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Silicon Graphics Altix XE210 User Manual

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SGI
Altix
XE210 User's Guide
007-4870-001

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Summary of Contents for Silicon Graphics Altix XE210

  • Page 1 ® ® Altix XE210 User’s Guide 007-4870-001...
  • Page 2 SGI products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the SGI product could create a situation where personal injury or death may occur.

  • Page 3: Preface

    Preface About this Manual This manual is written for customers who are responsible for maintaining the SGI Altix XE210 server. This document provides feature information and step-by-step instructions on how to add and replace components on the server. Manual Organization Chapter 1 provides a brief overview of the server system.

  • Page 4: Product Contents

    Product Contents Your SGI Altix XE210 server system ships with the following items: • Altix XE210 server board installed in the server system • One 600W power supply module installed in the server system • A box of hardware components, referred to below as the "hardware box"...

  • Page 5: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Consignes de sécurité Lisez attention toutes les consignes de sécurité...

  • Page 6: Warnings

    Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals.

  • Page 7: Table Of Contents

    Table of Contents Preface ........................iii About this Manual ......................... iii Manual Organization ......................iii Product Contents ........................iv Product Support ........................iv Safety Information ...................... v Important Safety Instructions ....................v Wichtige Sicherheitshinweise ....................v Consignes de sécurité ......................v Instrucciones de seguridad importantes ................
  • Page 8 Removing and Installing the System Cover ................ 21 Removing the System Cover ..................21 Installing the System Cover ..................22 Removing and Installing the Processor Air Duct ..............23 Removing the Processor Air Duct ................24 Installing the Processor Air Duct ................. 25 Installing and Removing Memory ..................
  • Page 9 Replacing a System Fan ......................64 Installing and Removing the Rack Handles .................66 Installing the Rack Handles ..................66 Removing the Rack Handles ..................67 Chapter 3: Server Utilities ..................69 Using the BIOS Setup Utility ....................69 Starting Setup ......................69 If You Cannot Access Setup ..................69 Setup Menus .......................69 BIOS Default Settings ......................71 Clearing the Password ......................75...
  • Page 10 BIOS POST Beep Codes .................... 93 Appendix C: Regulatory and Compliance Information .........95 Product Regulatory Compliance ..................95 Product Safety Compliance ..................95 Product EMC Compliance - Class A Compliance ............96 Certifications / Registrations / Declarations ..............97 Product Regulatory Compliance Markings ..............97 Electromagnetic Compatibility Notices ................
  • Page 11 Warnungen zu Netzspannung und Elektrizität ............122 Warnhinweise für den Systemzugang ...............123 Warnhinweise für Racks ....................123 Elektrostatische Entladungen (ESD) .................124 Andere Gefahren .......................124 Français ..........................125 Consignes de securite sur le serveur ................125 Séurité: avertissements et mises en garde ...............125 Domaines d’utilisation prévus ..................126 Sélection d’un emplacement ..................126 Pratiques de manipulation de l’équipement ...............127 Alimentation et avertissements en matiére d’électricité...
  • Page 13 List of Figures Figure 1. SGI Altix XE210 Server System................. 1 Figure 2. Chassis Components ....................4 Figure 3. Server Board Connector and Component Locations ..........6 Figure 4. BIOS Select Jumper....................7 Figure 5. Recovery Jumpers ..................... 8 Figure 6. Light-Guided Diagnostic LEDs ................... 9 Figure 7.
  • Page 14 Figure 43. Removing the Bridge Board from the Server System..........51 Figure 44. Removing the Backplane from the Server System ..........52 Figure 45. Installing the Backplane into the Server System ........... 53 Figure 46. Installing the Bridge Board into the Server System ..........54 Figure 47.
  • Page 15 List of Tables Table 1. SGI Altix XE210 Feature Summary ................2 Table 2. NIC LED Descriptions ....................11 Table 3. Setup Menu Key Use ....................70 Table 4. Settings on the Main Screen ..................71 Table 5. Settings on the Advanced Screen ................71 Table 6.

  • Page 17: Chapter 1: Server System Features

    This chapter briefly describes the main features of the server system. This chapter provides illustrations of the product, a list of the server system features, and diagrams showing the location of important components and connections on the server system. TP02157 Figure 1. SGI Altix XE210 Server System ® ® Altix...

  • Page 18: Table 1. Sgi Altix Xe210 Feature Summary

    Table 1 summarizes the features of the server system. Table 1. SGI Altix XE210 Feature Summary Feature Description • Dimensions 1.703 inches (43.25 mm) high • 16.930 inches (430 mm) wide • 27.25 inches (692 mm) deep • 31 pounds (14.1 kg) - max chassis weight...
  • Page 19 Table 1. SGI Altix XE210 Feature Summary (Cont’d) Feature Description • Peripherals Slimline bay for IDE optical drive • PCI riser card bracket Control Panel Altix XE210 control panel • LEDs and displays NIC1 Activity (dependent on option • NIC2 Activity selected) •...

  • Page 20: Chassis Components

    Chassis Components This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. TP02154 Rack handles PCI Express* card bracket (low profile)

  • Page 21: Server Board Connector And Component Locations

    Server Board Connector and Component Locations V U S TP02071 ® ® Altix XE210 User’s Guide...

