Avaya IP Agent Installation And User Manual page 207

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Note:
Note:
Agent greetings toolbar
The Agent greetings toolbar lets you select, play, and stop greetings. This toolbar is only
available for Road Warrior (VoIP), Telecommuter (with Avaya Switcher II), and Avaya
CallMaster VI configurations. For this toolbar to be available, you must be logged in as an
agent and have the appropriate feature buttons assigned to this station. See
the Avaya communication server
necessary.
Phone features toolbar
The Phone features toolbar can display one or more folders from the Phone Features
window. When you click a button in this toolbar, Avaya IP Agent displays a list of the items
contained within the associated folder.
To display items on this toolbar, open the Phone Features window, right-click on the folder
that you want to display, and select Display on Toolbar.
Note:
Note:
Feature button toolbar
The Feature button toolbar can display one or more items from the Phone Features
window.
To display items on this toolbar, open the Phone Features window, right-click on a feature
that you want to display, and select Display on Toolbar.
Note:
Note:
If multiple Auxiliary Work buttons with differing reason codes are assigned to
this extension, an arrow is displayed to the right of the Aux Work button.
When you select this arrow, a menu that lists all of the Auxiliary Work reason
codes is displayed. Select the appropriate reason code from this menu.
This toolbar can support a maximum of seven buttons.
This toolbar can support a maximum of seven buttons.
on page 63 for more information on which buttons are
Configuring
Issue 1.1 August 2004
207

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