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Tecal RH5485 Server
Problem Determination and Service Guide
PS
PCI
Issue 02 (2011-05-25)
Follow the suggested actions in the order in which they are
listed in the Action column until the problem is solved.
See Chapter 4, "Parts listing, " to determine which components
are customer replaceable units (CRU) and which components
are field replaceable units (FRU).
If an action step is preceded by "(Trained service technician
only)," that step must be performed only by a trained service
technician.
A power supply has
failed or has been
removed.
Note: In a redundant
power configuration,
the dc power LED on
one
power
might be off.
A PCI adapter has
failed.
Note: The error LED
next to the failing
adapter
I/O-board shuttle is
also lit.
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1. If you have a MAX5 attached to
the server, check to see if the front
PS error LED is lit on the MAX5
or the server. Depending on which
LED is lit will determine which
device you need to troubleshoot.
supply
2. Reinstall the removed power
supply
hot-swap power supply").
3.
Check
power-supply LEDs to find the
failing power supply (see "Rear
view LEDs").
4. Reseat the failing power supply
(see "Removing a hot-swap power
supply"
hot-swap power supply").
5. Make sure that the power cord is
fully seated in the power-supply
inlet and the ac power source.
6. Replace the power supply.
1. See the system-event log (see
"Event logs").
2.
Reseat
components:
on
the
a.
Failing
"Removing
"Replacing an adapter")
b. The I/O board assembly (see
"Removing the I/O-board shuttle"
and "Replacing the I/O-board
shuttle" )
3. Replace the components listed in
step 2 one at a time, in the order
shown, restarting the server each
time.
"Replacing
the
(see
the
individual
and
"Replacing
the
the
following
adapter
(see
an
adapter"
and
3 Diagnostics
3-55
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