  • Page 22: Figure 3. Server Board Connector And Component Locations

    BIOS Bank Select Jumper IO Controller Hub I/O Expansion Module Connector POST Code Diagnostic LEDs Adaptive Slot - Full Height PCI Express* Riser Slot - Low Profile System Identification LED - Back Panel I/O Ports Status LED - Green/Amber Blue Serial B Configuration Jumper System Fan 4 Header System Fan 3Header...

  • Page 23: Configuration Jumpers

    Configuration Jumpers BIOS Select J3H1 1-2: Force Lower Bank 2-3: Normal Operation (Default) TP02087 Jumper Name Jumper Purpose BIOS Select If pins 1-2 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 2-3 for normal operation.

  • Page 24: Figure 5. Recovery Jumpers

    BMC Force Update Mode Disable Password Enable Reset J1D2 J1D1 Clear CMOS J1D3 TP02080 Jumper Name Jumper Purpose CMOS Clear If pins 2-3 are jumpered, the CMOS settings will be cleared on the next reset. These pins should be jumpered on 1-2 for normal operation.

  • Page 25: Light-Guided Diagnostics

    Light-Guided Diagnostics The server board contains diagnostic LEDs to help you identify failed and failing components, and to help you identify the server from other servers. Except for the ID LED, the status LED, and the 5V standby LED, the LEDs turn on (amber) only if a failure occurs.

  • Page 26: Back Panel Connectors

    Back Panel Connectors TP02081 Mouse Keyboard Serial Port B (RJ45) NIC 1 (10/100/1000 Mb) NIC 2 (10/100/1000 Mb) Video USB Port 6 USB Port 5 Figure 7. Back Panel Connectors ® ® Altix XE210 User’s Guide...

  • Page 27: Table 2. Nic Led Descriptions

    The NIC LEDs at the right and left of each NIC provide the following information. Table 2. NIC LED Descriptions LED State Description Left No network connection Solid Amber Network connection in place Blinking Amber Transmit/receive activity Right 10 Mbps connection (if left LED is on or blinking) Solid Amber 100 Mbps connection Solid Green...

  • Page 28: The Sata Backplane

    The SATA Backplane The system supports a passive SATA backplane. The backplane provides the platform support for peripheral drives and hot-swap SATA hard drives. To eliminate several cables, the backplane is also used as a pathway for signals from the server board to various platform interconnects, including those for the control panel and peripheral drives.

  • Page 29: Front Of Server System

    Front of Server System Control Panel The diagram below shows the features available on the control panel.. TP02160 Callout Feature Function NIC 2 Activity LED Continuous green light indicates a link between the system and the network to which it is connected. NIC 1 Activity LED Blinking green light indicates network activity.

  • Page 30: The Front Bezel

    Callout Feature Function NMI Button Puts the server in a halt-state for diagnostic purposes. Video Port Allows you to attach a video monitor to the front of the chassis. The front and rear video ports cannot be used at the same time. Figure 9.

  • Page 31: Peripheral Devices

    Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum ambient temperature of 45C. The SGI Altix XE210 server does not support all Serial ATA (SATA) hard drives. Contact your SGI representative for a list of compatible drives.

  • Page 32: Slimline Optical Drive Carrier

    “Installing or Removing a Slimline Optical Drive”. Note: The SGI Altix XE210 server does not support all slimline optical drives.Contact your SGI representative for a list of compatible drives Rack-Mounted Systems Your server system can be mounted into a rack. SGI provides two options to mount this server into a rack.

  • Page 33: Chapter 2: Hardware Installations And Upgrades

    Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. Tools and Supplies Needed • Phillips* (cross head) screwdrivers (#1 bit and #2 bit) •...

  • Page 34: Fixed-Bracket Rack Mount Removal

    Fixed-Bracket Rack Mount Removal 1. Disconnect all cables from the back of the system. Note: Remember to use the system LED to properly identify the system you are servicing. 2. Remove screws from the brackets and remove the system from the rack. Fixed-Bracket Rack Mount Installation 1.

  • Page 35: Tool-Less Rail Rack Mount Servicing

    18. In the same manner, attach the other rail assembly to the other side. 19. Slide the middle rail toward the front until the rear bracket area is accessible. 20. Attach the rear end of the outer rail to the rear bracket with at least one screw. If possible, attach at two places.

  • Page 36: Removing And Installing The Front Bezel

    Removing and Installing the Front Bezel The diagram shows the front bezel. Note its orientation; the control panel is at the right. If you are installing a bezel on your server system, make sure you position it as shown. TP02197 Figure 12.

  • Page 37: Installing The Front Bezel

    Installing the Front Bezel Use the following steps. 1. At each end of the bezel, line up the center notch on the bezel with the center guide on the rack handles. 2. Push the bezel onto the front of the server system until it clicks into place. 3.

  • Page 38: Installing The System Cover

    3. Disconnect the AC power cord(s). 4. Remove the safety screw if it is installed. See letter "A" in the figure below. 5. While holding in the blue button at the top of the server system in (see letter "B"), slide the top cover back until it stops (see letter "C").

