Chapter 5: Using Enhanced Configuration Options - Avaya IP Agent Installation And User Manual

Chapter 5: Using enhanced configuration
This section provides information and procedures for configuring advanced features in a
contact center that uses Avaya IP Agent.
This section contains the following topics:
Configuring the Emergency Call Handling Service
●
Configuring Avaya IP Agent for VPN configurations
●
Installing the Quality of Service Packet Scheduler
●
Configuring Alternate Gatekeeper on Avaya communication servers
●
Configuring server load balancing across gatekeepers
●
options
on page 92
on page 95
on page 97
on page 99
on page 100
Issue 1.1 August 2004 91