.
Page 342 This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure. May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 343 Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0036 User Response Information only; no action is required. • 40000025-00000000 : The [arg1] on system [arg2] is 75% full. This message is for the use case where a Management Controller Event Log on a system is 75% full. May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info...
Page 344 • 40000028-00000000 : Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 345 Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0040 User Response Information only; no action is required. • 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP address [arg3].
Page 346 Information only; no action is required. • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 347 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0044 User Response Information only; no action is required. • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable...
Page 348 40000030-00000000 : IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M4 HD Installation and Service Guide...
Page 349 SNMP Trap ID CIM Information Prefix: IMM ID: 0048 User Response Information only; no action is required. • 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1]. IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable...
Page 350 IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0052 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 351 User Response Information only; no action is required. • 40000035-00000000 : IPv6 DHCP disabled by user [arg1]. IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 352 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0056 User Response Information only; no action is required. • 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 353 IPv6 DHCP-assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0057 User Response Information only; no action is required. • 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3].
Page 354 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 355 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable...
Page 356 SNMP Trap ID CIM Information Prefix: IMM ID: 0064 User Response Information only; no action is required. • 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 357 A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0065 User Response Information only; no action is required. •...
Page 358 • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 359 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0069 User Response Information only; no action is required. • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity...
Page 360 Information only; no action is required. • 40000049-00000000 : SNMP [arg1] enabled by user [arg2] . A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 361 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0073 User Response Information only; no action is required. • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info...
Page 362 4000004d-00000000 : LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 363 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0077 User Response Information only; no action is required. • 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info...
Page 364 • 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2]. A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M4 HD Installation and Service Guide...
Page 365 SNMP Trap ID CIM Information Prefix: IMM ID: 0081 User Response Information only; no action is required. • 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info...
Page 366 A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0085 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 367 User Response Information only; no action is required. • 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 368 May also be shown as 4000005900000000 or 0x4000005900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0089 User Response Information only; no action is required. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 369 • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0090 User Response...
Page 370 User Response Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 371 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0094 User Response Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info...
Page 372 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Lenovo System x3650 M4 HD Installation and Service Guide...
Page 373 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0098 User Response Information only; no action is required. • 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11].
Page 374 Prefix: IMM ID: 0101 User Response Information only; no action is required. • 40000066-00000000 : User [arg1] password modified. A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Lenovo System x3650 M4 HD Installation and Service Guide...
Page 375 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0102 User Response Information only; no action is required. • 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable...
Page 376 • 4000006a-00000000 : SSH Client key added for user [arg1]. User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 377 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0106 User Response Information only; no action is required. • 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2]. User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable...
Page 378 RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 379 CIM Information Prefix: IMM ID: 0110 User Response Information only; no action is required. • 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable...
Page 380 Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0114 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 381 Information only; no action is required. • 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 382 Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0118 User Response Information only; no action is required. • 40000077-00000000 : Power capping was activated by user [arg1]. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 383 Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0119 User Response Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity...
Page 384 • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 385 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0123 User Response Information only; no action is required. • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info...
Page 386 Information only; no action is required. • 4000007f-00000000 : Power cap throttling occurred. Power cap throttling occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 387 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0127 User Response Information only; no action is required. • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable...
Page 388 • 40000083-00000000 : The new minimum power cap value has returned below the power cap value. Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 389 CIM Information Prefix: IMM ID: 0131 User Response Information only; no action is required. • 40000084-00000000 : IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the IMM firmware to the same level on all nodes. A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error...
Page 390 Manual Call Home by user. May also be shown as 4000008700000000 or 0x4000008700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0135 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 391 User Response IBM Support will address the problem. • 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. This message is for the use case where a user restores a Management Controller configuration from a file and it completes.
Page 392 • 4000008b-00000000 : One or more of the Storage Management IP addresses has changed. This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 393 Automatically notify support Alert Category System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0139 User Response Information only; no action is required. • 80010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted.
Page 394 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 395 • 80010204-1d02ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 2A/2B Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable...
Page 396 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010701ffff or 0x800107010701ffff Severity Warning Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 397 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 398 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011002ffff or 0x800107011002ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 399 CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3.
Page 400 May also be shown as 800107011402ffff or 0x800107011402ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 401 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information) •...
Page 402 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 403 • 80010701-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011406ffff or 0x800107011406ffff Severity Warning Serviceable...
Page 404 (ROMB Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010701ffff or 0x800109010701ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 405 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 406 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011002ffff or 0x800109011002ffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 407 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 408 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011402ffff or 0x800109011402ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 409 CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3.
Page 410 May also be shown as 800109011405ffff or 0x800109011405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 411 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information) •...
Page 412 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 413 • 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109020701ffff or 0x800109020701ffff Severity Error Serviceable...
Page 414 (PCI Riser 1 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011001ffff or 0x80010b011001ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 415 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 416 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011401ffff or 0x80010b011401ffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 417 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 418 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011404ffff or 0x80010b011404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 419 CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3.
Page 420 May also be shown as 80010b012c01ffff or 0x80010b012c01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 421 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information) •...
Page 422 • 80030108-1301ffff : Sensor [SensorElementName] has asserted. (PS Heavy Load) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 800301081301ffff or 0x800301081301ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 423 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Replace the power supply with higher rated power. 2. Reduce the total power consumption by removing newly added or unused option like drives or adapters.