  • Page 39: Removing And Installing The Processor Air Duct

    TP02196 Figure 16. Installing the Server System Cover Removing and Installing the Processor Air Duct Always operate your server system with the processor air duct in place. The air duct is required for proper airflow within the server system. For instructions on adding or replacing a processor, first remove the processor air duct, and then see “Installing or Replacing the Processor”.

  • Page 40: Removing The Processor Air Duct

    Removing the Processor Air Duct 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the System Cover”.

  • Page 41: Installing The Processor Air Duct

    Installing the Processor Air Duct 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”.

  • Page 42: Installing And Removing Memory

    The silkscreen on the board for the DIMMs displays DIMM A1, DIMM A2, DIMM B1, DIMM B2, DIMM C1, DIMM C2, DIMM D1 and DIMM D2 starting from the center of the board. Contact your SGI representative for qualified memory components. Installing DIMMs To install DIMMs, follow these steps: 1.

  • Page 43: Figure 20. Installing The Memory

    DIMM B2 DIMM C1 Socket Socket DIMM B1 DIMM C2 Socket Socket DIMM A2 DIMM D1 Socket Socket DIMM A1 DIMM D2 Socket Socket TP02072 Figure 20. Installing the Memory 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A”...

  • Page 44: Removing Dimms

    Caution: Processor must be appropriate: you may damage the server board if you install a processor that is inappropriate for your server. Physical damage is not covered on the warranty. Contact your SGI representative for a list of compatible processors. Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: (1) Touch the metal chassis before touching the processor or server board.

  • Page 45: Figure 21. Lifting The Processor Socket Handle

    4. Remove the server's cover. See “Removing and Installing the System Cover” instructions on removing the server's cover. 5. Locate the processor socket and raise the socket handle completely (see Figure 21). TP02074 Figure 21. Lifting the Processor Socket Handle 6.

  • Page 46: Installing The Heat Sink(S)

    Note: Retain the protective socket cover for use when removing a processor that will not be replaced. TP02076 Figure 23. Removing the Socket Cover 9. Lower the CPU load plate and lower the socket lever completely. Installing the Heat Sink(s) The heat sink has Thermal Interface Material (TIM) located on the bottom of it.

  • Page 47: Removing A Processor

    TP02077 Figure 24. Installing the Heat Sink (2U Passive Heat Sink Shown) 4. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord(s). See “Removing and Installing the System Cover”...

  • Page 48: Removing And Installing The Small Air Baffle

    9. Lift the processor lever. 10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see “Installing the Processor”. Otherwise, install the protective socket cover over the empty processor socket and reinstall the chassis cover. Removing and Installing the Small Air Baffle Some installation processes will require that you remove the small air baffle that is placed behind the hard drive bays, near the front of your server.

  • Page 49: Removing The Small Air Baffle

    Removing the Small Air Baffle 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”.

  • Page 50: Installing And Removing A Hot-Swap Hard Drive

    The server system does not support all hard drives. To avoid possible damage to your server system, do not use older-style drive carriers. Contact your SGI representative for a list of supported hardware.

  • Page 51: Figure 27. Removing Hot-Swap Disk Carrier From The Server System

    TP02206 Figure 27. Removing Hot-swap Disk Carrier from the Server System 4. Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier. Two screws are at each side of the retention device or the hard drive.

  • Page 52: Figure 29. Installing Hard Drive Into Carrier

    TP02208 Figure 29. Installing Hard Drive into Carrier 9. With the black lever in the fully open position, slide the drive assembly into the server system. The green latch at the front of the drive carrier must be to the right. Do not push on the black drive carrier lever until the lever begins to close by itself.

  • Page 53: Removing A Sata Hot-Swap Hard Disk Drive

    Removing a SATA Hot-swap Hard Disk Drive 1. Remove the front bezel. For instructions, see “Removing the Front Bezel”. 2. Press in on the green latch at the front of the hard drive carrier. 3. Pull out on the black lever to slide the carrier from the server system. 4.

  • Page 54: Installing A Slimline Optical Drive

    Installing a Slimline Optical Drive 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the front bezel. For instructions, see “Removing the Front Bezel”.

  • Page 55: Removing A Slimline Optical Drive

    AF000355 Figure 32. Installing an Optical Drive Assembly into the Server System 13. Install the server system cover. For instructions, see “Installing the System Cover”. 14. Install the front bezel. For instructions, see “Installing the Front Bezel”. 15. Plug all peripheral devices and the AC power cable(s) into the server. Removing a Slimline Optical Drive 1.

  • Page 56: Figure 33. Removing The Slimline Optical Drive Assembly From The Server

    AF000384 Figure 33. Removing the Slimline Optical Drive Assembly from the Server 6. Press downward on the side of the tray (see letter “A”) and disengage the drive from the two metal tabs on the opposite side of the tray (see letter “B”). 7.

  • Page 57: Filling Empty Server System Bays

    Filling Empty Server System Bays A filler panel, drive blank, or empty drive carrier must be installed into an empty drive bay. To access the drive bays, remove the front bezel. For instructions, see “Removing the Front Bezel”. With the bezel removed, install the appropriate panel(s), blank, or empty hard drive bay(s) as described below.

