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Tecal RH5485 Server
Problem Determination and Service Guide
NMI
Issue 02 (2011-05-25)
Follow the suggested actions in the order in which they are
listed in the Action column until the problem is solved.
See Chapter 4, "Parts listing, " to determine which components
are customer replaceable units (CRU) and which components
are field replaceable units (FRU).
If an action step is preceded by "(Trained service technician
only)," that step must be performed only by a trained service
technician.
A hardware error has
been reported to the
operating system.
Note: The PCI or
MEM LED might also
be lit.
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MAX5 or the server. Depending on
which LED is lit will determine
which
device
you
troubleshoot.
2. Remove the memory card that
has a lit error LED (see "Removing
a memory card"); then, press the
light path diagnostics button on the
memory card to identify the failed
card or DIMM (see "Remind
button").
3. Reseat the DIMM with the lit
LED (see "Removing a DIMM"
and "Replacing a DIMM").
4. Swap the failed DIMM with a
known good DIMM, or move the
failed DIMM to another connector
to see whether the error follows the
DIMM or stays with the connector.
Restart the server.
5.
Replace
the
components one at a time, in the
order shown, restarting the server
each time:
a. DIMM
b. Memory card
c. (Trained service technician
only) Microprocessor board
6. If the DIMM was disabled, run
the Setup utility and enable the
DIMM. See "Configuring the
server".
1. See the system-error log (see
"Event logs").
2. If the PCI LED is lit, follow the
instructions for that LED.
3. If the MEM LED is lit, follow
the instructions for that LED.
4. Restart the server.
3 Diagnostics
need
to
following
3-57
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