Page 424 Complete the following step to solve PCI I/O resource errors: 1. Go to F1 Setup 2. System Settings 3. Device and I/O ports 4. PCI 64 bit Resource and choose enable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 425 • 80070114-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (TPM Phy Pres Set) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701142201ffff or 0x800701142201ffff Severity Warning Serviceable...
Page 426 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 427 • 80070202-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702020701ffff or 0x800702020701ffff Severity Error Serviceable...
Page 428 (PS 1 Therm Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702080a01ffff or 0x800702080a01ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 429 Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. 2.
Page 430 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020c2505ffff or 0x8007020c2505ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 431 CIM Information Prefix: PLAT ID: 0522 User Response None • 8007020c-2508ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (nvDIMM 08 Status) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.
Page 432 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 433 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response Complete the following step to solve PCI I/O resource errors: 1. Go to F1 Setup 2. System Settings 3. Device and I/O ports 4.
Page 434 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007021b0301ffff or 0x8007021b0301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 435 CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for a server firmware update. 2. Make sure that the installed microprocessors are compatible. 3. (Trained technician only) Replace microprocessor 2. • 8007021b-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 436 May also be shown as 800703010302ffff or 0x800703010302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 437 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 438 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706080a02ffff or 0x800706080a02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 439 User Response If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
Page 440 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0536 User Response No action; information only. • 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 441 This message is for the use case when an implementation has detected Redundancy was Restored. May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0561 User Response No action;...
Page 442 This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 443 CIM Information Prefix: PLAT ID: 0802 User Response 1. Make sure that the connectors on fan n are not damaged. 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4.
Page 444 CIM Information Prefix: PLAT ID: 0806 User Response 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 445 • 800b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b05091301ffff or 0x800b05091301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Redundant Power Supply SNMP Trap ID...
Page 446 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 447 • 800b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
Page 448 3. Run the DSA program. 4. Reseat the adapter. 5. Replace the adapter. 6. (Trained technician only) Replace microprocessor n. 7. (Trained technician only) Replace the system board. (n = microprocessor number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 449 • 806f0008-0a01ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been added. May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity Info Serviceable Automatically notify support...
Page 450 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0401ffff : The Drive [StorageVolumeElementName] has been added. (Drive 1) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 451 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response...
Page 452 • 806f000d-0405ffff : The Drive [StorageVolumeElementName] has been added. (Drive 5) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 453 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0406ffff : The Drive [StorageVolumeElementName] has been added. (Drive 6) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info...
Page 454 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 455 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040affff : The Drive [StorageVolumeElementName] has been added. (Drive 10) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info...
Page 456 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 457 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040effff : The Drive [StorageVolumeElementName] has been added. (Drive 14) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040effff or 0x806f000d040effff Severity Info...
Page 458 May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 459 No action; information only. • 806f000d-0412ffff : The Drive [StorageVolumeElementName] has been added. (Drive 18) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0412ffff or 0x806f000d0412ffff Severity Info Serviceable...
Page 460 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0416ffff : The Drive [StorageVolumeElementName] has been added. (Drive 22) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 461 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0416ffff or 0x806f000d0416ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response...
Page 462 • 806f000d-041affff : The Drive [StorageVolumeElementName] has been added. (Drive 26) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041affff or 0x806f000d041affff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 463 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041bffff : The Drive [StorageVolumeElementName] has been added. (Drive 27) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041bffff or 0x806f000d041bffff Severity Info...
Page 464 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 465 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041fffff : The Drive [StorageVolumeElementName] has been added. (Drive 31) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041fffff or 0x806f000d041fffff Severity Info...
Page 466 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 467 3. (Trained technician only) Replace the system board. Firmware Error : Sys Boot Status : • 806f000f-220103ff : The System [ComputerSystemElementName] encountered firmware error - unrecoverable boot device failure. (ABR Status) This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred.
Page 468 This message is for the use case when an implementation has detected that System Firmware Error No video device detected has occurred. May also be shown as 806f000f22010aff or 0x806f000f22010aff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 469 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0766 User Response This is a UEFI detected event. The UEFI(POST) error for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response.
Page 470 This message is for the use case when an implementation has detected a Post Error. May also be shown as 806f000f2201ffff or 0x806f000f2201ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0184 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 471 This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : •...
Page 472 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 4. Remove both adapters. 5. Replace the riser card. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 473 6. (Trained service technicians only) Replace the system board. • 806f0021-2c01ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Mezz Error) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity Error Serviceable...
Page 474 SNMP Trap ID CIM Information Prefix: PLAT ID: 0368 User Response No action; information only. • 806f0028-2101ffff : Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 475 This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded. May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0398 User Response...
Page 476 • 806f0108-0a01ffff : [PowerSupplyElementName] has Failed. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has failed. May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 477 Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. 3.
Page 478 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2001ffff or 0x806f010c2001ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 479 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 480 7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and reconnect to server to the power source and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 481 • 806f010c-2004ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2004ffff or 0x806f010c2004ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 482 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2006ffff or 0x806f010c2006ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 483 Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 484 7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and reconnect to server to the power source and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 485 • 806f010c-2009ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2009ffff or 0x806f010c2009ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 486 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200bffff or 0x806f010c200bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 487 Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 488 7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and reconnect to server to the power source and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 489 • 806f010c-200effff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200effff or 0x806f010c200effff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 490 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2010ffff or 0x806f010c2010ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 491 Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 492 7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and reconnect to server to the power source and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 493 • 806f010c-2013ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2013ffff or 0x806f010c2013ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 494 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2015ffff or 0x806f010c2015ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 495 Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 496 7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and reconnect to server to the power source and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 497 • 806f010c-2018ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2018ffff or 0x806f010c2018ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 498 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 499 Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 500 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane Lenovo System x3650 M4 HD Installation and Service Guide...