  • Page 58: Figure 35. Removing Pci Riser Assembly From The Server System

    AF000358 Figure 35. Removing PCI Riser Assembly from the Server System 8. If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI Add-in Card”. 9. If you need to add or replace a PCI riser connector, see “Replacing a PCI Riser Card”.

  • Page 59: Installing The Pci Riser Assembly

    Installing the PCI Riser Assembly 1. Lower the riser assembly into place (see letter “A”). 2. Align the four hooks in the riser assembly with the matching slots at the back of the server system (see letter “B”). AF000363 Figure 36. Installing PCI Riser Assembly into the Server System 3.

  • Page 60: Replacing A Pci Riser Card

    Replacing a PCI Riser Card Caution: PCI riser connectors are NOT hot swappable. Before removing or replacing the riser connector, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.

  • Page 61: Figure 37. Removing The Pci Express* Riser Card

    AF000359 Figure 37. Removing the PCI Express* Riser Card 10. Install the replacement riser connector, if desired. For instructions, see “Installing the PCI-X* Riser Card”. 11. Install the PCI add-in card(s) if desired. For instructions, see “Installing a PCI Add- Card”.

  • Page 62: Installing The Pci-X* Riser Card

    Installing the PCI-X* Riser Card 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”.

  • Page 63: Installing And Removing A Pci Add-In Card

    16. Install the server system cover. For instructions, see “Installing the System Cover”. 17. Plug all peripheral devices and the AC power cable(s) into the server. Installing and Removing a PCI Add-in Card The instructions below describe how to install and remove a PCI add-in card. Installing a PCI Add-in Card 1.

  • Page 64: Removing A Pci Add-In Card

    10. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly”. 11. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 12. Install the server system cover. For instructions, see “Installing the System Cover”.

  • Page 65: Installing And Removing The I/O Expansion Module(S)

    10. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 11. Install the server system cover. For instructions, see “Installing the System Cover”. 12. Plug all peripheral devices and the AC power cable(s) into the server. Installing and Removing the I/O Expansion Module(s) Installing the I/O Expansion Module(s)

  • Page 66: Removing The I/O Expansion Module(S)

    7. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly”. 8. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 9. Install the server system cover. For instructions, see “Installing the System Cover”.

  • Page 67: Replacing The Backplane Board

    10. Install the server system cover. For instructions, see “Installing the System Cover”. 11. Plug all peripheral devices and the AC power cable(s) into the server. Replacing the Backplane Board The instructions below describe how to replace the backplane board. Removing the Backplane Board 1.

  • Page 68: Installing The Backplane Board

    6. Loosen the captive screw on the backplane board (see letter “A” in the figure below). 7. Hold the backplane board only by the edges. Slide the backplane board to the right to release it (see letter “B” in the figure below). 8.

  • Page 69: Figure 45. Installing The Backplane Into The Server System

    AF000371 Figure 45. Installing the Backplane into the Server System 6. Connect cables as necessary to the backplane board. ® ® Altix XE210 User’s Guide...

  • Page 70: Figure 46. Installing The Bridge Board Into The Server System

    7. Install the bridge board by opening the retention mechanism (see letter “A” in the figure below) and inserting it into the connector on the server board (see letter “B” in the figure below). Close the retention mechanism to hold the bridge board in place.

  • Page 71: Installing And Removing The Server Board

    Installing and Removing the Server Board Installing the Server Board 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s).

  • Page 72: Removing The Server Board

    8. Install the PCI riser assembly. For instructions, see “Installing the PCI Riser Assembly”. 9. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 10. Install the server system cover. For instructions, see “Installing the System Cover”.

  • Page 73: Figure 48. Removing The Server Board

    Figure 48. Removing the Server Board 7. Replace the server board. For instructions, see “Installing the Server Board”. 8. Install the PCI riser assembly. For instructions, see “Installing the PCI Riser Assembly”. 9. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”.

  • Page 74: Replacing The Backup Battery

    Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices.

  • Page 75: Figure 49. Replacing The Backup Battery

    1. Observe the safety and ESD precautions in “Safety Information”. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord(s) from the server. 4. Remove the server's cover and locate the battery. See the documentation that came with your server chassis for instructions on removing the server's cover.

  • Page 76: Replacing The Power Supply

    Replacing the Power Supply Caution: The power supply is not hot-swappable. Before removing or replacing the power supply, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.

  • Page 77: Figure 51. Installing Power Supply Module

    5. Insert the replacement power supply module into the power supply cage until it clicks into place. AF000367 Figure 51. Installing Power Supply Module 6. Install the server system cover. For instructions, see “Installing the System Cover”. 7. Plug all peripheral devices and the AC power cable(s) into the server. ®...

  • Page 78: Replacing The Control Panel

    Replacing the Control Panel Caution: The control panel is NOT hot swappable. Before removing or replacing the control panel, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.

  • Page 79: Figure 53. Installing The Control Panel Module

    8. Slide the replacement control panel into the server system (see letter “A”) until it clicks into place. 9. Connect the front panel and USB cables to the connectors on the backplane (see letters “B” and “C”). AF000382 Figure 53. Installing the Control Panel Module 10.

