Viewing The Audio Messages Status - Polycom MGC Manager User Manual

Viewing the Audio Messages Status

The number of messages that can be downloaded to the MGC unit's Audio+
card is defined in the "system.cfg" file. The audio files for the messages and
voice prompts are sorted and stored in groups according to their duration.
Five duration categories are provided:
2-second, 4-second, 8-second, 16-second and 32-second groups.
The messages are sorted in the Audio+ card of the MCU. The number of
messages that can be downloaded to the Audio+ card for each of these
groups, is listed in Table 6-15.
Table 6-15: Max. Number of Messages by Duration Category Group
Duration Category Group
2-second duration
4-second duration
8-second duration
16-second duration
32-second duration
You can check the number of audio files that are currently stored on the
Audio+ card and the status of the downloading process (if you check the
status during the download process).
To view the status of the audio messages:
1. Expand the MCU tree, and then expand the MCU Configuration tree.
2. Right-click the IVR Services icon, and then click Messages Status.
The IVR Messages Status dialog box opens, listing the IVR messages
audio files that are currently stored on the Audio+ card, sorted according
MGC Manager User's Guide - VoicePlus Edition
Max. Number of Voice Messages in Group
360
438
172
24
36
6-49