Page 501 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) •...
Page 502 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 503 • 806f010d-0407ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0407ffff or 0x806f010d0407ffff Severity Error Serviceable...
Page 504 • 806f010d-040affff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040affff or 0x806f010d040affff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 505 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 506 (Drive 13) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040dffff or 0x806f010d040dffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 507 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 508 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0410ffff or 0x806f010d0410ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 509 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 510 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 511 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 512 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 513 • 806f010d-0417ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 23) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0417ffff or 0x806f010d0417ffff Severity Error Serviceable...
Page 514 • 806f010d-041affff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 26) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041affff or 0x806f010d041affff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 515 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 516 (Drive 29) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041dffff or 0x806f010d041dffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 517 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 518 This message is for the use case when an implementation has detected a System Firmware Hang. May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity Error Serviceable Automatically notify support Alert Category System - Boot failure SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 519 CIM Information Prefix: PLAT ID: 0186 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Update the server firmware on the primary page. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 520 1. Reseat the power paddle cable on the system board. 2. Replace the power paddle cable. 3. (Trained technician only) Replace the supercap n. (n = supercap number) 4. (Trained technician only) Replace the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 521 • 806f011b-2502ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (nvDIMM 02 Cable) This message is for the use case when an implementation has detected an Interconnect Configuration Error. May also be shown as 806f011b2502ffff or 0x806f011b2502ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 522 3. (Trained technician only) Replace the supercap n. (n = supercap number) 4. (Trained technician only) Replace the system board. • 806f011b-250bffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (nvDIMM 11 Cable) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 523 This message is for the use case when an implementation has detected an Interconnect Configuration Error. May also be shown as 806f011b250bffff or 0x806f011b250bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0266 User Response If the specified sensor is front USB connector, reset the front USB cable on the system board.
Page 524 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251001ffff or 0x806f01251001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 525 No action; information only. • 806f0125-1002ffff : [ManagedElementName] detected as absent. (PCI Riser 2) This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251002ffff or 0x806f01251002ffff Severity Info Serviceable Automatically notify support...
Page 526 This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070302ffff or 0x806f02070302ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 527 Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response 1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 528 806f020d-0401ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0401ffff or 0x806f020d0401ffff Severity Warning Lenovo System x3650 M4 HD Installation and Service Guide...
Page 529 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 530 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 531 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 532 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0407ffff or 0x806f020d0407ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 533 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 534 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 535 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane.
Page 536 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 537 • 806f020d-040effff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040effff or 0x806f020d040effff Severity Warning Serviceable Automatically notify support Alert Category...
Page 538 806f020d-0411ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0411ffff or 0x806f020d0411ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 539 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 540 [ComputerSystemElementName]. (Drive 20) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0414ffff or 0x806f020d0414ffff Severity Warning Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 541 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 542 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0417ffff or 0x806f020d0417ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 543 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 544 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 545 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane.
Page 546 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 547 • 806f020d-041effff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d041effff or 0x806f020d041effff Severity Warning Serviceable Automatically notify support Alert Category...
Page 548 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a01ffff or 0x806f03080a01ffff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 549 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0100 User Response 1. Reconnect the power cords. 2. Check power supply n LED. 3. See Power-supply LEDs for more information. (n = power supply number) •...
Page 550 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2002ffff or 0x806f030c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 551 SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 552 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 553 • 806f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2005ffff or 0x806f030c2005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
Page 554 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2007ffff or 0x806f030c2007ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 555 Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 556 806f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c200affff or 0x806f030c200affff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 557 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
Page 558 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 559 3. If the error still occurs on the same DIMM, replace the affected DIMM. 4. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
Page 560 806f030c-200fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c200fffff or 0x806f030c200fffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 561 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
Page 562 3. If the error still occurs on the same DIMM, replace the affected DIMM. 4. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 563 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. • 806f030c-2012ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 564 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2014ffff or 0x806f030c2014ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 565 SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 566 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 567 • 806f030c-2017ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2017ffff or 0x806f030c2017ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
Page 568 This message is for the use case when an implementation has detected a Software NMI. May also be shown as 806f03131701ffff or 0x806f03131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0228 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 569 1. Check the device driver. 2. Reinstall the device driver. 3. Update all device drivers to the latest level. 4. Update the firmware (UEFI and IMM). • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred.
Page 570 If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). • 806f040c-2003ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 3) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 571 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2003ffff or 0x806f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1.
Page 572 DIMM through the Setup utility or the Advanced Settings Utility (ASU). • 806f040c-2006ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory has been Disabled. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 573 May also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 574 806f040c-2009ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2009ffff or 0x806f040c2009ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 575 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 576 806f040c-200cffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c200cffff or 0x806f040c200cffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 577 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 578 806f040c-200fffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c200fffff or 0x806f040c200fffff Severity Info Lenovo System x3650 M4 HD Installation and Service Guide...
Page 579 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 580 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2012ffff or 0x806f040c2012ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 581 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 582 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2015ffff or 0x806f040c2015ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3650 M4 HD Installation and Service Guide...
Page 583 SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3.
Page 584 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2018ffff or 0x806f040c2018ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 585 CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3.