  • Page 80: Replacing A System Fan

    Replacing a System Fan Caution: The system fans are NOT hot swappable. Before removing or replacing a fan, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.

  • Page 81: Figure 55. Installing A Fan Into The Fan Module

    AF000369 Figure 55. Installing a Fan into the Fan Module 7. Install the server system cover. For instructions, see “Installing the System Cover”. 8. Plug all peripheral devices and the AC power cable(s) into the server. ® ® Altix XE210 User’s Guide...

  • Page 82: Installing And Removing The Rack Handles

    Installing and Removing the Rack Handles Installing the Rack Handles 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s).

  • Page 83: Removing The Rack Handles

    Removing the Rack Handles 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the front bezel. For instructions, see “Removing the Front Bezel”.

  • Page 85: Chapter 3: Server Utilities

    Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. Starting Setup You can enter and start the BIOS Setup Utility after you turn on the server and the Power On Self Test (POST) completes the memory test.

  • Page 86: Table 3. Setup Menu Key Use

    Table 3 describes the keyboard commands you can use in the BIOS Setup menus. Table 3. Setup Menu Key Use Key to Press Description <F1> Pressing <F1> on any menu invokes the general help window. Left and right arrows The left and right arrow keys are used to move between the major menu pages.

  • Page 87: Bios Default Settings

    <F10> was pressed without affecting any existing values. BIOS Default Settings The following tables show the factory-configured BIOS settings for SGI Altix XE family systems. Note: Most system configurations use the settings shown in the “Standard Settings” column.
  • Page 88 Table 5. Settings on the Advanced Screen (Cont’d) Differences Option Standard Settings XE240 Active XE210 Passive Dual Core Enable Virtualization Technology Disable Execute Disable Bit Enable Hardware Prefetch Enable Disable Disable Adjacent Cache Line Prefetch Enable Processor Re-Test Enable Processor 1 Information data Processor 2 Information data...
  • Page 89 Table 5. Settings on the Advanced Screen (Cont’d) Differences Option Standard Settings XE240 Active XE210 Passive USB 2.0 Controller Enable PCI Memory Mapped I/O Space 2.5GB Onboard Video Enable Dual Monitor Video Disable Onboard NIC ROM Enable NIC1 MAC Address data NIC2 MAC Address data...
  • Page 90 Table 5. Settings on the Advanced Screen (Cont’d) Differences Option Standard Settings XE240 Active XE210 Passive System Information Use this option to view FRU data, and BMC, FRU, and HSC Revision data. Boot Options Boot Timeout Boot Option #1 Primary Master CDROM Boot Option #2 #300 IDM1 LUN0 ATA...

  • Page 91: Clearing The Password

    Clearing the Password If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into the "clear" position clears both passwords. The password clear jumper must be restored to its original position before a new password(s) can be set. 1.

  • Page 92: Clearing The Cmos

    Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to reset the configuration RAM. 1. Power down the system and disconnect the AC power. 2. Open the server. 3.

  • Page 93: Appendix A: Technical Reference

    Appendix A: Technical Reference Cable Routing When you add or remove components from your server system, make sure your cables are routed correctly before reinstalling the server system cover. Use caution to make sure no cables or wires are pinched and that the airflow from the fans is not blocked. Use the figures below to determine the correct cable routing.

  • Page 94: Sata Connections

    SATA Connections Use the figure below to determine the proper SATA cabling. AF000375 Figure 61. Connecting SATA Cables ® ® Altix XE210 User’s Guide...

  • Page 95: 600W Single Power Supply Input Voltages

    AF000376 Figure 62. Cabling Around the Small Air Baffle 600W Single Power Supply Input Voltages • 100-127V at 50/60 Hz; 8.55 A max. • 200-240V at 50/60 Hz; 4.3 A max. ® ® Altix XE210 User’s Guide...

  • Page 96: 600W Single Power Supply Output Voltages

    600W Single Power Supply Output Voltages The table below lists the total wattage available from the power subsystem for each voltage. Ensure that your loads do not exceed the combined total wattage of 600 Watts. For information about calculating the power usage for your configuration, see "Calculating Power Usage."...

  • Page 97: System Environmental Specifications

    System Environmental Specifications Table 7. System Environmental Specifications Temperature Non-operating -40 ° to 70 °C. Operating 10 ° to 35 °C; derated 0.5 °C for every 1000 ft (305 m) to a maximum of 10,000 ft. Humidity Non-operating 90% relative humidity (non-condensing) at 30 °C. Shock Operating 2.0 g, 11 msec, 1/2 sine...

  • Page 99: Appendix B: Troubleshooting

    (HSC). In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, and SATA drivers. See the SGI Altix XE Platform Upgrade CD for information about the latest firmware, drivers, etc.

  • Page 100: Problems Following Initial System Installation

    Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100-120V or a NEMA 6-15R outlet for 200-240V ? • Were all integrated components purchased or obtained from SGI? ® ®...

  • Page 101: Hardware Diagnostic Testing

    Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source. Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.

  • Page 102: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for these specific problems: • Power light does not light. • Status light is amber, red, or blinking. • No characters appear on screen. • Characters appear distorted or incorrect. •...

