Table Of Contents - Huawei Tecal RH5485 Problem Determination And Service Manual

Table of Contents

Tecal RH5485 Server

Problem Determination and Service Guide

About This Document ................................................................................................................... iii

1 Start here ...................................................................................................................................... 1-1

1.1 Diagnosing a problem ................................................................................................................................... 1-1

1.2 Undocumented problems ............................................................................................................................... 1-3

2 Introduction................................................................................................................................. 2-1

2.1 Related documentation .................................................................................................................................. 2-1

2.2 Notices and statements in this document....................................................................................................... 2-2

2.3 Server features and specifications ................................................................................................................. 2-2

2.4 Server controls, connectors, LEDs, and power ............................................................................................. 2-3

2.4.1 Front view ............................................................................................................................................ 2-4

2.4.2 Rear view ............................................................................................................................................. 2-7

2.4.3 Rear view LEDs ................................................................................................................................... 2-8

2.5 Internal LEDs, connectors, and jumpers ..................................................................................................... 2-12

2.5.1 Memory-card DIMM connectors ....................................................................................................... 2-12

2.5.2 Memory-card LEDs and button ......................................................................................................... 2-12

2.5.3 Memory-card connectors on the microprocessor board ..................................................................... 2-14

2.5.4 Microprocessor-board connectors ...................................................................................................... 2-14

2.5.5 Microprocessor-board LEDs .............................................................................................................. 2-15

2.5.6 I/O-board connectors ......................................................................................................................... 2-17

2.5.7 I/O-board LEDs ................................................................................................................................. 2-17

2.5.8 I/O-board jumpers .............................................................................................................................. 2-18

2.5.9 SAS-backplane connectors ................................................................................................................. 2-20

3 Diagnostics ................................................................................................................................ 3-21

3.1 Diagnostic tools ........................................................................................................................................... 3-21

3.2 Event logs .................................................................................................................................................... 3-21

3.2.2 Viewing event logs without restarting the server ............................................................................... 3-22

3.3 POST error codes ........................................................................................................................................ 3-23

3.4 Checkout procedures ................................................................................................................................... 3-31

3.4.1 About the checkout procedure ........................................................................................................... 3-31

3.4.2 Performing the checkout procedure ................................................................................................... 3-32

3.5 Troubleshooting tables ................................................................................................................................. 3-32

3.5.2 CD or DVD drive problems .............................................................................................................. 3-33

Issue 02 (2011-05-25)

Huawei Proprietary and Confidential

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