Page 586 This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070301ffff or 0x806f05070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 587 CIM Information Prefix: PLAT ID: 0062 User Response 1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics. 2. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 588 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2001ffff or 0x806f050c2001ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 589 CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 590 806f050c-2004ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 591 May also be shown as 806f050c2004ffff or 0x806f050c2004ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 592 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the error still occurs on the same DIMM, replace the affected DIMM. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 593 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 594 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2009ffff or 0x806f050c2009ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 595 SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 596 806f050c-200cffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 597 May also be shown as 806f050c200cffff or 0x806f050c200cffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 598 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the error still occurs on the same DIMM, replace the affected DIMM. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 599 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 600 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2011ffff or 0x806f050c2011ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 601 SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 602 806f050c-2014ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 603 May also be shown as 806f050c2014ffff or 0x806f050c2014ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 604 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the error still occurs on the same DIMM, replace the affected DIMM. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 605 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 606 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 607 SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 608 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0402ffff or 0x806f050d0402ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 609 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 610 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 611 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0406ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 6) This message is for the use case when an implementation has detected that an Array is Critical.
Page 612 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 613 • 806f050d-0409ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 9) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0409ffff or 0x806f050d0409ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 614 • 806f050d-040cffff : Array [ComputerSystemElementName] is in critical condition. (Drive 12) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040cffff or 0x806f050d040cffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 615 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 616 • 806f050d-040fffff : Array [ComputerSystemElementName] is in critical condition. (Drive 15) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040fffff or 0x806f050d040fffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 617 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 618 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0412ffff or 0x806f050d0412ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 619 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 620 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 621 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0416ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 22) This message is for the use case when an implementation has detected that an Array is Critical.
Page 622 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 623 • 806f050d-0419ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 25) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0419ffff or 0x806f050d0419ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 624 • 806f050d-041cffff : Array [ComputerSystemElementName] is in critical condition. (Drive 28) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041cffff or 0x806f050d041cffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 625 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 626 • 806f050d-041fffff : Array [ComputerSystemElementName] is in critical condition. (Drive 31) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041fffff or 0x806f050d041fffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 627 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 628 • 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 1) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070301ffff or 0x806f06070301ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 629 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0816 User Response 1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). 2.
Page 630 This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. May also be shown as 806f06081301ffff or 0x806f06081301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 631 Prefix: PLAT ID: 0104 User Response 1. Make sure that the power supplies installed are with the same rating or wattage. 2. Reinstall the power supplies with the same rating or wattage. • 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0) This message is for the use case when an implementation has detected that an Array Failed.
Page 632 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0403ffff : Array [ComputerSystemElementName] has failed. (Drive 3) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 633 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response...
Page 634 • 806f060d-0406ffff : Array [ComputerSystemElementName] has failed. (Drive 6) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 635 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 636 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0409ffff or 0x806f060d0409ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 637 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 638 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 639 • 806f060d-040dffff : Array [ComputerSystemElementName] has failed. (Drive 13) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 640 • 806f060d-0410ffff : Array [ComputerSystemElementName] has failed. (Drive 16) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0410ffff or 0x806f060d0410ffff Severity Error Lenovo System x3650 M4 HD Installation and Service Guide...
Page 641 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 642 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0413ffff or 0x806f060d0413ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 643 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 644 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 645 • 806f060d-0417ffff : Array [ComputerSystemElementName] has failed. (Drive 23) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0417ffff or 0x806f060d0417ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 646 • 806f060d-041affff : Array [ComputerSystemElementName] has failed. (Drive 26) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041affff or 0x806f060d041affff Severity Error Lenovo System x3650 M4 HD Installation and Service Guide...
Page 647 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 648 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041dffff or 0x806f060d041dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 649 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 650 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 651 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2002ffff or 0x806f070c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
Page 652 May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 653 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2006ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 654 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2009ffff or 0x806f070c2009ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 655 SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200affff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 656 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200dffff or 0x806f070c200dffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 657 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200effff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 658 [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2011ffff or 0x806f070c2011ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 659 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. •...
Page 660 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2015ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 661 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2015ffff or 0x806f070c2015ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
Page 662 May also be shown as 806f070c2018ffff or 0x806f070c2018ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 663 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 664 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 665 CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 666 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 HD Installation and Service Guide...
Page 667 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 668 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040affff or 0x806f070d040affff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 669 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 670 (Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040effff or 0x806f070d040effff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 671 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 15) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 672 806f070d-0412ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 18) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 673 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0413ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 19) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 674 806f070d-0416ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0416ffff or 0x806f070d0416ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 675 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0417ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 23) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 676 806f070d-041affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 26) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041affff or 0x806f070d041affff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 677 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 27) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 678 806f070d-041effff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041effff or 0x806f070d041effff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 679 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 31) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 680 • 806f0807-0302ffff : [ProcessorElementName] has been Disabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070302ffff or 0x806f08070302ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 681 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response 1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). 2.
Page 682 [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132582ffff or 0x806f08132582ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 683 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. Check the PCI LED. 3. Remove the adapter from the indicated PCI slot. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 684 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2001ffff or 0x806f090c2001ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 685 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning...
Page 686 806f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 5) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2005ffff or 0x806f090c2005ffff Severity Warning Lenovo System x3650 M4 HD Installation and Service Guide...
Page 687 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 688 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 689 • 806f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 9) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2009ffff or 0x806f090c2009ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 690 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200cffff or 0x806f090c200cffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 691 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200dffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 13) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200dffff or 0x806f090c200dffff Severity Warning...
Page 692 806f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2010ffff or 0x806f090c2010ffff Severity Warning Lenovo System x3650 M4 HD Installation and Service Guide...