  • Page 103: Status Light Amber, Red, Or Blinking

    • Make sure the processor(s) have been populated according to the system requirements. • Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. Status Light Amber, Red, or Blinking To see if any light-guided diagnostic LEDs are lit, leave the power on and open the system cover.

  • Page 104: Characters Are Distorted Or Incorrect

    4. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative. 5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed.

  • Page 105: Drive Activity Light Does Not Light

    Try a different network cable. • Make sure you are using the correct and the current drivers. See your operating system documentation and the SGI Altix XE Platform Update CD to ensure you are using the current drivers. • Make sure the driver is loaded and the protocols are bound.

  • Page 106: System Boots When Installing Pci Card

    Diagnostics pass but the connection fails • Make sure the network cable is securely attached. • Make sure you specify the correct frame type in your NET.CFG file. • The controller stopped working when an add-in adapter was installed. • Make sure the cable is connected to the port from the onboard network controller.

  • Page 107: Problems With Application Software That Ran Correctly Earlier

    Devices Are Not Recognized Consult your operating system documentation and the SGI Altix XE Platform Update CD. Hard Drives Are Not Recognized Check the following: •...

  • Page 108: Bootable Cd-Rom Disk Is Not Detected

    • If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings. Bootable CD-ROM Disk Is Not Detected Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information The server board includes LEDs that can aid in troubleshooting your system.

  • Page 109: Bios Post Beep Codes

    BIOS POST Beep Codes The table below lists the POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of error conditions. Please note that not all error conditions are supported by BIOS beep codes. Table 10.

  • Page 111: Appendix C: Regulatory And Compliance Information

    (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board. The final configuration of your end system product may require additional EMC compliance testing. For more information, please contact your local SGI representative.

  • Page 112: Product Emc Compliance - Class A Compliance

    • CB Certificate & Report, IEC60950 (report to include all country national deviations) • GS License (Germany) • GOST R 50377-92 - License (Russia) • Belarus License (Belarus) • Ukraine License (Ukraine) • CE - Low Voltage Directive 73/23/EEE (Europe) •...

  • Page 113: Certifications / Registrations / Declarations

    Certifications / Registrations / Declarations • UL Certification (US/Canada) • CE Declaration of Conformity (CENELEC Europe) • FCC/ICES-003 Class A Attestation (USA/Canada) • VCCI Certification (Japan) • C-Tick Declaration of Conformity (Australia) • MED Declaration of Conformity (New Zealand) • BSMI Certification (Taiwan) •...
  • Page 114 Table 11. Product Regulatory Compliance Markings (Cont’d) Regulatory Compliance Region Marking C-Tick Mark Australia / New Zealand VCCI Marking (Class A) Japan BSMI Certification Taiwan Number & Class A Warning GOST R Marking Russia RRL MIC Mark Korea China Compulsory China Certification Mark ®...

  • Page 115: Electromagnetic Compatibility Notices

    For questions related to the EMC performance of this product, contact your SGI representative. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 116: Industry Canada (Ices-003)

    Industry Canada (ICES-003) Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: "Apparelis Numériques", NMB-003 édictee par le Ministre Canadian des Communications. English translation of the notice above: This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled: "Digital Apparatus,"...

  • Page 117: Korean Compliance (Rrl)

    Server Chassis: (base chassis is provided with power supply and fans) - UL listed. • Server board: you must use an SGI server board - UL recognized. • Add-in boards: must have a printed wiring board flammability rating of minimum UL94V-1.

  • Page 118: Restriction Of Hazardous Substances (Rohs) Compliance

    Restriction of Hazardous Substances (RoHS) Compliance SGI has a system in place to restrict the use of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directive are either (1) below all applicable substance threshold limits or (2) an approved/pending RoHS exemption applies.

  • Page 119: Appendix D: Installation/Assembly Safety Instructions

    Appendix D: Installation/Assembly Safety Instructions English The power supply in this product contains no user-serviceable parts. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply.
  • Page 120 After you have completed the six SAFETY steps above, you can remove the system covers. To do this: 1. Unlock and remove the padlock from the back of the system if a padlock has been installed. 2. Remove and save all screws from the covers. 3.

  • Page 121: Deutsch

    Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden. Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt.
  • Page 122 SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten: 1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus. 2. Schalten Sie das System mit dem Hauptschalter aus. 3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose.

  • Page 123: Français

    Das System wurde für den Betrieb in einer normalen Büroumgebung entwickelt. Der Standort sollte: • "sauber und staubfrei sein (Hausstaub ausgenommen); • "gut gelüftet und keinen Heizquellen ausgesetzt sein (einschließlich direkter Sonneneinstrahlung); • "keinen Erschütterungen ausgesetzt sein; • "keine starken, von elektrischen Geräten erzeugten elektromagnetischen Felder aufweisen;...
  • Page 124 CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l'intérieur du système, suivez les consignes suivantes: 1. Mettez hors tension tous les périphériques connectés au système. 2. Mettez le système hors tension en mettant l'interrupteur général en position OFF (bouton-poussoir). 3.

  • Page 125: Español

    Danger d'explosion si la batterie n'est pas remontée correctement. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal.
  • Page 126 Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación. INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al interior del sistema, siga las siguientes instrucciones: 1.
  • Page 127 Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes. También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores.

