Serverguide Problems; Table 3-15 Serverguide Problems - Huawei Tecal RH5485 Problem Determination And Service Manual

3 Diagnostics

3.5.14 ServerGuide problems

Table 3-15 ServerGuide problems




Symptom
The
Setup
Installation
will not start.
The
operating-system
installation
program
continuously loops.
The
program will not
start
operating-system
CD.
The
system cannot be
installed; the option
is not available.
3-46
Follow the suggested actions in the order in which they are listed in the
Action column until the problem is solved.
See Chapter 4, "Parts listing, " to determine which components are customer
replaceable units (CRU) and which components are field replaceable units
(FRU).
If an action step is preceded by "(Trained service technician only)," that step
must be performed only by a trained service technician.
Action
ServerGuide 1. Make sure that the server supports the ServerGuide program and has
and a startable (bootable) CD or DVD drive.
CD
2. If the startup (boot) sequence settings have been changed, make sure
that the CD or DVD drive is first in the startup sequence.
3. If more than one CD or DVD drive is installed, make sure that only
one drive is set as the primary drive. Start the CD from the primary
drive.
Make more space available on the hard disk.
ServerGuide Make sure that the operating-system CD is supported by the
ServerGuide program.
the
operating Make sure that the server supports the operating system. If it does,
either no logical drive is defined (SCSI RAID systems), or the
ServerGuide System Partition is not present. Run the ServerGuide
program and make sure that setup is complete.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Tecal RH5485 Server
Problem Determination and Service Guide
Issue 02 (2011-05-25)