Contacting Agilent Technologies; Before Calling Agilent Technologies - Agilent Technologies E4419B User Manual

Power Meter Operation

Contacting Agilent Technologies

Contacting Agilent Technologies
This section details what to do if you have a problem with your power
meter.
If you have a problem with your power meter, first refer to the section .
This chapter contains a checklist that will help identify some of the most
common problems.
If you wish to contact Agilent Technologies about any aspect of the power
meter, from service problems to ordering information, refer to "Sales and
Service Offices", on page 2-84.
If you wish to return the power meter to Agilent Technologies refer to
"Returning Your Power Meter for Service", on page 2-86.

Before calling Agilent Technologies

Before calling Agilent Technologies or returning the power meter for
service, please make the checks listed in "Check the Basics", on page 2-82.
If you still have a problem, please read the warranty printed at the front
of this guide. If your power meter is covered by a separate maintenance
agreement, please be familiar with the terms.
Agilent Technologies offers several maintenance plans to service your
power meter after warranty expiration. Call your Agilent Technologies
Sales and Service Center for full details.
If the power meter becomes faulty and you wish to return the faulty
instrument, follow the description on how to return the faulty instrument
in the section "Sales and Service Offices", on page 2-84.
Agilent E4419B User's Guide 2-81