  • Page 128: Italiano

    Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c.a.
  • Page 129 Per il giusto flusso dell'aria e raffreddamento del sistema, rimettere sempre le coperture del telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio: 1.

  • Page 131: Appendix E: Safety Information

    Appendix E: Safety Information English Server Safety Information This document applies to server boards, server chassis (pedestal and rack-mount) and installed peripherals. To reduce the risk of bodily injury, electrical shock, fire, and equipment damage, read this document and observe all warnings and precautions in this guide before installing or maintaining your server product.

  • Page 132: Intended Application Uses

    Indicates do not touch fan blades, may result in injury. Indicates to unplug all AC power cord(s) to disconnect AC power Please recycle battery Intended Application Uses This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (such as medical, industrial, residential, alarm systems, and test equipment), other than an ITE application, may require further evaluation.

  • Page 133: Power And Electrical Warnings

    Power and Electrical Warnings Caution: The power button, indicated by the stand-by power marking, DOES NOT completely turn off the system AC power, 5V standby power is active whenever the system is plugged in. To remove power from system, you must unplug the AC power cord from the wall outlet. Your system may use more than one AC power cord.

  • Page 134: System Access Warnings

    System Access Warnings Caution: To avoid personal injury or property damage, the following safety instructions apply whenever accessing the inside of the product: • Turn off all peripheral devices connected to this product. • Turn off the system by pressing the power button to off. •...

  • Page 135: Electrostatic Discharge (Esd)

    Electrostatic Discharge (ESD) Caution: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground -- any unpainted metal surface -- on your server when handling parts.

  • Page 136: Deutsch

    Deutsch Sicherheitshinweise für den Server Das vorliegende Dokument bezieht sich auf SGI Serverplatinen, SGI Servergehäuse (Standfuß und Rack) sowie installierte Peripheriegeräte. Es enthält Warnungen und Vorsichtsmaßnahmen zur Vermeidung von Gefahren durch Verletzung, Stromschlag, Feuer und Beschädigungen von Geräten. Lesen Sie diese Dokument daher sorgfältig, bevor Sie Ihr SGI Serverprodukt installieren oder warten.

  • Page 137: Zielbenutzer Der Anwendung

    Weist darauf hin, daß das Anfassen des Gebläses zu Verletzungen führen kann. Bedeutet, alle Netzkabel abzuziehen und das Gerät von der Netzspannung zu trennen. Bereiten Sie bitte Batterie auf Zielbenutzer der Anwendung Dieses Produkt wurde in seiner Eigenschaft als IT-Gerät getestet, das in Büros, Schulen, Computerräumen und ähnlichen öffentlichen Räumlichkeiten installiert werden kann.

  • Page 138: Warnungen Zu Netzspannung Und Elektrizität

    Typ entspricht. Jedes Netzteil im System muß über ein eigenes Netzkabel angeschlossen werden. Einige Netzteile von SGI Servern verwenden Nullleitersicherungen. Vorsicht ist geboten im Umgang mit Netzteilen, welche Nullleitersicherungen verwenden, um das Risiko eines elektrischen Schlages zu vermeiden Das Netzteil in diesem Produkt enthält keine Teile, die vom Benutzer gewartet werden...

  • Page 139: Warnhinweise Für Den Systemzugang

    Warnhinweise für den Systemzugang Caution: Um Verletzungen und Beschädigungen zu vermeiden, sollten Sie vor Arbeiten im Produktinneren folgende Sicherheitsanweisungen beachten: • Schalten Sie alle am Produkt angeschlossenen Peripheriegeräte aus. • Schalten Sie das System mit dem Netzschalter aus. • Trennen Sie das Gerät von der Stromquelle, indem Sie alle Netzkabel vom System bzw.

  • Page 140: Elektrostatische Entladungen (Esd)

    Sie müssen für die gesamte Rack-Einheit einen Netztrennschalter einrichten. Dieser Netztrennschalter muß leicht zugänglich sein und über eine Kennzeichnung verfügen, die besagt, daß er die Stromzufuhr zur gesamten Einheit steuert und nicht nur zu den Servern. Zur Vermeidung von Stromschlaggefahr müssen das Rack selbst und alle darin eingebauten Geräte ordnungsgemäß...

  • Page 141: Français

    Français Consignes de securite sur le serveur Ce document s’applique aux cartes serveur SGI, au châssis de serveur SGI (sur pieds et sur rack) et aux périphériques installés. Pour réduire les risques de dommages corporels, d’électrocution, d’incendie et de dommages matériels, lisez ce document et respectez tous les avertissements et précautions mentionnés dans ce guide avant d’installer ou de mettre...

  • Page 142: Domaines D'utilisation Prévus

    ATTENTION Indique la présence d’un risque pouvant entraîner des blessures physiques mineures ou endommager légèrement le matériel si la mise en garde n’est pas prise en compte. AVERTISSEMEN Indique la présence d’un risque pouvant entraîner des blessures corporelles graves si l’avertissement n’est pas pris en compte. Indique un risque potentiel si les informations signalées ne sont pas prises en compte.

