3: Troubleshooting
Index of Error Symptoms
114
Table 3-6 lists error symptoms and corresponding FRUs and actions.
Table 3-6
Index of Error Symptoms
Error Symptom
CD is not working properly.
CD-ROM drive tray is not working.
CD-ROM drive is not recognized.
Diskette drive in-use light stays on, or the
system bypasses the diskette drive.
Monitor problems (general).
FRUs/Actions
Clean the CD.
Clean the optical-head lens.
CD-ROM Drive.
The server must be powered on for the
CD-ROM drive tray eject button to function.
If the server is on, and the tray does not eject:
Insert the end of a paper clip into the manual
tray release opening.
Check CD-ROM drive.
Run BIOS Setup and enable the primary IDE
channel.
Check cables and jumpers.
Check for correct device driver.
If there is a diskette in the drive, verify the
following:
The diskette drive is enabled in the BIOS
Setup.
The diskette is good and not damaged. (Try
another diskette if you have one.)
The diskette is inserted correctly in the drive.
The diskette contains the necessary files to
start the server.
The software program is okay.
If the diskette drive in-use light stays on, or
the system continues to bypass the diskette
drive, replace the diskette drive.
Check monitor.
Check display adapter/system board.
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