Avaya IP Agent Installation And User Manual page 106

Running Avaya IP Agent
13. If you want to enable this feature, place a check mark in the Enable Emergency Call
Handling feature check box.
14. If you enabled the Emergency Call Handling feature, select the location that will be
sent through the Avaya communication server for calls placed to emergency services:
!
WARNING:
Your extension number XXXXXXX - Select this option button if you want your
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extension number to be sent to emergency personnel. This selection is best used
for those stations within the contact center. Enter the number of digits that your
contact center uses for extensions. For DEFINITY R10 systems, extension numbers
can range from one to five digits. For MultiVantage and Communication Manager
systems, extension numbers can range from one to seven digits.
Telephone number - Select this option button if you want a telephone number other
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than your extension sent to emergency services. Specify the telephone number to
send in the provided field.
This selection must be compatible with the station definition on the Avaya
communication server in the IP Emergency Calls field. Failure to use the same setting
as the Avaya communication server will result in login failure for this extension.
106 Avaya IP Agent Installation and User Guide
WARNING:
Because IP Endpoints do not dial to and connect with local emergency
services when dialing from remote locations, agents or extensions in
remote locations should not use this feature for emergencies.
Avaya Inc. is not responsible or liable for any damages resulting from misplaced
emergency calls made from an Avaya endpoint. Your use of this product
indicates that you have read this advisory and agree to use an alternative
telephone to dial all emergency calls from remote locations.