  • Page 143: Pratiques De Manipulation De L'équipement

    Vous devez les débrancher avant d’ouvrir le châssis, d’ajouter ou de supprimer un composant non connectable à chaud. Les alimentations de certains serveurs SGI sont munies de doubles fusibles pôle/neutre: veuillez observer les précautions d'usage afin d'éviter tout risque d'eléctrocution.

  • Page 144: Avertissements Sur Le Cordon D'alimentation

    niveaux dangereux de tension, de courant et d’énergie. Renvoyez-le au fabricant en cas de problème. Lorsque vous remplacez un bloc d’alimentation à chaud, débranchez le cordon du bloc d’alimentation en cours de remplacement avant de le retirer du serveur. Pour éviter tout risque d’électrocution, mettez le système hors tension et débranchez les cordons d’alimentation ainsi que les systèmes de télécommunication, réseaux et modems reliés au système avant d’ouvrir ce dernier.

  • Page 145: Avertissements Sur Le Montage En Rack

    • Mettez toutes les vis ou autres attaches de côté lorsque vous retirez les panneaux d’accès. Une fois que vous avez terminé d’accéder à l’intérieur du produit, refixez le panneau d’accès avec les vis ou attaches d’origine. • N’essayez pas d’accéder à l’intérieur du bloc d’alimentation. Il ne contient aucune pièce réparable.

  • Page 146: Décharges Électrostatiques (Esd)

    Décharges électrostatiques (ESD) Attention:Les décharges électrostatiques (ESD) peuvent endommager les lecteurs de disque dur, les cartes et d’autres pièces. Il est fortement conseillé d’effectuer l’ensemble des procédures décrites à un poste de travail protégé contre les ESD. Au cas où aucun poste de ce type ne serait disponible, protégez-vous contre les ESD en portant un bracelet antistatique relié...

  • Page 147: Périphériques Laser

    Español Información de seguridad del servidor Este documento se aplica a las tarjetas de servidor de SGI, las carcasas de servidor de SGI (montaje en bastidor y en pedestal) y los dispositivos periféricos. Para reducir el riesgo de daños corporales, descargas eléctricas, fuego y en el equipo, lea este documento y preste atención a todos las advertencias y precauciones de esta guía antes de instalar o mantener...

  • Page 148: Aplicaciones Y Usos Previstos

    Indica un riesgo potencial si no se tiene en cuenta la información indicada. Indica riesgo de descargas eléctricas que podrían causar lesiones graves o la muerte si no se siguen las instrucciones de seguridad. Indica componentes o superficies calientes. Indica que no se deben tocar las aspas de los ventiladores, ya que de lo contrario se podrían producir lesiones.

  • Page 149: Manipulacién Del Equipo

    CA estén desenchufado antes de abrir la carcasa, agregar o extraer cualquier componente que no es de conexión en funcionamiento. Algunas fuentes de alimentación de electricidad de los servidores de SGI utilizan el polo neutral del fuselaje. Para evitar riesgos de choques electricos use precauciónes al trabajar con las fuentes de alimentación que utilizan el polo neutral de fuselaje.

  • Page 150: Advertencias El Acceso Al Sistema

    Precaución: Para evitar descargas eléctricas o fuego, revise los cables de alimentación que usará con el producto tal y como se describe a continuación: • No intente modificar ni utilizar los cables de alimentación de CA si no son exactamente del modelo especificado para ajustarse a las tomas de corriente conectadas a tierra.

  • Page 151: Advertencias Sobre El Montaje En Bastidor

    • Al reemplazar una fuente de alimentación de conexión en funcionamiento, desenchufe el cable de alimentación de la fuente de alimentación que va a reemplazar antes de extraerla del servidor. Precaución: Si el servidor se ha estado ejecutando, los procesadores y disipadores de calor estarán recalentados.

  • Page 152: Otros Riesgos

    disponible, protéjase de alguna forma contras las descargas llevando un brazalete antiestático conectado a la toma de tierra de la carcasa (cualquier superficie de metal que no esté pintada) del servidor cuando manipule las piezas. Manipule siempre las tarjetas con el máximo cuidado. Pueden ser sumamente sensibles a las descargas electrostáticas.
  • Page 153 Periféricos o dispositivos láser Precaución Para evitar el riesgo de la exposición a radiaciones o de daños personales: • No abra la caja de ningún periférico o dispositivo láser • Los periféricos o dispositivos láser no pueden ser reparados por el usuario •...

  • Page 155: Appendix F: E1000 Driver Update For Sles9 Sp3

    CD. If you do not follow the instructions, your system may not boot after installation. Driver Update Persists until Removed The SGI e1000 driver update will be used until you remove the kernel objects. If there is a SLES fix for the e1000 driver in a maintenance update or service pack, nothing will automatically remove the SGI driver update.

  • Page 156: Driver Update Instructions

    SGI Altix XE Platform Update CD, enter the following commands while logged in as the root user and reboot: rm /lib/modules/2.6.5-override-default/e1000.ko...
  • Page 157 8. Press <ENTER>. The “Please choose the Driver Update medium” window will again appear. 9. Eject the SLES9 SP3 CD1 CD and insert the SGI Altix XE Platform Update CD into the DVD drive. 10. Ensure that “hda: CD-ROM, ...” is still highlighted and that OK is selected.

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