Avaya IP Agent Installation And User Manual page 260

Troubleshooting
Problem
You do not know how to stop the transmit
and receive audio traffic.
The Audio Tuning Wizard does not run
when you attempt to start it.
260 Avaya IP Agent Installation and User Guide
What to do
If the Service Link Mode for this station
●
is set to permanent on the Avaya
communication server, the transmission
and receiving of audio over the network
is inactive only when the agent first logs
in. The first call that occurs for this
extension will cause the audio traffic to
begin and remain active until the
extension is logged off of the Avaya
communication server.
If the Service Link Mode for this station
●
is set to as-needed, the audio link will
become inactive 10 seconds after the
release of a call.
The Audio Tuning Wizard cannot be run
while the audio transmit and receive
channels are active. If you are on an active
call, wait until the call has been completed,
log out of Avaya IP Agent, and log out of
the Avaya communication server. You must
then re-register your extension with the
Avaya communication server, run the
Audio Tuning Wizard, and then log in as an
agent through Avaya IP Agent.