Page 693 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2011ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 694 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 695 • 806f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 20) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2014ffff or 0x806f090c2014ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 696 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2017ffff or 0x806f090c2017ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 697 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2018ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 24) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2018ffff or 0x806f090c2018ffff Severity Warning...
Page 698 3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information) 4. Make sure that the heat sink for microprocessor n is installed correctly. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 699 • 806f0a0c-2001ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable...
Page 700 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 701 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 702 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2007ffff or 0x806f0a0c2007ffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 703 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 704 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200affff or 0x806f0a0c200affff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 705 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3.
Page 706 Memory that has been Detected. May also be shown as 806f0a0c200dffff or 0x806f0a0c200dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 707 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications (see Features and specifications for more information).
Page 708 2. Make sure the fans are operating, and there are no obstructions to the airflow. 3. Reduce the Ambient temperature. The system must be operating within the specifications (see Features and specifications for more information). Lenovo System x3650 M4 HD Installation and Service Guide...
Page 709 • 806f0a0c-2011ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2011ffff or 0x806f0a0c2011ffff Severity Error Serviceable...
Page 710 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2014ffff or 0x806f0a0c2014ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 711 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 712 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2017ffff or 0x806f0a0c2017ffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 713 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed. 2.
Page 714 This message is for the use case when an implementation has detected a Bus Fatal Error. May also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0244 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 715 1. Reseat the microprocessor, and then restart the server. 2. (Trained technician only) Replace microprocessor n. (n = microprocessor number) • 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted.
Page 716 This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure Lenovo System x3650 M4 HD Installation and Service Guide...
Page 717 SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 2B Tach : • 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 3A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
Page 718 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010c01ffff or 0x810107010c01ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 719 Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCI Riser 1 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 720 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 721 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 722 (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011405ffff or 0x810107011405ffff Severity Info Lenovo System x3650 M4 HD Installation and Service Guide...
Page 723 Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 724 (ROMB Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010701ffff or 0x810109010701ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 725 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 726 (Rear BP Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011003ffff or 0x810109011003ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 727 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 728 (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011404ffff or 0x810109011404ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 729 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 730 (PCH Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109012d01ffff or 0x810109012d01ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 731 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 732 81010b01-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCI Riser 1 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 733 May also be shown as 81010b011001ffff or 0x81010b011001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted.
Page 734 May also be shown as 81010b011401ffff or 0x81010b011401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 735 • 81010b01-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity Info Serviceable...
Page 736 May also be shown as 81010b011405ffff or 0x81010b011405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 737 • 81010b01-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011406ffff or 0x81010b011406ffff Severity Info Serviceable...
Page 738 May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 739 • 81030012-2301ffff : Sensor [SensorElementName] has asserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300122301ffff or 0x810300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 740 May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 741 • 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (I/O Resources) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Serviceable...
Page 742 May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 743 • 81070204-0a01ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 1 Fan Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702040a01ffff or 0x810702040a01ffff Severity Info Serviceable...
Page 744 May also be shown as 810702080a02ffff or 0x810702080a02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 745 • 8107020f-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable...
Page 746 May also be shown as 810702190701ffff or 0x810702190701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 747 • 8107021b-0301ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 1 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Severity Info Serviceable...
Page 748 May also be shown as 810703010302ffff or 0x810703010302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 749 • 81070603-0701ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable. (Pwr Rail A Fault) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706030701ffff or 0x810706030701ffff Severity Info Serviceable...
Page 750 This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 751 Prefix: PLAT ID: 0803 User Response No action; information only. • 810b010a-1e82ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 2) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e82ffff or 0x810b010a1e82ffff Severity Info Serviceable...
Page 752 This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 753 Prefix: PLAT ID: 0807 User Response No action; information only. • 810b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b05091301ffff or 0x810b05091301ffff Severity Info Serviceable...
Page 754 This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 755 CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity Info...
Page 756 This message is for the use case when an implementation has detected a Power Supply has been removed. May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 757 CIM Information Prefix: PLAT ID: 0085 User Response No action; information only. • 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Enabled.
Page 758 816f000d-0402ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 759 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 760 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 HD Installation and Service Guide...
Page 761 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 762 May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 763 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 764 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 765 • 816f000d-040cffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 12) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040cffff or 0x816f000d040cffff Severity Error Serviceable Automatically notify support...
Page 766 816f000d-040fffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 15) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040fffff or 0x816f000d040fffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 767 Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 768 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0412ffff or 0x816f000d0412ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3650 M4 HD Installation and Service Guide...
Page 769 SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 770 SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 771 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. • 816f000d-0416ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 22) This message is for the use case when an implementation has detected a Drive has been Removed.
Page 772 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. • 816f000d-0419ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 25) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 773 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0419ffff or 0x816f000d0419ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response...
Page 774 [PhysicalPackageElementName]. (Drive 28) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041cffff or 0x816f000d041cffff Severity Error Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 775 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2.
Page 776 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041fffff or 0x816f000d041fffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 777 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 778 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 779 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. One of PCI Error : • 816f0021-2c01ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (Mezz Error) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.
Page 780 (CPU 1) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 781 Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 User Response No action; information only. • 816f0107-0302ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 2) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.
Page 782 • 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 783 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 784 • 816f010c-2005ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 785 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 786 • 816f010c-2009ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 787 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 788 • 816f010c-200dffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200dffff or 0x816f010c200dffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 789 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200effff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 790 • 816f010c-2011ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2011ffff or 0x816f010c2011ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 791 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2012ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 792 • 816f010c-2015ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2015ffff or 0x816f010c2015ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 793 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2016ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 794 • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 795 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. One of the DIMMs : • 816f010d-0400ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 0) This message is for the use case when an implementation has detected a Drive was Enabled.
