Avaya IP Agent Installation And User Manual page 144

Avaya IP Agent basic operations
3. Select the OK button.
The current call is automatically placed on hold, a new CIP is displayed, a dial tone is
heard, and Avaya IP Agent displays a confirmation dialog box.
If you need to enter digits, such as answering prompts, use the number pad on the
right side of this dialog box. If you are on hold or are delayed for some reason, you can
return to the original call without losing this call by selecting the Switch to call on hold
button and select this button again to return to the conference.
4. When you decide to add the call to the conference, select the OK button. If there is no
answer, the line is busy, or you decide to cancel the conference, select the Cancel
button.
If you selected the Cancel button, select the Reconnect button on the CIP associated
with the original call.
5. If you selected the OK button, wait for an answer.
If...
The number dialed is
answered
The number dialed is not
answered or is busy
6. Repeat the previous steps until you have conferenced all parties.
The single CIP displays CONFERENCE X, where X equals the number of parties
participating in the call.
144 Avaya IP Agent Installation and User Guide
Then...
You can privately talk to the new party and then
select the OK button in the confirmation dialog to
add the party to the call.
One CIP is displayed in your main window, which
displays CONFERENCE 2, indicating that a
conference is active.
Select the Cancel button in the confirmation dialog
and then select the Reconnect button to return to
the original call.