Avaya IP Agent Installation And User Manual page 275

Feature Access Code
(FAC)
Feature button
Firewall
Graphical User
Interface (GUI)
GUI
H.323
Hold
HTML
Hypertext
HyperText Markup
Language (HTML)
iClarity IP Audio
Installation folder
A 1-to-4 digit number with an optional leading * or # that is assigned during
Avaya communication server administration to invoke features. For example,
*81 may invoke Service Observing Listen Only. FACs require an available
call appearance with dial tone before the FAC can be sent to the Avaya
communication server. Assigned FACs may not be available to all users on
an Avaya communication server based on class of restrictions and whether
the feature has been enabled in the Avaya communication server.
A button that can be assigned to any one of a number of Avaya
communication server features. Feature buttons are assigned to an
extension during station administration on the Avaya communication system.
Hardware, software, or a combination of the two that provide a boundary
between two or more networks. Firewalls can be implemented on different
devices with differing levels of security and access.
An environment where icons, dialog boxes, windows, buttons, fields, and
other controls are presented through the use of program functions supplied
by the operating system. You can interact with the interface with a pointing
device, such as a mouse, and, usually, the keyboard.
See Graphical User Interface
A specification that defines packet standards for multimedia communications
over IP networks that interact with telephony networks.
A feature that allows an agent to leave a telephone call without disconnecting
it. You can return to the call at any time.
See HyperText Markup Language
A word or series of words in a software application that can be used to
access information through user interaction.
A structured language used in the authoring and presentation of information.
See also Hypertext.
An Avaya component that provides station registration and voice/data
signalling with an Avaya communication server.
The directory on the personal computer that contains the Avaya IP Agent
files.
(GUI).
(HTML).
Issue 1.1 August 2004
Installation folder
275