Avaya IP Agent Installation And User Manual page 82

Configuring the Avaya communication server
For the IP Telephone configuration, the Computer Telephony Integration (CTI) control
feature must be enabled on the IP telephone before it can be used in conjunction with
Avaya IP Agent. This feature does not need to be enabled if you are administering the
Avaya Telephone-IP configuration. To enable the CTI control feature:
1. Press the Mute button on your IP telephone.
2. Press 2 8 4 # on the IP telephone dial pad.
The telephone display will display the state of the CTI control feature. CTI=manual
indicates that the feature is enabled.
3. Depending on the feature state, perform the appropriate action:
- If CTI=manual is displayed, save your changes by following the prompts on the
telephone display.
- If CTI=off is displayed, press 1 # to enable CTI control, and then save your
changes by following the prompts on the telephone display.
Steps for configuring IP Telephone and Avaya Telephone-IP station settings
To change station settings to support the IP Telephone and Avaya Telephone-IP
configurations:
1. Log in to the Station Administration Terminal (SAT) on the Avaya communication
server.
2. Enter change station XXXXX where XXXXX is the number of the station to be used
with Avaya IP Agent.
The Avaya communication server displays the change station form for the specified
station.
3. In the Type field, enter the type of telephone that Avaya IP Agent will control. The
station type must match that of the IP telephone.
4. Ensure that the Port field is set to IP.
82 Avaya IP Agent Installation and User Guide