Lenovo System x3850 X6 Installation And Service Manual page 349

Step 8. Make sure that all adapters from the IBM server have been transferred to the upgraded Lenovo
server and that all cables to the server are reconnected.
Update firmware and device drivers for installed components
After performing the physical conversion and updating server firmware, the service technician must also
update the firmware and device drivers for all components installed in the server to their Lenovo versions.
Lenovo firmware and device drivers for installed components are available at
datacentersupport.lenovo.com/
to perform the update.
Verification
After the ITL server upgrade is complete, the service technician must complete the following steps to verify
operation of the Lenovo server:
1. Make sure that the server powers up and passes UEFI initialization (see "Turning on the server" on page
40 and "Using the Setup utility" on page 123).
2. Make sure that you are able to access the IMM (see "Using the integrated management module" on
page 133).
3. Verify that all server vital product data (VPD) is correct (see the Integrated Management Module II User's
Guide at https://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.imm2.doc/printable_doc.html).
4. Make sure that all server firmware is updated to the latest level (see "Updating the firmware " on page
119).
5. Make sure that there are no errors messages (see "Error messages" on page 168).
If problems are encountered following the ITL upgrade, troubleshoot the system using standard methods
(see "Start here" on page 145). If you are unable to resolve the problem, open an online service request, go to
https://www.ibm.com/support/servicerequest/Home.action
codes and collected data.
Update customer and service records
After the ITL server upgrade is complete and verified, the service technician must contact regional support to
update customer and service records as soon as possible after completing the ITL upgrade. Refer to
"Servicer Only Tech Tip Document ID 5097919" for detailed contact information.
The following information is required to update the customer entitlement database:
• The original IBM server Machine Type and serial number.
• The upgraded Lenovo server Machine Type and serial number.
• Include a photograph of the 11S barcode or type the serial number for each Lenovo standard I/O book
that was installed.
• IBM parts are property of the customer and should be left with the customer.
• Service technicians in each geography should report the upgrade activity, as follows:
– For USA and China, record SC 44, AC01 against the original IBM Machine Type and serial number.
– For EMEA, record SC 46, AC06 against the RCMS case opened for the original IBM Machine Type and
serial number.
– For Canada, record SC 33, ECA=DRA against the original IBM Machine Type and serial number.
Regional contacts:
. See the documentation for each device for additional information about how
http://
. Be prepared to provide information about any error
.
Chapter 6 Removing and replacing components
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