Avaya IP Agent Installation And User Manual page 72

Configuring the Avaya communication server
locally connected to the Avaya communication server port is disabled and cannot be
used.
5. Enter a number in the Security Code field that will be used as a password during the
extension login to the Avaya communication server.
If a security code is not entered, this station cannot log in to the Avaya communication
server.
6. Set the IP Softphone field to y.
7. Navigate to Page 2 of the change station form.
8. Set the Multimedia Mode field to enhanced.
9. Set the Service Link Mode field to one of the following options:
as-needed - Use this setting if the station has low call traffic or a toll is charged for
●
calls.
permanent - Use this setting if the station has high call traffic or if it is set as an
●
auto-answer station.
10. Ensure that the IP Emergency Calls field is set to the appropriate setting for your
contact center.
11. If the Auto Answer field is set to All or ACD on the station or agent form, you must
enable the Enable support for auto-answer feature in the Avaya IP Agent Program
Options and then reboot. You can find this option under Tools > Program Options in
the Avaya IP Agent main window.
72 Avaya IP Agent Installation and User Guide