Avaya IP Agent Installation And User Manual page 150

Avaya IP Agent basic operations
Name - This field allows the dynamic filtering of the entries in the Phone Directory on
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any field. Select the name button to display the list of fields available for the Phone
Directory. After you select the field on which to filter, enter letters or digits in the
corresponding field. Each character entered in this field causes only those entries
matching the filter to remain visible. For example, entering the letter S causes all entries
that do not begin with that letter to be hidden. For numeric fields, any numbers entered
in this field are used to filter the entries. The filtering for numeric fields is not sequential.
Any entries that contain the string of numbers entered will remain visible. Additionally,
any punctuation existing in the entry is ignored. For example, entering the numbers 123
would match against the following entries:
- (555) 555-1234
- (800) 123-5555
- 1 (230) 555-5555
- 512-3555
Dial Number - Select this button to dial the telephone number of the highlighted entry.
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Send Email - Select this button to open an e-mail message to the highlighted entry.
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Properties - Select this button to display a dialog box containing the details of the
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highlighted entry. This dialog box also allows modification of this information.
Delete - Select this button to delete the highlighted entry.
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New entry - Select this button to display the Properties dialog and enter the
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information for a new contact.
Categories - Select this button to display a list of all categories defined in the Phone
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Directory and to filter the existing contacts. Selecting one of the categories in this list
results in only those contacts assigned to that category remaining visible.
Phone Directory window usage
Within the Phone Directory window, you can perform the following actions on a selected
contact:
With the mouse, right-click on an entry to display a pop-up menu containing the
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following items:
- Call (contact) - Initiates a call to the selected contact.
- Send Email - Initiates an e-mail to the selected contact.
- Delete - Removes the selected contact from the Phone Directory.
- Properties - Displays a dialog box listing all information for the selected contact.
This dialog box also allows editing of that information.
Press the Enter key or double-click the mouse to initiate a call to a contact.
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Press Alt + Enter to display all information for the selected contact.
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150 Avaya IP Agent Installation and User Guide