Page 796 • 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 797 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info...
Page 798 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3650 M4 HD Installation and Service Guide...
Page 799 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0408ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 8) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info...
Page 800 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 801 User Response No action; information only. • 816f010d-040cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 12) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info Serviceable...
Page 802 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 16) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 803 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response...
Page 804 • 816f010d-0414ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 20) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 805 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0415ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 21) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0415ffff or 0x816f010d0415ffff Severity Info...
Page 806 • 816f010d-0418ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 24) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 807 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0419ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 25) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0419ffff or 0x816f010d0419ffff Severity Info...
Page 808 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041cffff or 0x816f010d041cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 809 CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-041dffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 29) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041dffff or 0x816f010d041dffff Severity Info Serviceable...
Page 810 This message is for the use case when an implementation has recovered from a System Firmware Hang. May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0187 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 811 User Response No action; information only. • 816f0113-0301ffff : System [ComputerSystemElementName] has recovered from a bus timeout. (CPU 1 PECI) This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout. May also be shown as 816f01130301ffff or 0x816f01130301ffff Severity Info...
Page 812 • 816f0125-0c01ffff : [ManagedElementName] detected as present. (Front Panel) This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01250c01ffff or 0x816f01250c01ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 813 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0125-1001ffff : [ManagedElementName] detected as present. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is now Present.
Page 814 • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition. May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 815 Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response No action; information only. • 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition.
Page 816 [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 817 Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 818 • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 819 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 820 • 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 821 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 822 • 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040dffff or 0x816f020d040dffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 823 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 824 • 816f020d-0411ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0411ffff or 0x816f020d0411ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 825 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0412ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 18) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 826 • 816f020d-0415ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 21) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0415ffff or 0x816f020d0415ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 827 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0416ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 828 • 816f020d-0419ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 25) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0419ffff or 0x816f020d0419ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 829 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 26) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 830 • 816f020d-041dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 29) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041dffff or 0x816f020d041dffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 831 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 832 This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. May also be shown as 816f03080a02ffff or 0x816f03080a02ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 833 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response No action; information only. • 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 1) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info...
Page 834 [MemoryElementName]has recovered. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Lenovo System x3650 M4 HD Installation and Service Guide...
Page 835 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 5) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info...
Page 836 [MemoryElementName]has recovered. (DIMM 8) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 837 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2009ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 9) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info...
Page 838 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200cffff or 0x816f030c200cffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 839 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 13) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info...
Page 840 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2010ffff or 0x816f030c2010ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 HD Installation and Service Guide...
Page 841 SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2011ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 17) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info...
Page 842 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2014ffff or 0x816f030c2014ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 843 CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2015ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 21) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2015ffff or 0x816f030c2015ffff Severity Info...
Page 844 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2018ffff or 0x816f030c2018ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 845 User Response No action; information only. • 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI State) This message is for the use case when an implementation has detected a Software NMI has been Recovered from. May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity Info Serviceable...
Page 846 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 847 No action; information only. • 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable Automatically notify support...
Page 848 May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 849 • 816f040c-2008ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 850 May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 851 • 816f040c-200cffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200cffff or 0x816f040c200cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 852 May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 853 • 816f040c-2010ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2010ffff or 0x816f040c2010ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 854 May also be shown as 816f040c2013ffff or 0x816f040c2013ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 855 • 816f040c-2014ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 20) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2014ffff or 0x816f040c2014ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 856 May also be shown as 816f040c2017ffff or 0x816f040c2017ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 857 • 816f040c-2018ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 24) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2018ffff or 0x816f040c2018ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 858 May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0063 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 859 • 816f0507-0302ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU 2) This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU...
Page 860 May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 861 • 816f050c-2003ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2003ffff or 0x816f050c2003ffff Severity Info Serviceable...
Page 862 May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 863 • 816f050c-2007ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2007ffff or 0x816f050c2007ffff Severity Info Serviceable...
Page 864 May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 865 • 816f050c-200bffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200bffff or 0x816f050c200bffff Severity Info Serviceable...
Page 866 May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 867 • 816f050c-200fffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200fffff or 0x816f050c200fffff Severity Info Serviceable...
Page 868 May also be shown as 816f050c2012ffff or 0x816f050c2012ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 869 • 816f050c-2013ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2013ffff or 0x816f050c2013ffff Severity Info Serviceable...
Page 870 May also be shown as 816f050c2016ffff or 0x816f050c2016ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 871 • 816f050c-2017ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2017ffff or 0x816f050c2017ffff Severity Info Serviceable...
Page 872 May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 873 • 816f050d-0401ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 1) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 874 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0405ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 5) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 875 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 876 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0409ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 9) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 877 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0409ffff or 0x816f050d0409ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 878 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-040dffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 13) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 879 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 880 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0411ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 17) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 881 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0411ffff or 0x816f050d0411ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 882 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0415ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 21) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 883 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0415ffff or 0x816f050d0415ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 884 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0419ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 25) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 885 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0419ffff or 0x816f050d0419ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 886 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-041dffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 29) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 887 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d041dffff or 0x816f050d041dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 888 SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action; information only. • 816f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. (CPU 2) Lenovo System x3650 M4 HD Installation and Service Guide...
Page 889 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted. May also be shown as 816f06070302ffff or 0x816f06070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action;...
