Table of Contents
Advertisement
3 Diagnostics
Message
System SN# ZZZZZP
encountered a firmware hang.
Sensor
CPU
n
Link
has
transitioned to
critical from a less severe
state.
Sensor
Ext
QPI
n
has
transitioned to
critical from a less severe
state.
Sensor
12V
Card
has
transitioned to
non-recoverable.
Sensor
Mem
Card
Hot
has
transitioned to
non-recoverable.
Sensor
Power
Good
Fault
has
transitioned to
non-recoverable.
Configuration error for
Missing CPU
on subsystem System
Memory.
Configuration error for
Missing Boot
Mem on subsystem System
Memory.
Microprocessor messages.
3-88
Severity Description
Error
Int
Error
Link
Error
mem
Error
n
Error
Error
Error
Error
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
A system hang error has been
encountered.
A microprocessor bus error has
occurred.
An external QPI link bus has
encountered an error.
A fault has occurred on a
memory card.
A fault has occurred on a
memory card.
A fault has occurred on the I/O
board.
A configuration error with the
microprocessors has occurred.
A configuration error has
occurred because of missing
memory for microprocessor 1.
Tecal RH5485 Server
Problem Determination and Service Guide
Action
1.
Check the system event log
and correct the failures.
2. Remove the system ac power
3. Wait 30 seconds, then restart
the server.
1.
Check the system-event
log.
2.
Check the microprocessor
error LEDs.
3.
Remove the failing
microprocessor from the
microprocessor board.
4.
Check for a server
firmware update.
5.
Make sure that the
microprocessors are matching.
6.
(Trained service technician
only) Replace the microprocessor
board.
1.
Check the system event log.
2.
Reseat the QPI cables and
the QPI wrap cards.
3.
Replace the QPI cables.
Replace any memory card that is
indicated by a lit error LED.
Replace any memory card that is
indicated by a lit error LED.
(Trained service technician only)
Replace the I/O-board shuttle.
Make sure that the
microprocessors are in a
supported configuration.
Make sure that the
microprocessor 1 has the
necessary memory installed.
Issue 02 (2011-05-25)
Advertisement
Table of Contents
