Before You Call Agilent Technologies; Read The Warranty; Contacting Agilent Technologies - Agilent Technologies ESA-E Series User Manual

If You Have a Problem

Before You Call Agilent Technologies

Before You Call Agilent Technologies

Read the Warranty

The warranty for your analyzer is at the front of this manual. Please read it and
become familiar with its terms.
If your analyzer is covered by a separate maintenance agreement, please be
familiar with its terms.

Contacting Agilent Technologies

Agilent Technologies has sales and service offices around the world to provide you
with complete support for your analyzer. To obtain servicing information or to
order replacement parts, get in touch with the nearest Agilent Technologies sales
and service office listed in
Table 4-1. In any correspondence or telephone conversations, refer to your
analyzer by its product number, full serial number, and firmware revision. (Press
, , , and the product number, serial number, and
System More Show System
firmware revision information will be displayed on your analyzer screen.) A serial
number label is also attached to the rear panel of the analyzer.
36 Chapter 4