Page 890 • 816f060d-0401ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 1) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Lenovo System x3650 M4 HD Installation and Service Guide...
Page 891 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 2) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 892 • 816f060d-0405ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 5) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 893 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 894 • 816f060d-0409ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 9) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0409ffff or 0x816f060d0409ffff Severity Info Serviceable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 895 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040affff : Array in system [ComputerSystemElementName] has been restored. (Drive 10) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 896 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040dffff or 0x816f060d040dffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 897 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040effff : Array in system [ComputerSystemElementName] has been restored. (Drive 14) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 898 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0411ffff or 0x816f060d0411ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 HD Installation and Service Guide...
Page 899 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0412ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 18) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 900 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0415ffff or 0x816f060d0415ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 HD Installation and Service Guide...
Page 901 CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0416ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 22) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 902 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0419ffff or 0x816f060d0419ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M4 HD Installation and Service Guide...
Page 903 Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-041affff : Array in system [ComputerSystemElementName] has been restored. (Drive 26) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 904 May also be shown as 816f060d041dffff or 0x816f060d041dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 905 No action; information only. • 816f060d-041effff : Array in system [ComputerSystemElementName] has been restored. (Drive 30) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d041effff or 0x816f060d041effff Severity Info Serviceable...
Page 906 May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 907 • 816f070c-2003ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable...
Page 908 May also be shown as 816f070c2006ffff or 0x816f070c2006ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 909 • 816f070c-2007ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 7) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Serviceable...
Page 910 May also be shown as 816f070c200affff or 0x816f070c200affff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 911 • 816f070c-200bffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 11) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200bffff or 0x816f070c200bffff Severity Info Serviceable...
Page 912 May also be shown as 816f070c200effff or 0x816f070c200effff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 913 • 816f070c-200fffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 15) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200fffff or 0x816f070c200fffff Severity Info Serviceable...
Page 914 May also be shown as 816f070c2012ffff or 0x816f070c2012ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 915 • 816f070c-2013ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 19) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2013ffff or 0x816f070c2013ffff Severity Info Serviceable...
Page 916 May also be shown as 816f070c2016ffff or 0x816f070c2016ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 917 • 816f070c-2017ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 23) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2017ffff or 0x816f070c2017ffff Severity Info Serviceable...
Page 918 May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 919 • 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 920 May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 921 • 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 922 May also be shown as 816f070d0408ffff or 0x816f070d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 923 • 816f070d-0409ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 924 May also be shown as 816f070d040cffff or 0x816f070d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 925 • 816f070d-040dffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable Automatically notify support Alert Category...
Page 926 May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 927 • 816f070d-0411ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0411ffff or 0x816f070d0411ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 928 May also be shown as 816f070d0414ffff or 0x816f070d0414ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 929 • 816f070d-0415ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 21) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0415ffff or 0x816f070d0415ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 930 May also be shown as 816f070d0418ffff or 0x816f070d0418ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 931 • 816f070d-0419ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 25) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0419ffff or 0x816f070d0419ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 932 May also be shown as 816f070d041cffff or 0x816f070d041cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 933 • 816f070d-041dffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 29) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d041dffff or 0x816f070d041dffff Severity Info Serviceable Automatically notify support Alert Category...
Page 934 May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 935 • 816f0807-0302ffff : [ProcessorElementName] has been Enabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 936 May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 937 • 816f0813-2584ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable Bus Error. (CPUs) This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable...
Page 938 May also be shown as 816f090c2003ffff or 0x816f090c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 939 • 816f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 4) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 940 May also be shown as 816f090c2007ffff or 0x816f090c2007ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 941 • 816f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 8) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 942 May also be shown as 816f090c200bffff or 0x816f090c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 943 • 816f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 12) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable Automatically notify support Alert Category...
Page 944 May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 945 • 816f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 946 May also be shown as 816f090c2013ffff or 0x816f090c2013ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 947 • 816f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 20) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2014ffff or 0x816f090c2014ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 948 May also be shown as 816f090c2017ffff or 0x816f090c2017ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 949 • 816f090c-2018ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 24) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2018ffff or 0x816f090c2018ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 950 May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 951 • 816f0a0c-2002ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info Serviceable...
Page 952 May also be shown as 816f0a0c2005ffff or 0x816f0a0c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 953 • 816f0a0c-2006ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable...
Page 954 May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 955 • 816f0a0c-200affff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200affff or 0x816f0a0c200affff Severity Info Serviceable...
Page 956 May also be shown as 816f0a0c200dffff or 0x816f0a0c200dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 957 • 816f0a0c-200effff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200effff or 0x816f0a0c200effff Severity Info Serviceable...
Page 958 May also be shown as 816f0a0c2011ffff or 0x816f0a0c2011ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 959 • 816f0a0c-2012ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2012ffff or 0x816f0a0c2012ffff Severity Info Serviceable...
Page 960 May also be shown as 816f0a0c2015ffff or 0x816f0a0c2015ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 961 • 816f0a0c-2016ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2016ffff or 0x816f0a0c2016ffff Severity Info Serviceable...
Page 962 Bus Fatal Error. May also be shown as 816f0a130301ffff or 0x816f0a130301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0245 User Response Lenovo System x3650 M4 HD Installation and Service Guide...
Page 963 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink). 2. If the problem persists and there is no other CPU with the same error indication, replace the system board. 3.
Page 964 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 965: Appendix B. Uefi/Post Diagnostic Codes
This section lists all messages that can be sent from UEFI. • I.11002 [I.11002] A processor mismatch has been detected between one or more processors in the system. Explanation: One or More Mismatched Processors Detected Severity Error © Copyright Lenovo 2015, 2016...
Page 966 3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace the system board first if socket is damaged. • I.18007 [I.18007] A power segment mismatch has been detected for one or more processor packages. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 967 Explanation: Processors have mismatched Power Segments Severity Error User Response Complete the following steps: 1. Processors installed do not have the same power requirements 2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts) 3.
Page 968 3. (Trained Service technician only) Replace the system board. • I.1800D [I.1800D] A cache associativity mismatch has been detected for one or more processor packages. Explanation: Processors have one or more cache levels with mismatched associativity Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 969 Error User Response Complete the following steps: 1. Verify that matching Processors are installed in the correct Processor sockets according to the service information for this product. 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error.
Page 970 Gen1/Gen2 settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility. 4. Replace adapter. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 971 • I.3048005 [I.3048005] UEFI has booted from the backup flash bank. Explanation: Booting Backup UEFI Image Severity Info User Response Complete the following steps: 1. Refer to service information for this product section on UEFI Recovery to return system to primary bank.
Page 972 • I.580A5 [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored copy. Explanation: DIMM Mirror Fail-over Detected Severity Info User Response Complete the following steps: 1. Check the system-event log for uncorrected DIMM failures and replace those DIMMs. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 973 • I.580A6 [I.580A6] Memory spare copy has completed successfully. Explanation: Spare Copy Complete Severity Info User Response Complete the following steps: 1. Check system log for related DIMM failures and replace those DIMMs. • S.1100B [S.1100B] CATERR(IERR) has asserted on processor %. Explanation: Processor CATERR(IERR) has asserted Severity Error...
Page 974 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. • S.3028002 [S.3028002] Boot permission timeout detected. Explanation: Boot Permission Negotiation Timeout Lenovo System x3650 M4 HD Installation and Service Guide...
Page 975 Severity Error User Response Complete the following steps: 1. Check CMM/IMM logs for communication errors and resolve. 2. Reseat system 3. If problem persists escalate to the next level of support • S.3030007 [S.3030007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error...
Page 976 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 977 • S.3108007 [S.3108007 ] The default system settings have been restored. Explanation: System Configuration Restored to Defaults Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
Page 978 S.51009 [S.51009] No system memory has been detected. Explanation: No Memory Detected Severity Error User Response Complete the following steps: 1. Make sure that one or more DIMMs are installed in the server. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 979 2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, verify that all DIMM connectors are enabled using the Setup utility or the Advanced Settings Utility (ASU). 3. Re-Install all DIMMs verifying the correct population sequence, according to the service information for this product.
Page 980 Complete the following steps: 1. If the Processor or firmware was just updated, check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 981 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry. If problem follows the affected Processor, or this is a single Processor system, replace the Processor. Inspect Processor socket on each Processor removal and replace system board first if damaged or mis-aligned pins are found.
Page 982 2. If problem persists, switch to backup UEFI or reflash current UEFI image. 3. (Trained Service Technician Only) Replace system board. • W.305800D [W.305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. Lenovo System x3650 M4 HD Installation and Service Guide...
Page 983 Explanation: DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot' Severity Warning User Response Complete the following steps: 1. Reboot the system to reconnect the controller. 2. If problem persists, switch to backup UEFI or reflash current UEFI image. 3. (Trained Service Technician Only) Replace system board. •...
Page 984 4. (Trained service technician only) Replace the system board. • W.3938002 [W.3938002] A boot configuration error has been detected. Explanation: Boot Configuration Error Severity Warning User Response Complete the following steps: 1. F1 Setup -> Save Settings Lenovo System x3650 M4 HD Installation and Service Guide...
Page 985 2. Retry OOB config update • W.50001 [W.50001] A DIMM has been disabled due to an error detected during POST. Explanation: DIMM Disabled Severity Info User Response Complete the following steps: 1. If the DIMM was disabled because of a memory fault, follow the procedure for that event. 2.
Page 986 1. Make sure that the DIMM connectors are correctly populated for sparing mode, according to the service information for this product. • W.68002 [W.68002] A CMOS battery error has been detected Lenovo System x3650 M4 HD Installation and Service Guide...
Page 987 Explanation: CMOS Battery Fault Severity Error User Response Complete the following steps: 1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated. 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
Page 988 Lenovo System x3650 M4 HD Installation and Service Guide...
Page 989: Appendix C. Dsa Diagnostic Test Results
Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2015, 2016...
Page 990 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3650 M4 HD Installation and Service Guide...
Page 991 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
Page 992 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 HD Installation and Service Guide...
Page 993 • 405-802-000 : BRCM:TestEEPROM Test Aborted The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
Page 994 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3650 M4 HD Installation and Service Guide...
Page 995 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error Serviceable Automatically notify support User Response...
Page 996 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3650 M4 HD Installation and Service Guide...
Page 997 Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2.
Page 998 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 HD Installation and Service Guide...
Page 999: Dsa Brocade Test Results
• 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
Page 1000 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3650 M4 HD Installation and Service Guide...

Lenovo System x3650 M4 HD Installation And Service Manual

Safety

Chapter 1. The Lenovo System X3650 M4 HD Type 5460 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing, Lenovo System X3650 M4 HD Type 5460

Chapter 6. Removing and Replacing Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Index

Quick Links

Troubleshooting

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Summary of Contents for Lenovo System x3650 M4 HD